In rtg casinos, ever have the progressive jackpot disappear in game?

Savatage79

Senior Member
Joined
Jul 25, 2016
Location
Pittsburgh
I won about 2000 from paydirt, when I cashed out... And next time I came back into the game the jackpot doesn't show at bottom anymore. It showed out in the lobby but not in game.

Anyone have this happen?
 

pokerdan

Senior Member
PABaccred
Joined
Jul 6, 2010
Location
LA
I won about 2000 from paydirt, when I cashed out... And next time I came back into the game the jackpot doesn't show at bottom anymore. It showed out in the lobby but not in game.

Anyone have this happen?
I have seen it happen a few times when chasing a big jackpot. I think it goes away in game and then they have to verify everything before removing it from the lobby. Once it’s verified the new amount should show correctly. Someone probably just hit it.
 

Savatage79

Senior Member
Joined
Jul 25, 2016
Location
Pittsburgh
Well it never changed, outside in the lobby for days it showed its amount which was like 17k. It recent popped and it's now 1000ish since it was reset. But even still when I go into paydirt on sloto and uptown, the progressive simply doesn't show

Screenshot_20190913-012557_Samsung Internet.jpg

In the middle bottom of the screen as you can see it simply is gone. No other rtg casinos have this issue, but like I said it only happened when I hit paydirt for a few bucks and hasn't been right since.

It just feels like I'm not eligible for that progressive any longer
 

Fiekie247

Dormant Account
Joined
Aug 7, 2017
Location
South Africa
No you right!

i just tested - Opened a few slots and it showed Jackpot, but when I open T-Rex - Nada

I hit T-Rex a few weeks ago and now its not showing the jackpot anymore LOL.

Weird. should actually take it up with them. Maybe you can only hit jackpot once in a life time on that specific slot?
 

Karolina-CasinoMax

Accredited Casino Representative
Joined
Mar 3, 2017
Location
UK
I won about 2000 from paydirt, when I cashed out... And next time I came back into the game the jackpot doesn't show at bottom anymore. It showed out in the lobby but not in game.

Anyone have this happen?

Hi Savatage79,

There is some error on a mobile version of the casino and the JackPot is not displaying as it should do. RTG is aware and they working on a fix. It doesn't have anything to do if you win the JP or not. It's just the image glitch.

The other version of the casino as download and instant play should show the JP as usual.

I hope this explains the question. I can update you when the fix is released.

Kind Regards,
Karolina
 

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