From bj21.com:
Casino Extreme Stole $1900 From Me...
Posted By: Captain Jack on 19 June 01, 10:00 a.m. in response to: casinoextreme.com? (Anon32)
I want everyone to know that I do believe Casino Extreme is a crooked casino. I know they are on OPA's Recommended List...however, I have had an ongoing incident with them for over 6 weeks now and have not received any resolution or even a professional reply to my e-mail inquiries.
Here are the facts...
- I had a $1900 balance after a $1500 deposit and subsequent $400 win. I had already wagered more than $12000 and intended to wager more. This is not a case of bonus abuse.
- A few days later I logged in to find my account at $1. I e-mailed support...no response. I e-mailed the cashier...no response. I e-mailed every e-mail address I could find on their website...no response. I would have called...but they don't list any contact phone numbers.
- Finally, after 2 weeks of no response, I contacted the OPA (#793) and filed a complaint. After they received OPA's e-mail, they replied that they were going to ask RTG about it. That's the last I've heard.
- Those of you who are members of OPA or visit OPA's website might notice something strange about Casino Extreme's entry on the recommendation list...it has a referral link. This means that OPA gets a kickback of any person they send to Casino Extreme...in fact, according to Casino Extreme's website, they get 50% of all losses that player accrues. This might be why OPA has never posted my complaint on Casinomeister.com and why OPA has also gone silent on me, not replying to any of my e-mails.
- Is OPA a shill for Casino Extreme? I'm not going to make an accusation...but so far their actions have done nothing to disprove that.
- I have requested from Casino Extreme a detailed list of all activities on my account. I have only ever logged into their casino with one IP address...so if they want to claim that I played my account down to $1, they will have to provide an IP address and date/time stamp.
- 6 weeks is not a long time when dealing with some of these casinos, however, 6 weeks of not replying to my constant e-mails is downright shady.
I believe I have a reputable name here on BJ21, and other gaming forums. I've had disputes with online casinos in the past and would rank these guys right up there with Tropika in terms of dodging players.
I would strongly warn against risking your money with Casino Extreme.