I got a free chip from Intertops for $20, max cashout is $100. I played it through and was up to over $1000 before they reduced it down to the $100. So I go to cash out and for U.S. customers the minimum to request a check or bank wire is $150., and as far as I can tell these are the only options to cash out for U.S. customers. I contact their support by phone and was told that I have to email them to request they do a "manual" bank wire. I email them and receive a reply stating that they cannot do the manual cashout because my balance has to be $150. I explain that I was already over $1000 (obviously having met the $150 requirement they are now asking for) and ask that they make an exception since it's their fault that they sent an offer that is impossible for U.S. customers to collect on. I even told them that I was willing to accept a check for $50. ($100 less their $50 fee to process checks) or a bank wire for less than $100, but they said no, that I will have to continue to play and try to get to the $150. This especially doesn't make sense for the check requirement because they are basically saying I need to make the additional $50 to cover their $50 fees when this issue is their fault to begin with. I really like this casino and have won there before and cashed out with no problems, but I think this is unacceptable to send an offer that U.S. players cannot collect on if they win, and then to not be willing to work with me at all. At this point I'm willing to just let the money go, I don't even want to try to get to $150 because I feel like they are not taking responsibility for an error on their part. I thought I would post here in case anyone may have some advice.