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Immortal Romance Achievements wiped out

Discussion in 'Online Casinos' started by miso, Nov 18, 2014.

    Nov 18, 2014
  1. miso

    miso Meister Member MM

    Occupation:
    accountant
    Location:
    Ireland
    Folks, I have lost all my free spin choices at Next, I'm stuck with Amber for the time being.
    Just got a reply back that it is because of them getting new UK licence, Microgaming reset all stats and there is nothing that can be done about it.
    I am yet to check the rest of my casinos that have new licences, but I suppose it will be the same.
    Hope the post looks alright, I'm on mobile.

    Edit...nope, made a typo in thread title... WIPED out
     
  2. Nov 18, 2014
  3. conker

    conker Senior Member CAG MM webmeister

    Occupation:
    Marketer
    Location:
    UK
    Yeah, this appears to be a decision Microgaming has taken. I am entirely sure why, but I have a feeling its to do with compliance more than anything else.

    Btw, your message looks fine :)
     
  4. Nov 18, 2014
  5. funnymunny

    funnymunny Sometimes here, always 'away' webby

    Occupation:
    CEO
    Location:
    Isle of Man, Macau or Vegas
    Entirely sure, or perhaps not entirely sure?


    Confirmation of the above & yours will too :thumbsup:


    Sorry, couldn't resist ;)
     
  6. Nov 18, 2014
  7. smokeeye

    smokeeye Experienced Member

    Occupation:
    Salesman
    Location:
    Norway
    Happened for me at Guts and Vera&John as well.
     
  8. Nov 18, 2014
  9. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    Maybe they could explain what part of "compliance" requires them to reset stats in this manner:confused:

    Maybe the UK players affected should all bombard the official UKGC sanctioned mediation service with complaints so that someone is forced out of their little hole at MGHS HQ and forced to make a public statement about this.
     
  10. Nov 18, 2014
  11. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    Real strange this is, it was originally blamed on the migration of accounts so to me it shouldn't be happening mid November??

    Happened to me on Next casino but was about a fortnight ago, contacted chat and sent email as requested but they basically were not interested.

    Lost choices on Guts too, again few weeks back but no surprise they 'compensated' me for the loss.

    Lost choices on Betway too - still being ignored to this day so closed accounts there last night (spin also)

    Talking of Betway, quick note, there is no way their RTP is same as other MG casinos either, it sticks out like a 'sore thumb' and I so wish I could get some proof / backing on this, initially put it down to my 'unlucky casino' but 2 years on and 10 years experience tells me otherwise!!
     
    1 person likes this.
  12. Nov 18, 2014
  13. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    Have you checked TS II, TFROL, Playboy etc, the lots prob's gone :( all bet sizes in your other 'faves' probably reset too. Terrible situation for us players, I know there has been a tiring thread about this previously but for some not so lucky players, building up these achievements and choice of features has cost hundreds - not good
     
  14. Nov 18, 2014
  15. randomiam

    randomiam Meister Member

    Occupation:
    n/a
    Location:
    australia
    mine where gone

    casinoluck achievements wiped out must be whole quickfire network bit pissed off
     
  16. Nov 18, 2014
  17. aceking123

    aceking123 Ueber Meister CAG PABnononaccred MM

    Occupation:
    chippy
    Location:
    uk
    thrills, guts, casinoluck , leo vegas . all achievements lost there the ones from the top of my head on all the games that ive saved playboy , finer reels all of them , not happy but hay there you go
     
  18. Nov 18, 2014
  19. brianmon

    brianmon Meister Member webby mm4

    Location:
    uk
    That'll be the second time it's happened this year for leo vegas and casinoluck then
     
  20. Nov 18, 2014
  21. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    Perhaps they will take more notice if it causes players to leave, or at least deposit less as they feel "what's the point" when it comes to spending to build up these achievements when it seems that resets are to be a regular occurrence, not just an exceptional "one off".
     
