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Inetbet

Discussion in 'Casino Complaints - Bonus Issues' started by gambler777, Jun 9, 2010.

    Jun 9, 2010
  1. gambler777

    gambler777 Experienced Member PABaccred

    Occupation:
    paraprofessional
    Location:
    USA
    Interesting, I have been asking Inetbet for the promo codes for tempting Tuesday since last night. Last night they kept stating they were having a problem getting it to post. So I get on again tonight and still no posting in lobby, I try the link at Casinomeister under exclusive bonuses and link is broken, as has been for months. I email support again and it is now an hour and a half later and I have still not received a reply. Needless to say, Tempting Tuesday is over, and I never received bonus codes. I don't know about the rest of you, but that is when the support issue becomes an issue, because I received no support and I have been playing there for years, they have been my favorite casino. But this was very wrong.
     
  2. Jun 9, 2010
  3. gambler777

    gambler777 Experienced Member PABaccred

    Occupation:
    paraprofessional
    Location:
    USA
    finally they reply 2 hours later, and state the link is still broken and that is why they cannot send it to me. Funny that it is posted on casinomeister, but can't send it to me. Funny business going on, not sure what it is, but makes me feel real nervous, and sad since Inetbet has always been my favorite place to play.
     
  4. Jun 9, 2010
  5. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    A couple of months I simply asked for the code and it was emailed back to me around 20 minutes later. The links are either always broken or outdated.
     
  6. Jun 9, 2010
  7. gambler777

    gambler777 Experienced Member PABaccred

    Occupation:
    paraprofessional
    Location:
    USA
    I know but this time they said they couldnt send it because it was broken, then I find it under bonus complaints at casinomeister when I come to complain, of course Tempting Tuesday is over, but for some reason they state they could not send me the codes.
     
  8. Jun 9, 2010
  9. cheetahwind

    cheetahwind Dormant account

    Occupation:
    Wind Blade Maker
    Location:
    Iowa
    I got in and got my codes just fine. I used the link on top of the page that was listed. Not sure where you folks were looking. I played the 75% slots bonus match. If you can't get em here, you can look inside the lobby where they normally post em. Trust me you guys weren't missing much. The slots barely played today.
     
  10. Jun 9, 2010
  11. gambler777

    gambler777 Experienced Member PABaccred

    Occupation:
    paraprofessional
    Location:
    USA
    I have asked for the codes and logged into the casino last night and tonight. No codes, have asked support they say link is broken. Don't know how you got them but not posted in my casino lobby. Very irritated
     
  12. Jun 9, 2010
  13. footdr

    footdr Banned User: PITA violations of the Forum Rules

    Occupation:
    management
    Location:
    cyberspace
    I found the correct page with updated codes by....

    googling CM tuesday Inetbet and when the page opened the new codes were there for 6/8.

    also can google "tempting tuesday" inetbet.

    this works occassionally but not all the time.
     
    1 person likes this.
  14. Jun 9, 2010
  15. gambler777

    gambler777 Experienced Member PABaccred

    Occupation:
    paraprofessional
    Location:
    USA
    Then again I will ask, if the codes are posted somewhere, and other people have gotten to them, why does support tell me they cannot send them because the link is broken and why did they not send them when I have been asking since last night.
     
  16. Jun 9, 2010
  17. iNetBet Promos

    iNetBet Promos Accredited Casino Representative

    Occupation:
    Manager
    Location:
    United Kingdom
    Hi Gambler777,
    I am unsure why you could not see the codes. They were posted all of yesterday.
    I am also not sure why you were being told there was a problem with the link. Perhaps there were internal connection problems at support and it would not display. The only thing I can think of is that maybe there was some ISP issues yesterday that were stopping some people from seeing the page correctly.
    As footdr and cheetahwind state the codes were all live on the usual pages.

    You must register/login in order to see the link.

    There was also a link in the lobby to this. You simply have to wait for it to scroll around.
    I will speak to the guys and see if we can extend the promotions to today as well.
    Best Regards
    iNetBet Promos
     
  18. Jun 9, 2010
  19. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    I believe this issue could have been handled more flexibly ie emailing the code to Gambler777. Nevertheless, if the promo can be extended it's still alright.
     
    1 person likes this.
  20. Jun 11, 2010
  21. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    Quite, why didn't support do this SIMPLE thing, but ended up engaging in a lengthy and futile process that was still not fixed when the promotion expired. Now InetBet has to think of solutions such as extending the promo for an extra day, perhaps losing a player, and all for the lack of a SIMPLE support action. What the hell is customer support for anyway, surely, for occurrences like this.
     
    1 person likes this.

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