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Intertops - resolved

Discussion in 'Online Casinos' started by anniemac, Jul 30, 2009.

    Jul 30, 2009
  1. anniemac

    anniemac Ueber Meister MM PABnoaccred

    Occupation:
    retired
    Location:
    Texas, USA
    If this isn't a WTF, I don't know what is.

    I tried to make a deposit at Intertops last week and card was denied. Same card I have been using for a year or more. Already registered at Intertops and has been since I started playing at MG Intertops. Got this email from them:

    So I sent them this email:

    Today, I get this email which is actually dated yesterday:

    Sure enough, there is $30 sitting in my sportsbook account but nothing has been taken out of my bank. I am quite PO'd about the balls of Intertops to send a charge through a week after I tried to make the first one. I didn't authorize another charge, I told them to close my account. Now I've gotta deal with this mess.
     
    1 person likes this.
  2. Jul 30, 2009
  3. anniemac

    anniemac Ueber Meister MM PABnoaccred

    Occupation:
    retired
    Location:
    Texas, USA
    Well, maybe I should have called them first before posting and they should have made their emails a little bit clearer.

    They didn't charge my account, they gave me a bonus for all the trouble. That is not what their email said but I'll go with it for now since no money has disappeared.

    Bryan, edit and put resolved before somebody reads it and flips out please.
     
    2 people like this.
  4. Jul 30, 2009
  5. slotheadlizard

    slotheadlizard Senior Member

    Occupation:
    Movie mercandiser/Researcher
    Location:
    The Nati USA
    bonus

    I think you where justified, they didn't say bonus. They stated that they re routed trans. (make no sense). I would have thought the same thing.
     
  6. Jul 30, 2009
  7. RobWin

    RobWin closed account

    Occupation:
    Who knows?
    Location:
    A Vault!
    Yep, I agree...that's the way I read it too. It does sound like they should do a couple of proof-reads first before sending out emails such as that one above and getting players all riled up for no reason. Intertops could have clearly avoided this one if only a little more due-diligence had of been put forth.
     
  8. Jul 30, 2009
  9. Rusty

    Rusty Banned User - repetitive flaming

    Occupation:
    IT
    Location:
    Manchester UK
    Well that is pretty decent of them to give a bonus though.
    This should be a well done Intertops story but they managed to mess up. :oops:
    Can't blame you for assuming it wasn't a bonus.
     

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