I opened an account at 3dice and made my first deposit. I played BJ and it went straight to hell from there. Dealer got BJ 10 times out of 55 hands I GOT NONE. Dealer got 21 6 times and got 21 once. Never did I win no more then 2 hands in a row. Dealer wins 3+ hands in a row. I managed to break even 5 times and on the 5th time I was dealt two 7s and the dealer 6. I split the 7s just to end up losing to dealer 21. Upset and wondering why I could never get $1 over my starting point. I complained to support, in which Jared (CS agent) said, it was just bad luck. I explained to him that i've never in my life had a session that started off like that. But I said to him, In good faith I'll redeposit and try again. So I redeposited and the first 3 hands dealer get 3 BJs in a row followed by 20 and BJ, BJ. My mouth just dropped wide open. I told Jared to close my account still with a balance and asked for a refund as I knew this was NOT a fair game of BJ. Upon researching I see that 3dice has had issues with their BJ dating back to 2008. In fact one guy hired a private auditor who's finding was that 3dice BJ wasn't as a normal game. Jared was rude and closed my chat because I asked for a refund. I go over from private chat with him to normal chat. And Jared is making fun of me saying I need to avoid playing BJ as its not my game. Anyone here knows I am a long time member and BJ is my game of choice. Its funny how when someone loses to a suspected unfair game. It's the player's fault and not the game itself. How can anyone beat a game that doesn't let you win over your bet doing that session No matter what you do or bet? Anna came on and made in even worse. She says she didn't care if i complaint or not on the forum. She has enough members that plays there and my complaint wouldn't affect them one bit. She seems quiet arrogant and rude. This place is not running a fair BJ game and they know it. All I did was deposited in good faith and expected a fair game. I can take losing but when you see the crap the dealer was getting. There is no way that game is anywhere near fair. This place is horrible at best and those who are true gamblers should STAY FAR FAR FAR AWAY FROM IT!