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Intertops CSR

Discussion in 'Casino Complaints - Bonus Issues' started by rena35, Jan 19, 2014.

    Jan 19, 2014
  1. rena35

    rena35 Senior Member

    cyber space
    Please wait for a site operator to respond.

    You are now chatting with 'Beverley'

    Beverley: Hi how can I help you?

    you: HI my username is xxxxxx I wanted to know the details for the $20 free bonus I just redeemed

    you: what games can I play and what is the withdrawable amount

    Beverley: Thanks for contacting us.

    you: yw

    Beverley: First you would deposit min 20.00 then place your firs wager for 20.00

    you: ?

    Beverley: when the wager has been processed you will send an email to claim your free bet

    Beverley: To meet the wagering requirement of the free bet bonus

    you: i redeemed coupon code YJGEH6EE for $20 free i just wanted to know what games are allowed and the play through requirements

    you: please send this email to xxxxxxxxxxxxxx

    Beverley: For the Casino bonuses

    Beverley: you wold place wagers on slot games only

    Beverley: and the playthrough is 60x the bonus amount

    you: yes i received an email for the personal code

    you: ty

    I really wish Intertops would have a drop down of games you can play and the max withdraw from any bonus you claim. Sometimes CSR can be confused as well as confusing. Since joining CM i always like to make sure i understand the terms of any bonus i claim so that if i happen to make play through with draw will go smoothly. With 60 X the bonus i probably wont make it but its fun trying.
  2. Jan 19, 2014
  3. cpdnd31

    cpdnd31 Ueber Meister CAG webmeister

    where the taxes are the highest
    Yes they can be confusing as hell. I would go back and ask what is max withdrawal on the 20.00. Sometimes it is 5x sometimes 10 x and sometimes none.
    1 person likes this.
  4. Jan 19, 2014
  5. skiny

    skiny Banned User - violation of <a href="http://www.cas

    Doing everyone else's job.
    "Beverley: First you would deposit min 20.00 then place your firs wager for 20.00"

    Are you sure you want to deposit 20 dollars and then place a 20 dollar wager?

    Sounds kind of risky to me. Specially since you're only allowed to play slots.
    1 person likes this.
  6. Jan 19, 2014
  7. rena35

    rena35 Senior Member

    cyber space
    :lolup: i just said forget it and did what Beverly told me to:rolleyes: ROFL
  8. Jan 20, 2014
  9. 67Mustang

    67Mustang Dormant account

    Nothing much
    I think the confusion is that Intertops is a large Sportsbook, and the CS didn't ask you the details of which promotion you where after.

    $20 wager with a $20 free bet is a pretty standard sportsbook promotion.
    1 person likes this.

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