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intercasino bonus scrum

Discussion in 'Casino Complaints - Bonus Issues' started by dillos, Oct 31, 2011.

    Oct 31, 2011
  1. dillos

    dillos Experienced Member

    Occupation:
    gambling nothing else
    Location:
    earth
    someone get paid with the final prize of 500$ of the bonus scrum rugby cup or i'm the only one that i win the 500$ because i take all the bonus from pool to final and in the pool i choose new zeland and win the cup..but i contact support and continue to delay to pay the 1x wager 500$ bonus and i think that kidding me..
     
  2. Oct 31, 2011
  3. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    I must be nuts today as I dont understand what you are trying to say.
     
    1 person likes this.
  4. Oct 31, 2011
  5. ksb11

    ksb11 Senior Member

    Occupation:
    Personal Trainer
    Location:
    Wait'n for a payout!
    He must of used 'Casinomeister Translate':D
    JK
     
  6. Oct 31, 2011
  7. same_old

    same_old Dormant account PABaccred webmeister

    Occupation:
    12th man
    Location:
    Australia
    Ok all of our Italian speaking members, we need to help this guy out.
     
  8. Oct 31, 2011
  9. dillos

    dillos Experienced Member

    Occupation:
    gambling nothing else
    Location:
    earth
    ok sorry I simplify the question, i win the bonus scrum promotion from InterCasino choosing New Zealand as the winner of the 2011 Rugby World Cup, I follow all the terms of the promotion, but after a week I have not yet received a prize of $ 500 and the support continues to make excuses and delay, there is someone else who has won this promotion and has not paid?
     
  10. Oct 31, 2011
  11. chayton

    chayton aka LooHoo CAG PABnonaccred webmeister

    Occupation:
    Freelance Designer
    Location:
    Edmonton Canada
    :lolup: I thought it was just me....
     
  12. Oct 31, 2011
  13. IanO

    IanO Regular Human

    Occupation:
    Marketing and promotions
    Location:
    Ireland.
    Hiya. Just to check, did you deposit and qualify in all the preceeding weekends before picking the final winner? Also, how exactly are they delaying? Are they saying they dont think you won, that it's just taking longer to pay winners than expected, or are they providing no excuses at all?

    The more you tell us, the easier it will be to advise you :) I suggest you also post in Italian as well as English if you have any language problems. That way some of our Italian members can help.
     
    1 person likes this.
  14. Nov 1, 2011
  15. dillos

    dillos Experienced Member

    Occupation:
    gambling nothing else
    Location:
    earth
    yes i deposit and qualify in all the preceeding weekends before picking the final winner, and support say that can't make the 500$ prize coupon because have a technical problem and can't make the list of the winners but as soon as possible they try to resolve the problem...for me a week is a lot of time for make a list...

    si ho depositato e mi sono qualificato in tutti i fine settimana finale compresa prima di scegliere il vincitore, il supporto continua a dire che non puo fare i 500$ di coupon perche non ha la lista dei vincitori per problemi tecnici ma sta lavorando per risolvere il problema il piu presto possibile..per me piu di una settimana e un sacco di tempo...
     
  16. Nov 1, 2011
  17. IanO

    IanO Regular Human

    Occupation:
    Marketing and promotions
    Location:
    Ireland.
    Thanks. I have sent a message to the casino rep for you (TonyH) asking him if there is anything he can do to help. A week does seem long but be patient and I'm sure they will fix it for you. Take the time to decide what to spend the cash on :)

    Grazie. Ho inviato un messaggio al casinò rep per te (TonyH) chiedendogli se c'è qualcosa che può fare per aiutare. Una settimana a lungo, ma non sembra essere paziente e sono sicuro che lo fisserà per voi. Prendete il tempo di decidere che cosa a spendere il denaro su :)
     
    2 people like this.
  18. Nov 2, 2011
  19. dillos

    dillos Experienced Member

    Occupation:
    gambling nothing else
    Location:
    earth
    after another email to support finaly i get the 500$ prize coupon half happy because i read that the 500$ have a 35x wager not 1x wager of the original term of the promotion..for me is almost impossible to meet the wager and cash out something...but better that nothing..thanks IanO for help me you are very kind
     
  20. Nov 2, 2011
  21. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    If you are 100% SURE the original terms were WR x 1 (which I must admit, seems HIGHLY unlikely) - then you should NOT wager 1c until you get this issue resolved.
    If those WERE the terms you should not let them get away with changing them after the event. :(
    just my 2c.

    KK
     
    1 person likes this.
  22. Nov 2, 2011
  23. IanO

    IanO Regular Human

    Occupation:
    Marketing and promotions
    Location:
    Ireland.
    Happy to help, though it was Tony who really did so. He replied to my PM and shortly afterwards you got your cash so Kudos to him :)

    I've pinged him again to check on that WR though, as this is what I found on: You must register/login in order to see the link.

    ''Players who have qualified and claimed all 7 weekends offers and that have picked the 2011 Rugby World Cup winning team from the September Pools also enjoy a final prize of $500 FREE. This bonus is subject to wagering requirements of 1 time the bonus only – i.e. 1 x $500. Corresponding bonus codes and further details will be sent to all qualifiers via email and My InterCasino.''

    now in Italian....


    Sono hppy per aiutare, anche se era Tony che davvero ti ha aiutato. Mi ha risposto al mio PM e poco dopo aver ottenuto il vostro denaro in modo da Kudos lui:)

    L'ho di nuovo ping per verificare che, anche se WR, in quanto questo è quello che ho trovato su: You must register/login in order to see the link.

    ''I giocatori che si sono qualificati e ha sostenuto tutte le 7 offre week-end e che hanno scelto il 2011 Rugby squadra vincitrice della Coppa del Mondo dal pool settembre anche godere di un premio finale di $ 500 GRATIS. Questo bonus è soggetta a requisiti di scommessa del 1 volta il bonus solo - cioè 1 x 500 dollari. Codici bonus corrispondente e ulteriori dettagli saranno inviati a tutte le qualificazioni via e-mail e My InterCasino.''
     
    1 person likes this.
  24. Nov 2, 2011
  25. dillos

    dillos Experienced Member

    Occupation:
    gambling nothing else
    Location:
    earth
    then I'm right 1x wager not 35x
     
    1 person likes this.
  26. Nov 2, 2011
  27. IanO

    IanO Regular Human

    Occupation:
    Marketing and promotions
    Location:
    Ireland.
    It looks like it to me :) I pinged Tony quite late so he might not see my message until tomorrow, but I'm sure he'll investigate and get back to you soon. Just resist the urge to go in and gamble it all away until you have a definate answer. :cool:
     
  28. Nov 3, 2011
  29. dillos

    dillos Experienced Member

    Occupation:
    gambling nothing else
    Location:
    earth
    i get the right coupon today...i feel bad when this situation start because i like intercasino and in the past i don't have any problem... i like the games and fast withdraw and the kind support but now everything ok i can continue to play here with no worry...thanks again IanO to contact Tony and thanks Tony for solved the issue

    ho ricevuto il giusto coupon oggi... mi dispiaceva quando questa situazione è cominciata perche mi piace intercasino è in passato non ho avuto nessun problema...mi piacciono i giochi e i veloci incassi e il supporto sempre gentile ma ora tutto e ok posso continuare a giocare quà senza problemi...grazie ancora IanO per aver contattato Tony e grazie a Tony per aver risolto personalmente il caso
     
    1 person likes this.

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