  22. Nov 18, 2014
  23. petro

    petro Dormant account, per user request PABnoaccred2 PABaccred

    Occupation:
    N/A
    Location:
    Narnia
    It's a bit extreme to leave a casino over such a small thing.
    But, voting with your money is the right idea.
     
  24. Nov 18, 2014
  25. aceking123

    aceking123 Ueber Meister CAG PABnononaccred MM

    Occupation:
    chippy
    Location:
    uk
    thing is on how much money its cost to get these up . some casinos i've done spins at no less than £3 never below other i've changed the stakes , so im in for a few quid, this reset is a major set back for us players , but i will say there has been a couple of casinos that have given me a 100 quid for the hassle , even spinning at 30p i would have to be really lucky to get all that i've lost in achievements , were talking months & months of play ,hence to why i'm pretty pi$$ed off with it (

    i don't blame the casinos some ive spoken too have just tried to brush it under the carpet others has said nope your correct in complaining there seems to be a big drift between casinos about this .

    micro gaming should be held for this , also i would like to know why its been reset something rather fishy going on here , the tin hat could well becoming my way :D
     
  26. Nov 18, 2014
  27. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    The problem is that casinos will not see it's a problem unless it hits them in the pocket. The fact that it now KEEPS ON HAPPENING is what is likely to make this "small thing" become a "big thing" for some players, big enough to make them look elsewhere.

    There is still a strong belief, encouraged by the marketing of these games, that by building the achievements, you make the game much better. This means that when all the hard work is wiped on a whim, players feel as though they have had something of value arbitrarily confiscated by the casino. It would be similar to having built up loads of loyalty points, only to find that the whole lot had been arbitrarily confiscated without compensation the next time you log in.
     
  28. Nov 18, 2014
  29. petro

    petro Dormant account, per user request PABnoaccred2 PABaccred

    Occupation:
    N/A
    Location:
    Narnia
    I didn't play at 32Red for over a year and when I got back all my achievements were wiped.
    Are they saved on the casinos side or the players?
     
  30. Nov 18, 2014
  31. kidgloves

    kidgloves Experienced Member

    Occupation:
    Teacher
    Location:
    Leicester
    Betat achievements seem to stayed intact on these games. I'm not sure why or am I missing something obvious. Although, on their unique achievements on getting 5OAK I got the 5 longships on TSII the other day which I previously didn't have but it didn't update as achieved. Not sure whether that side of things is still working.
     
  32. Nov 18, 2014
  33. Tirilej

    Tirilej Still a Lady CAG

    Occupation:
    Breathing
    Location:
    Sweden
    I believe I've only heard people from the uk that have lost their achievements. I also remember than Ben explained exactly why they had to be removed, something about a new casino-ID or whatever.
    I believe it will happen with all of them, even Betat, but maybe not all at once.

    I don't play MG games on any multi platforms so I won't lose anything.
    I don't think it had bothered me anyway. I remember on IR I got those four wilds and a huge payout almost immediately when it came out. It is actually possible to win when you're trying to get new achievments too ;)
     
  34. Nov 18, 2014
  35. loren

    loren Experienced Member

    Occupation:
    wild crafter/but I'm almoust good enough a video p
    Location:
    vancouver island
    from Canada too

    Guts was kind enough to remove my achievements,or as they phrased it...a reset!
    So the 243 games I'll only play at mg casinos...maybe that was the plan.
     
    1 person likes this.
  36. Nov 18, 2014
  37. kidgloves

    kidgloves Experienced Member

    Occupation:
    Teacher
    Location:
    Leicester
    I'm a UK player, so the Betat changes may still be in the pipeline. If they do wipe the stats, I hope they will honour what existing cash achievements people have made. For example, they'll only convert achievement prizes at a minimum of £5, I currently have £3 non cashable as a result of this rule, I hope it doesn't get wiped.
     
  38. Nov 18, 2014
  39. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    Still, they could simply migrate the achievements as they have the players in some cases.

    There has been no explanation for why there is a need for a new casino ID just because the SAME casino now has to obey a different set of rules. Why not "just obey the rules"?
     

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