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I see a New Rival casino was born RubyRoyal

Discussion in 'Casino Industry Discussion' started by BingoT, Aug 7, 2009.

    Aug 7, 2009
  1. BingoT

    BingoT Nurses love to give shots webmeister

    Occupation:
    Nursing & Run Bus Trips
    Location:
    Hartford,Ct
    I see a New Rival casino was born RubyRoyal
     
  2. Aug 8, 2009
  3. Balky

    Balky Senior Member

    Occupation:
    Translator
    Location:
    Croatia
    Nice looking homepage but the SUB is sticky and has a WR of 50x.

    Cheers Balky
     
  4. Aug 8, 2009
  5. Tengil

    Tengil Senior Member

    Occupation:
    -
    Location:
    Finland
    Got spammed by them (or some of their affiliate) already.

    I think Ill pass.
     
  6. Aug 8, 2009
  7. NASHVEGAS

    NASHVEGAS Banned User - flamming, disrespecting admin,

    Occupation:
    LOL
    Location:
    MERS
    SAME VILLAGE EINSTEINS AT RUBY ROYAL

    Players should be happy with this classic BONNE CHANCE term.:rolleyes::rolleyes::rolleyes:

    NO DOCS REQUIRED FOR WITHDRAWLS TO BE PAID:rolleyes::rolleyes::rolleyes:

    Still pitching a perfect game, seventh inning stretch:lolup:

    John, I've memorized your apologetic replies ((would be imposssible to not have;))) so don't sweat it, word is, we'll get your reply posted:D

    Is there a smilie for shooting the smart ass messenger??:thumbsup:
     
    2 people like this.
  8. Aug 8, 2009
  9. NASHVEGAS

    NASHVEGAS Banned User - flamming, disrespecting admin,

    Occupation:
    LOL
    Location:
    MERS
    And no you will not be paid any amount greater than the maximum daily, weekly withdrawal limits when you submit the still required security documents per CS so no barking up that tree...............The word "not" is just the usual RIVAL skin eff up:notworthy:notworthy
     
  10. Aug 9, 2009
  11. Pinababy69

    Pinababy69 RIP Lisa

    Occupation:
    Crusader
    Location:
    Toronto, Ontario - Canada
    Here ya go Nash... :machinegu

    Interesting read over at AGD btw.....thanks for the link. I especially enjoyed the part where the info on HOW bonus "abusers" are weeded out by Rival....was offered to any affiliates willing to meet face to face, or talk on the phone ie. what goes on behind the scenes. Too bad the players (who actually pay the salaries), aren't offered the same courtesy, and privy to that info. Nope, just bonus ban em with zero explanation.

    And the explanation of why progressive wins can't be paid out in one lump sum? Cause funds have to be gathered from all over the place/different processors. Oh, and other softwares have had casinos go belly up because of big jackpot wins. Ummm, not if the progressive funds are kept aside and separate as they are supposed to be. Not used as operating capital.

    Again, thanks for the link. Yeah, online gaming needs another Rival casino.
     
    6 people like this.
  12. Aug 9, 2009
  13. RobWin

    RobWin closed account

    Occupation:
    Who knows?
    Location:
    A Vault!
    I did try my best in that conversation...:oops: Seems as I was kinda on my own in that one though.
     
    1 person likes this.
  14. Aug 9, 2009
  15. Pinababy69

    Pinababy69 RIP Lisa

    Occupation:
    Crusader
    Location:
    Toronto, Ontario - Canada
    Rob, I didn't want to mention names...but I thought you were awesome in that thread. I thought you were diplomatic, and you asked all the right questions. To be brutally honest, I didn't expect it from you, given the fact of how heavily you promote Rival yourself. But really....I didn't think you were out of line, nor did you show any disrespect to anyone. I still don't get what's wrong with asking questions...and why it was thrown back at you with such an attitude. It was eye opening to say the least. Thanks for trying...because we don't seem to get too many answers over here at CM ie. The Devil's Playground. :laugh:
     
    5 people like this.
  16. Aug 9, 2009
  17. NASHVEGAS

    NASHVEGAS Banned User - flamming, disrespecting admin,

    Occupation:
    LOL
    Location:
    MERS
    I could disect it but the most important significance imo (and sense of vindication) is the affiliate community even if just for a moment in time is catching on to his song and dance.

    Yes, I realize the impetus for most of the affiliates catching on. That said, I am just glad to see that some members of the affiliate community are attempting to get Rival Gaming to shape up or ship out!!
     
    4 people like this.
  18. Aug 9, 2009
  19. RobWin

    RobWin closed account

    Occupation:
    Who knows?
    Location:
    A Vault!
    Thanks for saying that Pina. I never did understand the attitude part either. I think I finally said something to the effect of the guy sounding totally stressed out or something like that. Oh well.

    I have always and still do believe that casinos and programs and certain issues definitely need to sometimes be taken to task with the rep(s). I figure as long as I can try and maintain a constructive balance between promoting them while at the same time taking certain issues to task with them is a fair balance or at least an attempt at it.

