jennifer: Welcome
jennifer: How may I help you?
ACgal: hi jennifer....
ACgal: i was wondering, I never got my quick verification bonus and it's been since July, may I please get that?
jennifer: Hi1
jennifer: May I have your user name please?
jennifer: and
jennifer: which casino do you have?
ACgal: ACgal LasVegasUSA
jennifer: one minute please
ACgal: thank you
ACgal: OMG....Jennifer?
ACgal: I use Babs7262.....im so sorry
ACgal: i was reading something else lol
jennifer: this is how this promotion works
jennifer: How does it work?
jennifer:
jennifer: You must be an active customer for at least three months, your account in good standing and have used a Credit Card to deposit at least once.
jennifer:
jennifer: Simply send us the following documentation for verification of casino account details and start enjoying all the above benefits immediately:
jennifer:
jennifer: *Proof of your identification and age: picture ID (Driver License, passport or identification card)
jennifer: *Proof of billing address: current bank statement or utility bill (telephone, water or electricity bill)
jennifer: *Credit Card Agreement Form (1 form for each card used) click on this link and fill out the form:
jennifer: *Clear Copies of all credit cards you are using at the casino. Both sides with your signature on the back side are required.
jennifer:
jennifer: You can photocopy and fax these documents to the following numbers: 1-866-413-6261 (Toll Free in the United States) or to our direct fax at: International access code + (506) 280 7579.
jennifer:
jennifer: Alternatively you can scan or digitally photograph the documents and e-mail them to security@ lasvegasusacasino.com
jennifer:
jennifer:
jennifer: also you can go to
jennifer: Old / Expired Link
ACgal: i did that in July
ACgal: my username is babs7262 not ACgal, im sorry
ACgal: i was giving you my nickname
ACgal: i even got a confimation in july that you got them
jennifer: did you send all the documents
jennifer: ?
ACgal: yes
ACgal: i even got an email
ACgal: with confirmation
ACgal: they said to wait until september
jennifer: let me check your account with our Security Department
ACgal: it is now Sept, so that why i am asking
jennifer: they are the only one that credit this bonus
ACgal: ok
jennifer: our Security Department informed me that: But the bonus that we are offering to you wouldn't apply when sending documents to process a withdrawal. If a withdrawal is pending or requested during the period we request documents you won't be eligible to receive the bonus.
ACgal: that's not what it states, it says if you send in the forms right away, you get a bonus. what does a w/d have to do with it?
ACgal: ive made several deposits
ACgal: i joined in july and sent in docs that same day
jennifer: I am very sorry but they couldnot credit this bonus due to you requested a withdrawal
jennifer: we will consider a bonus on your next deposit
ACgal: it only states that deposits have to be made
jennifer: please feel free to participate in our weekly promotion
ACgal: what does a w/d have to do with this?
ACgal: this is a separate promotion
ACgal: fine, can you do a reverse withdrawl on my $100, Ill gamble it and close this account. I have earned this bonus and sent in the docs
jennifer: as I already explained to you, if you requested a withdrawal you are not entitled to get this bonus
jennifer: But the bonus that we are offering to you wouldn't apply when sending documents to process a withdrawal. If a withdrawal is pending or requested during the period we request documents you won't be eligible to receive the bonus.
jennifer:
ACgal: it doesnt state that
ACgal: can you please reverse my w/d
jennifer: one minute please
jennifer: your money is in
jennifer: good luck
ACgal: thank you
if you read the promo page about quick verification and a $20 bonus on the website, it does not state ANYWHERE that there can not be a w/d pending and not only that, I didnt have a pending w/d when i sent in the forms
Edit: Im gonna gamble my $100 and close this account. Ive had it up to here with the bullshit lies anymore. I hope I win the RJ just for spite, not even the money
jennifer: How may I help you?
ACgal: hi jennifer....
ACgal: i was wondering, I never got my quick verification bonus and it's been since July, may I please get that?
jennifer: Hi1
jennifer: May I have your user name please?
jennifer: and
jennifer: which casino do you have?
ACgal: ACgal LasVegasUSA
jennifer: one minute please
ACgal: thank you
ACgal: OMG....Jennifer?
ACgal: I use Babs7262.....im so sorry
ACgal: i was reading something else lol
jennifer: this is how this promotion works
jennifer: How does it work?
jennifer:
jennifer: You must be an active customer for at least three months, your account in good standing and have used a Credit Card to deposit at least once.
jennifer:
jennifer: Simply send us the following documentation for verification of casino account details and start enjoying all the above benefits immediately:
jennifer:
jennifer: *Proof of your identification and age: picture ID (Driver License, passport or identification card)
jennifer: *Proof of billing address: current bank statement or utility bill (telephone, water or electricity bill)
jennifer: *Credit Card Agreement Form (1 form for each card used) click on this link and fill out the form:
You do not have permission to view link
Log in or register now.
. lasvegasusacasino.com /creditcard_agreement.html <http://www.lasvegasusacasino.com/creditcard_agreement.html> jennifer: *Clear Copies of all credit cards you are using at the casino. Both sides with your signature on the back side are required.
jennifer:
jennifer: You can photocopy and fax these documents to the following numbers: 1-866-413-6261 (Toll Free in the United States) or to our direct fax at: International access code + (506) 280 7579.
jennifer:
jennifer: Alternatively you can scan or digitally photograph the documents and e-mail them to security@ lasvegasusacasino.com
jennifer:
jennifer:
jennifer: also you can go to
jennifer: Old / Expired Link
ACgal: i did that in July
ACgal: my username is babs7262 not ACgal, im sorry
ACgal: i was giving you my nickname
ACgal: i even got a confimation in july that you got them
jennifer: did you send all the documents
jennifer: ?
ACgal: yes
ACgal: i even got an email
ACgal: with confirmation
ACgal: they said to wait until september
jennifer: let me check your account with our Security Department
ACgal: it is now Sept, so that why i am asking
jennifer: they are the only one that credit this bonus
ACgal: ok
jennifer: our Security Department informed me that: But the bonus that we are offering to you wouldn't apply when sending documents to process a withdrawal. If a withdrawal is pending or requested during the period we request documents you won't be eligible to receive the bonus.
ACgal: that's not what it states, it says if you send in the forms right away, you get a bonus. what does a w/d have to do with it?
ACgal: ive made several deposits
ACgal: i joined in july and sent in docs that same day
jennifer: I am very sorry but they couldnot credit this bonus due to you requested a withdrawal
jennifer: we will consider a bonus on your next deposit
ACgal: it only states that deposits have to be made
jennifer: please feel free to participate in our weekly promotion
ACgal: what does a w/d have to do with this?
ACgal: this is a separate promotion
ACgal: fine, can you do a reverse withdrawl on my $100, Ill gamble it and close this account. I have earned this bonus and sent in the docs
jennifer: as I already explained to you, if you requested a withdrawal you are not entitled to get this bonus
jennifer: But the bonus that we are offering to you wouldn't apply when sending documents to process a withdrawal. If a withdrawal is pending or requested during the period we request documents you won't be eligible to receive the bonus.
jennifer:
ACgal: it doesnt state that
ACgal: can you please reverse my w/d
jennifer: one minute please
jennifer: your money is in
jennifer: good luck
ACgal: thank you
if you read the promo page about quick verification and a $20 bonus on the website, it does not state ANYWHERE that there can not be a w/d pending and not only that, I didnt have a pending w/d when i sent in the forms
Edit: Im gonna gamble my $100 and close this account. Ive had it up to here with the bullshit lies anymore. I hope I win the RJ just for spite, not even the money