Because bingo is not a game I've ever heard people playing to try and exploit a bonus. If it was video poker, blackjack, or something, I'd understand.
He already said why he made this mistake.
"Had a Bonus Bingo coupon before and after next deposit, came back to Bonus Bingo automatically."
Plenty of casinos allow you to play other games for slots bonuses. You just have to complete the wagering on slots.
I don't see any evidence that the casino is 'paying' for anything. The player won hundreds of dollars on slots, on a slot bonus. Paying player wins is what casinos do.
The player broke the rules, the casino is within its rights to void his win, but not necessarily right to do so.
They are hardly that clear. The slot coupon doesn't say "If you play anything other than slots, your winnings will be void". You have to read the small print, somewhere else, which says "excluded games", which isn't explicitly defined. It clearly could be clearer. Number one, they could put "don't play any other games" in the coupon. Number two, they could define the term "excluded games" in the small print.
The terms are there for sure, but it stretches things a bit to say they couldn't be clearer.