    I'm not trying to plug here but I would always go to battle for the players first in probably 98% of issues, even those that did not sign-up thru me at my site. But still, I want to try to keep a good balance too and pick the issues that I'm going to battle on carefully. Hope that makes sense..:)
     
    3 people like this.
  20. Aug 9, 2009
  21. bb28

    bb28 Meister Member

    Occupation:
    Customer Service
    Location:
    US
    I'm proud to say I gave Rob some pats on the back too.....via PM a while back. I couldn't believe the attitude he got, for doing nothing more than asking questions.
    The person who didn't want to answer the questions used BS excuses not to. Disrespected was one :eek: and how he was doing everyone such a great favor just being there. Ooooo pls!
     
    3 people like this.
  22. Aug 9, 2009
  23. NASHVEGAS

    NASHVEGAS Banned User - flamming, disrespecting admin,

    Occupation:
    LOL
    Location:
    MERS
    I see how you may feel that way especially when the industry leaders do not want the boat rocked. May take in water and sink:D But you were not on your own. Kinda,fair enough:thumbsup:

    I perceived multi messages from others being sent to Mr. Wright (npi) especially at the end of the thread. JUST MY PERCEPTION!!
     
    1 person likes this.
  24. Aug 9, 2009
  25. Pinababy69

    Pinababy69 RIP Lisa

    Occupation:
    Crusader
    Location:
    Toronto, Ontario - Canada
    Makes perfect sense Rob. You start fighting over every single, small thing...you tend to not get taken seriously when the big issues come up. And besides, you can't win every battle....nor are they all worth winning. That old adage about "choosing your battles wisely" still rings true. You did good. :)
     
    1 person likes this.
  26. Aug 9, 2009
  27. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    Hey Rob,

    Can you post a link here to the thread you are talking about. I would love to read it. Thanks.
     
  28. Aug 9, 2009
  29. NASHVEGAS

    NASHVEGAS Banned User - flamming, disrespecting admin,

    Occupation:
    LOL
    Location:
    MERS
    Am I allowed? If so,pronto or I can PM it----all ears!!
     
  30. Aug 9, 2009
  31. Pinababy69

    Pinababy69 RIP Lisa

    Occupation:
    Crusader
    Location:
    Toronto, Ontario - Canada
    AGD has their own Announcements Forum here in the Webmaster section Nash...I don't see why you wouldn't be allowed to post it. JMO.
     
    1 person likes this.
  32. Aug 9, 2009
  33. NASHVEGAS

    NASHVEGAS Banned User - flamming, disrespecting admin,

    Occupation:
    LOL
    Location:
    MERS
    Thanks as that rule confuses me maybe because, I'm tired nevermind:D

    LINK
    You must register/login in order to see the link.

    Living the dream,lol!!
     
    5 people like this.
  34. Aug 9, 2009
  35. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    I am surprised by the responses over at AGD. What Rob is asking are perfectly valid questions. If we could head a 'head in the sand' award for casino managers it would def be John of Rockbet. If I am reading correctly, he is saying that the Irish Luck fiasco is a non-issue because there arent many players that visit forums. That makes me believe that many of the Rival casinos except possibly Slotocash would have shared the pot that Irish Luck had gotten thru illegal means.

    I think he also mentions that bonus-banning from Rivals is not nearly as severe as MG or even RTG. Rival may be growing but it's customer base is not nearly as huge as the other 2. Furthermore, it's more the attitude that Rival casinos choose in labelling bonus lovers as bonus abusers that really piss people off. People take a bonus, lose and that is great. Once the same people start winning, they are bonus abusers. WTF. So people who continually lose on bonuses are not bonus abusers until they start winning. Come off it. Most players take bonuses to extend their playtime and Rival has responded by secretly increasing the variance of their slots. I have noticed that while the RTP to players has still remained relatively stable, you now need many, many more spins to overcome the variance even on slots that were previously regarded as low to medium variance. Several slots that used to give many bonus rounds give far fewer now but once you hit it pays much better. They have even altered some payouts to do this. Months ago, when I played Granny's Attic, 2 scatters paid you back your bet. No longer now so if the RTP is still the same the variance has increased as you get 2 scatters many times.

    Rob, it's their turf so they gave you a hard time over these questions that we all hope could be answered. You are helping us and even them in the long run. Keep it up mate.
     
    Last edited: Aug 9, 2009
    10 people like this.
  36. Aug 9, 2009
  37. hippo925

    hippo925 Dormant account

    Occupation:
    medical field
    Location:
    so cal
    From a player's point of view, that was a really interesting read! I think you did a FANTASTIC job of demonstrating a balance between someone interested in improving an affiliate program while at the same time addressing issues for your players and the community in general.

    You raised excellent points and questions, but unfortunately, the affiliate manager did not want to address them at that time nor in that forum. Instead, a tactic was used against you to create the impression that you were being out of line or overly aggressive, unappreciative, etc....

    That was too bad because you were being quite polite and professional.

    I remember an Adam Sandler movie where his character was on a plane. He nicely asked for a plillow or something and the attendent remarks " please don't raise your voice at me." He didn't raise his voice of course, but it was the impression that the attendant wanted everyone else on the plane to have. It is a tactic that is used often to derail arguments or debates.

    I am still really suprised that no one really wanted to get into the whole bonus banning thing or the progressive issue, but everyone keeps wondering why the numbers were down? weird.
     
    5 people like this.
  38. Aug 9, 2009
  39. bb28

    bb28 Meister Member

    Occupation:
    Customer Service
    Location:
    US
    Really excellent summary Hippo925. :thumbsup::thumbsup:
    You said exactly what I was thinking. :D
     
    1 person likes this.

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