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inetbet What a disappointment Are they tubing?

Discussion in 'Online Casinos' started by ilbcnu4poker, Aug 29, 2007.

    Aug 29, 2007
  1. ilbcnu4poker

    ilbcnu4poker Dormant account

    Occupation:
    Researcher
    Location:
    USA
    I had heard great things about inetbet casino and when I decided to start playing at a rtg site i made some deposits.
    When i had issues and attempted to contact them i found this:
    NO LIVE CHAT
    NO PHONE SUPPORT
    NO REPLY TO EMAILS
    NO RESOLUTION TO THEIR ERRORS
    NO CLASS OR PROFESSIONALISM
    I see people complaining about the sudden lack of success playing but come on their refusual to offer clients to contact them is alarming and rasising questions to their honesty
    Beware i am about to give up on them
    What is best rtg site available to us players?
    Steve
     
  2. Aug 29, 2007
  3. peteyweestro

    peteyweestro Senior Member

    Occupation:
    medical biller
    Location:
    So Cal...Antelope Valley
    try out club world, they were the first rtg i ever deposited at
     
  4. Aug 29, 2007
  5. iNetBet Promos

    iNetBet Promos Accredited Casino Representative

    Occupation:
    Manager
    Location:
    United Kingdom
    Dear Steve,
    I am not aware of any unanswered emails.
    Please can you PM me your account username and a summary of your issues?
    I can then have these looked into for you ASAP
    Regards
    iNetBet Promos
     
  6. Aug 29, 2007
  7. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    If your first 3 accusations are true, how would you know about the latter 2 if you werent even able to contact them.
     
    1 person likes this.
  8. Aug 29, 2007
  9. heatherad

    heatherad Senior Member

    Occupation:
    counsellor
    Location:
    Canada
    Contacting a casino rep through a PM on here usually works most times with reputable casinos :)
     
  10. Aug 29, 2007
  11. GGW Laurie

    GGW Laurie Dormant account webmeister

    Occupation:
    Self Employed
    Location:
    In the Beautiful South !!
    i tried both and several more that seemed to be popular on the forum . i have to say imo that inetbet was by far the best for me at making the deposit stretch longer for what ever my 2 cents are worth at online casinos anymore these days lol
     
  12. Aug 29, 2007
  13. Atlanta

    Atlanta Banned User - player fraud - violation of <a href=

    Occupation:
    Gambling
    Location:
    Atlanta
    No one should have to contact support via email and wait for them to answer. Alot of players deposits well enough for INETBET to afford a phone system. Much less live chat. I quit playing poker at ultimatebet years ago because of this same issue. INETBET seems to just be stubborn and refuses to honor the request of alot of its players.

    I dont blame the original poster for wanting to find a better RTG casino that is willing to "Take" his "Calls".
     
    2 people like this.
  14. Aug 29, 2007
  15. happygobrokey

    happygobrokey Dormant account

    Occupation:
    student of life
    Location:
    canada
    you all ought to include "toll-free" or "800" when you talk about a phone line. i would much rather they have no phone than one the players have to pay to call. and look, inet answered within three hours when you posted here. i imagine a pm to the rep would get you yet a quicker response, and probably from someone more senior in the "email answering" csr crew or from a manager personally. :thumbsup:
     
  16. Aug 29, 2007
  17. 1819

    1819 Dormant account

    Occupation:
    retired athlete
    Location:
    ny,nj,fla
    first off it is fantastic that you guys reply so quickly on these forums. i give you alot of credit but....as i have stated before one should not have to go to a third party to get simple things resolved. live chat or a 800 number is a must. a few weeks ago someone here helped me when i had lost emails and i am thankful. now 2 weeks have gone by since my last email to inet and again no responses. minor things but things that should be resolved in minutes not, hours or days or in alot more cases recently, weeks. i have had emails returned in under ten minutes. i have had emails never returned. the gambling should be done in the casino not with support.:)
     
  18. Aug 29, 2007
  19. trips to win

    trips to win Dormant account

    Occupation:
    own a hospitality business
    Location:
    upstate NY
    agree

    I have completely given up on Inetbet because of the same problem. I loved it there and spent over half of my monthly gambling budget with them. I quit playing there when I began to feel that I was just another open pocketbook to them.
    IMHO casinos who refuse to make it easier for their loyal players to contact them (with at least a toll free phone number) don't deserve to be supported by those same loyal players. The players, after all, are their bread and butter.
     
    Last edited: Aug 29, 2007
  20. Aug 29, 2007
  21. Kaynos72

    Kaynos72 Dormant account

    Occupation:
    My job sucks
    Location:
    Quebec, Canada
    What else can i add to this ? For being the top recommended RTG casino on this site, not having live support or toll free number is really a shame.
     

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