Unofficial T&C's Editor
- May 22, 2012
Please read the document in this link. It sets out that casinos/online bookies MUST clearly and specifically define what their idea of 'bonus abuse' is and it must be in line with the 2015 Consumer Acts. This comes in the wake of the 12Bet fiasco with their bonus offer for the Cheltenham Races and Gold Cup back in March where they suspended 5000 accounts - this made the press and subsequently there were numerous complaints to IBAS. Some customers were paid winnings via their IBAS complaint while the rest were refunded bets win or lose. This cost the holding company dear in money terms and the document below sets out guidelines which remote operators must follow in regards to bonus terms and advertising - basically legal, unambiguous and defined!
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