Infinite feature win!

Rusty

Banned User - repetitive flaming
Joined
Jul 23, 2006
Location
Manchester UK
I was playing BetFred (Playtech) and the slot Alien Hunter.
I hit a feature and of course sucked out on my very first pick but after I came out of the feature the reels just kept spinning so I had to close the casino.

Now when I logged back in it took me straight back to the suck out feature but increased my balance accordingly.
If I came out of the game and then back in each time it would increase my balance by the feature win!

Now fortunately for BetFred I am honest (read stupid) and have reported this software failure which could of basically made me quite wealthy if I chose to keep cashing out relatively small amounts it may well have gone unnoticed.

So this is not just a small bug and inconvenience for me not being able to play it is potentially a catastrophic software failure for the Casino.

I will let you know as to how they reply and if they are kind enough to thank me in the proper manner ;)

Sure honesty should not expect to be rewarded but I have not been able to play and had to spend time with screenshots and explanations as well as informing them of a software failure that could cost/save them a fortune.

Funny I used to dream of broken slots that would just pay me out infinitely and now I found One! :D
 

vinylweatherman

You type well loads
Joined
Oct 14, 2004
Location
United Kingdom
I was playing BetFred (Playtech) and the slot Alien Hunter.
I hit a feature and of course sucked out on my very first pick but after I came out of the feature the reels just kept spinning so I had to close the casino.

Now when I logged back in it took me straight back to the suck out feature but increased my balance accordingly.
If I came out of the game and then back in each time it would increase my balance by the feature win!

Now fortunately for BetFred I am honest (read stupid) and have reported this software failure which could of basically made me quite wealthy if I chose to keep cashing out relatively small amounts it may well have gone unnoticed.

So this is not just a small bug and inconvenience for me not being able to play it is potentially a catastrophic software failure for the Casino.

I will let you know as to how they reply and if they are kind enough to thank me in the proper manner ;)

Sure honesty should not expect to be rewarded but I have not been able to play and had to spend time with screenshots and explanations as well as informing them of a software failure that could cost/save them a fortune.

Funny I used to dream of broken slots that would just pay me out infinitely and now I found One! :D

Pity this happened at a REPUTABLE Playtech casino deserving of your honesty.
MOST Playtechs treat us Brits like a bunch of CRIMINALS (some of those terms can make your eyes water, and they ONLY apply to Brits, no-one else in the whole world, not even the Danes!!!).

I can assure you that in the heyday there were NUMEROUS UK Land slots that would play like this (if you knew what you were doing). They were not infinite though (unless the engineer was stupid enough to refill it for you).
For a MAJOR online software to have such a bug does somewhat beggar belief, there being no machine hopper to limit the loss to a more modest sum - further, no software supplier would be prepared to admit to such a bug being in existence, so you really could have continued this for some while, and probably at quite a few Playtech casinos before Playtech themselves figured out something was up with the slot, and withdrew it.
IF this is taken seriously, this game will quickly vanish from all (or nearly all) Playtech casinos, and reappear at some later date. If you contact other casinos as to why, you will be fobbed off with a bland "technical issues" excuse.
Many of these bugs only materialise under limited combinations of circumstances, and can take a long while to be discovered by players, and can be IN USE for a long while before operators realise something is amiss.

Take RTG. Poster "neworleans" gave the forum a blow by blow account of the "Frozen Assets" method for RTG casinos. Although this relied on bonuses, RTG casinos would give these out aplenty, and it took only a low percentage to make the method permanently +EV. Shortly after this thread, Frozen Assets was retired by RTG from ALL RTG casinos as far as I could see. They also retired similar slots where the method was only marginal. This method was around for F&*^% AGES, yet RTG didn't spot it, although players who were ahead overall DID often receive bonus bans, meaning the losses were capped.
I suspect having the method in such detail was too much risk, and RTG casinos were forced to act, even though passing references to this method have been made a number of times before on this forum, with the games remaining in place.

If this bug ALWAYS happened with this Playtech slot, it would already be a known method, and you will be rather unpopular for revealing it. Other "advantage players" may have stumbled upon this, and used it, but WITHOUT being so damn greedy that casino operators started to investigate.

In my fruit machine playing days, some of these methods would last for ages UNTIL they became so well known that site operators were forced to act. Before the internet, a fruit machine method would last YEARS, and it would be very hard indeed to discover one unless you were involved in working it out. In the internet age, fruit machine methods are posted on Friday, and fixed on Monday - yet seem just as prevalent as before.

Why on earth would online casino software be immune to this, there are no doubt other bugs such as this awaiting discovery. The utter ARROGANCE of software suppliers makes these bugs even more lucrative when they turn up, as they will ONLY act once the problem is big enough, which is when too many players are informed of the bug, and/or those that know it get greedy.

The same phenomenon in playing strategy has lead to ever harsher WR and ever more excluded games, but unlike software bugs, this is much more openly discussed.

After all this, these is still the possibility that this is a display bug, and not one where you were really in front of a bottomless barrel of credits. These display bugs have been reported before, with one player having the lobby show him a progressive win, only for the casino to say this was a local display error, and he had NOT won the progressive after all. Microgaming had a display bug with Mega Moolah, with a player having the WHITE segment shown as the winning one, yet NOT getting the appropriate prize, which was the top progressive.
 

