Intertops what happened?

slotmaster

Paleo Meister (means really, really old)
Joined
Apr 2, 2011
Location
Ontario
What in the heck happened to the great intertops casino?

Tried playing today and 1st off had trouble depositing, intertops error screen came up but they say nope not us it's the payment processor.(which is possible but the casino error screen came up so who knows) but I will say I would avoid using ecocard/ecopayz as I am most likely will have to pay fees and exchange rate twice now just to get my money back.

For some reason once you hit add funds to your eco account it stills shows zero balance and nothing saying the payment has been processed so I figured connection was lost or something, so I try again and same thing. Go check my banking and boom both transactions are showing on my credit card which is not what I wanted of course as it's now double the amount I wanted to deposit and now charged fees twice!:eek2:

So don't know 10 percent what happened but not using them anymore after this is settled.

Anyway 2 hours later boom their is my money in my account so I deposited only what I was going to play with in the 1st place and wow intertops slot reels are lagging in some games and other games they spin fast which kind of ruins the fun IMO. What is scary is everytime I would get 2 bonus symbols on the slow spinning reels the last reel would keep going even after the sound has ended and would you believe the last bonus symbol just missed every time:rolleyes:. The payback has been brutal on there the last couple of times ( I know I am not going to win everytime but wow like no no playing time at all on a decent size deposit)and starting to wonder if intertops is in trouble as it looks like not as much traffic on there as the random jackpots have barely changed in weeks.

I don't know if this is cause I am on windows 8? Anyone? I am on a new laptop which has more power than my old one so it should not be lagging you would think?

Maybe cause I am on rogers? Canada peeps?

So I know the first part above may not be them it may be ecopayz but wow what a difference in enjoyment of playing is what I am getting at and am wondering of intertops is going the way of of other RTG casino's.
 

Intertops

Affiliate Manager for Accredited Casinos
Joined
Jul 27, 2009
Location
Antigua
Dear Valued Member,

Firstly, we sincerely regret to hear that you are experiencing such issues with us. Please be assured that the situations you have described appear to be one-off issues as this does not sound like our usual service.

To allow me to fully investigate, could you please advise us of your Username and we will be happy to fully review what happened here?

Thank you for your kind patience. We will be happy to resolve any problems and get you back to your usual First-Class Intertops experience!

We look forward to hearing from you soon.

Have a great day!

Best regards
Intertops VIP Team





What in the heck happened to the great intertops casino?

Tried playing today and 1st off had trouble depositing, intertops error screen came up but they say nope not us it's the payment processor.(which is possible but the casino error screen came up so who knows) but I will say I would avoid using ecocard/ecopayz as I am most likely will have to pay fees and exchange rate twice now just to get my money back.

For some reason once you hit add funds to your eco account it stills shows zero balance and nothing saying the payment has been processed so I figured connection was lost or something, so I try again and same thing. Go check my banking and boom both transactions are showing on my credit card which is not what I wanted of course as it's now double the amount I wanted to deposit and now charged fees twice!:eek2:

So don't know 10 percent what happened but not using them anymore after this is settled.

Anyway 2 hours later boom their is my money in my account so I deposited only what I was going to play with in the 1st place and wow intertops slot reels are lagging in some games and other games they spin fast which kind of ruins the fun IMO. What is scary is everytime I would get 2 bonus symbols on the slow spinning reels the last reel would keep going even after the sound has ended and would you believe the last bonus symbol just missed every time:rolleyes:. The payback has been brutal on there the last couple of times ( I know I am not going to win everytime but wow like no no playing time at all on a decent size deposit)and starting to wonder if intertops is in trouble as it looks like not as much traffic on there as the random jackpots have barely changed in weeks.

I don't know if this is cause I am on windows 8? Anyone? I am on a new laptop which has more power than my old one so it should not be lagging you would think?

Maybe cause I am on rogers? Canada peeps?

So I know the first part above may not be them it may be ecopayz but wow what a difference in enjoyment of playing is what I am getting at and am wondering of intertops is going the way of of other RTG casino's.
 

slotmaster

Paleo Meister (means really, really old)
Joined
Apr 2, 2011
Location
Ontario
Hi intertops rep!:D

I will pm username, Like I said for the most of the above I don't think it was you guys except for the weird actions of the reels perhaps but I do know it might be what I mentioned above windows 8, internet service provider my modem not connecting with your servers correctly?

I would like to say it's more being bummed as I have had issues with other online platforms as well mostly disconnecting from casino server while playing.
 

slotmaster

Paleo Meister (means really, really old)
Joined
Apr 2, 2011
Location
Ontario
I just got a email from the payment processor and they have refunded me the 2nd deposit and fee. So thankfully it looks like that part will work out.
 

Intertops

Affiliate Manager for Accredited Casinos
Joined
Jul 27, 2009
Location
Antigua
Dear Valued Customer,

Thank you very much for your further feedback. Please bear with us while we fully review all issues and we will respond to you within the next 24 hours.

We appreciate your kind patience and we wish you a good evening!

Best regards
Intertops VIP Team
 
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