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INTERPRETATION OF THESE BONUS TERMS-POST YOUR THOUGHTS

Discussion in 'Casino Complaints - Bonus Issues' started by footdr, Jul 21, 2007.

    Jul 21, 2007
  1. footdr

    footdr Banned User: PITA violations of the Forum Rules

    Occupation:
    management
    Location:
    cyberspace
    this is for a 20% deposit bonus:


    My interpretation is that if you have lost the full amount deposited the other terms(e.g. account balance at the end of the promotion and 10 times wagering of deposit) would not be applicable. Paragraph 1 states"to be eligible.........OR LOST THE FULL AMOUNT DEPOSITED.

    I would assume the 10 times wagering of the puchased amount is so that players don't just deposit say, $100.00 and once their balance reaches 120.00 they stop playing until the end of the promotion. Obviously if you lose your deposit there is no risk of "bonus abuse".

    THESE CLOWNS finally gave me my stupid little bonus after I complained. I told them if you lose the full amount deposited, you may or may not have been able to wager it 10 times, but regardless, it says you are eligible IF you lose the full amount deposited.

    HOW DO YOU SEE IT?
     
  2. Jul 21, 2007
  3. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    MiniVegas; is it not:rolleyes:

    They often do these 20% offers with this term. Usually WR are less than most MG, but the sting is that you have to bet boldly to get ahead, no grinding out the WR.

    This is a dangerous offer, as it could mean never being able to withdraw if the games are too tight to allow you to get ahead.
     
  4. Jul 22, 2007
  5. footdr

    footdr Banned User: PITA violations of the Forum Rules

    Occupation:
    management
    Location:
    cyberspace
    YES MINI-VEGAS

    What I want to know though is if the first paragraph says that you qualify if you

    l. have your deposit plus 20% (and per the last term) have wagered the deposit 10x(so that you can not deposit and stop when you have 20% more)

    OR
    2. you lost the entire deposit

    USUALLY, THIS WOULD MEAN THAT IF YOU LOST YOUR DEPOSIT YOU ARE ELIGBLE FOR THE BONUS

    at least this is how it works at every other micro. casino I have played.

    I think if you lose and they refuse to honor the bonus, they are not complying with the terms and conditions as written. I have pointed this out to them and they refuse to either clarify it or pay the bonus as written.

    What else can I do to report this?
     
  6. Jul 23, 2007
  7. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    Having reread this, I don't think this was the standard 20% deposit bonus. It looks more like a prize awarded for winning 20% of your original deposit, and presumably no further wagering would be required (bit like those Intercasino reward codes). If you fail to win 20%, you will only get the bonus if you bust out trying.
    If they insist on the 10x playthrough of the deposit, it would be best to bet small till it has been met, and then go for 20% profit or broke.
    They should really have explained it better, as it seems even their own CS are a bit unsure about it. They really shouldn't make a fuss over giving the 20% to a player that lost 100% trying to win the 20%.

    Their other offers were better, you got the bonus on the deposit, but had to withdraw deposit plus 2x the bonus, but only had to wager a modest 5x or 10x (it seems to have gone up) only on slot games.
     
  8. Jul 27, 2007
  9. tristan727

    tristan727 Banned user - violation of <a href="http://www.ca

    Occupation:
    credit manager
    Location:
    London
    Which could be cited, including by many here, as bonus abuse.
     

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