Rusty

Banned User - repetitive flaming
Joined
Jul 23, 2006
Location
Manchester UK
Interesting post VWM and I must admit it did not occur to me that I may well be spoiling the party for some people.
I do not think it is a display bug as my actual balance increases each time.
 

winbig

Keep winning this amount.
Joined
Mar 10, 2005
Location
Pennsylvania
Interesting post VWM and I must admit it did not occur to me that I may well be spoiling the party for some people..

Too bad for them :p Let them suffer....People that take advantage of bugs such as this are spoiling it for everyone else...you know, the legitimate players. Whenever you have to jump through hoops just to cash out from a casino, more than likely you have greedy players that exploited a hole such as this to thank for that.

I've always had a saying - "Karma can be your best friend or your worst enemy".
 

vinylweatherman

You type well loads
Joined
Oct 14, 2004
Location
United Kingdom
Too bad for them :p Let them suffer....People that take advantage of bugs such as this are spoiling it for everyone else...you know, the legitimate players. Whenever you have to jump through hoops just to cash out from a casino, more than likely you have greedy players that exploited a hole such as this to thank for that.

I've always had a saying - "Karma can be your best friend or your worst enemy".

I am afraid I cannot entirely agree. Casinos simply will NOT fix bugs that ONLY cause grief for the player. If they want fair play, they need to offer fair play in return.

Microgaming simply WILL NOT even ADDRESS the long standing problems with the tournament software, let alone FIX it. For casinos, it MAKES them more money to leave this bug in place, but for players it causes loss when you PAY, yet CAN'T COMPETE. If we report a bug to them, they should treat it EQUALLY, regardless of who the victim of the bug is. I certainly wouldn't want to burden software supliers with even MORE bugs if they cannot even cope with the ones they have.
Bugs such as this do not really affect other players, since the casino will limit what players can win anyway, mainly by bonus banning them (maybe THIS is the funny logic behind bonus bans of winners, which is completely illogical when looking from mathematical perspectives).
With bugs such as this, there are regular audits that check for any unusual patterns of payouts in the games (operators KNOW these bugs happen, even though they pretend otherwise). If any of these audits show that too much seems to have been paid out, they look more closely at the numbers, and try to pin down the problem. In the end, they WILL find it, and they WILL fix it, because it is THEY who are losing money.
Casinos that have a history of screwing players are far less likely to be presented with such a bug by a player of theirs, as they have turned the whole thing into a war between them and players. Betfred do NOT have a history of screwing players, so a player who has been treated well by them, and has seen others treated well, is far more likely to repay this good treatment by telling the casino what they need to know to deal with such a bug as soon as possible.
 

Rusty

Banned User - repetitive flaming
Joined
Jul 23, 2006
Location
Manchester UK
Right....and Karma will end up being MGS' worst enemy. :)

Talking of Karma as I can not play the Casino I decided to play a low stake poker tourney instead.

Old Attachment (Invalid)

Maybe it really does exist, isn't that a nice thought for all the good Boys and Girls? :)
 

Rusty

Banned User - repetitive flaming
Joined
Jul 23, 2006
Location
Manchester UK
UPDATE

Well they popped 25 into my casino account and since it was a gesture I was looking for rather than a payday that is decent of them.
I was told they are still experiencing problems with Alien Hunter but the game has not been pulled yet. :eek2:
 

DiamondGeezer

Dormant account
PABaccred
PABnoaccred
PABnononaccred2
Joined
May 12, 2007
Location
NOT Pennsylvania!!!
I perfer to think of myself as a modern day Robin Hood when faced with these sort of decisions.

Also Slaphead is a United fan which surely comes into it :)

That said I want United to win tonight and win the CL again :thumbsup:
 

chuchu59

gambling addict
PABnonaccred
CAG
PABinit
Joined
Sep 26, 2004
Location
SOMEWHERE IN ASIA
Well they popped 25 into my casino account and since it was a gesture I was looking for rather than a payday that is decent of them.
I was told they are still experiencing problems with Alien Hunter but the game has not been pulled yet. :eek2:

I know you arent looking for rewards Rusty but $25 is too paltry an amount for honesty that could have amounted to thousands in losses if cleverly used by some players.

Maybe Ian should do more than this and remember this player is from Manchester. Isnt this the official casino of Manchester United:?
 

Rusty

Banned User - repetitive flaming
Joined
Jul 23, 2006
Location
Manchester UK
Your a good honest decent man Rusty and you did the right thing imo:thumbsup:.......laurie

Not that decent Laurie ;) but thank you for such kind words.

I know you arent looking for rewards Rusty but $25 is too paltry an amount for honesty that could have amounted to thousands in losses if cleverly used by some players.

Maybe Ian should do more than this and remember this player is from Manchester. Isnt this the official casino of Manchester United:?

Hehe I did reply to their email stating they had put 25 into my Casino account letting them know it cost me another 100 on Deep Blue slot which I had in my poker account but automatically appeared in my Casino account.
They ignored the hint :D

I did not have to play the slot though or report the bug so it is all a matter of perspective and choice I guess.
Thanks all for your comments and thoughts.
 
Top