- Joined
- Jul 16, 2010
- Location
- portugal
i take their bonuses in more than 90% of the deposites there (sloto and cwc) because i can play almost all the slots there...(only progressives are excluded in some cases, but i also dont like them)
I played disallowed games, Inetbet wont pay me!
- Thread starter mrmark21
- Start date
No you don't sound bossy
I won't be reconsidering my allegations here though. I stand firmly on that: My posts have been honest. I've considered Inetbet's POV (although they have not made contact despite me sending numerous PMs and the visits they have made to this thread). I've also provided Inetbet with ample opportunities to resolve the situation. I have done just about everything that's responsible of me as a member at Casinomeister.My closing statements:
This was originally about Inetbet voiding my winnings however Inetbet as an accredited casino should have handled this situation in a more professional manner. Putting aside Inetbet voiding my winnings:
I never disputed the fact that I accidentally broke the T&Cs. Something that generally other players wont admit to. What bugged me was how Inetbet has handled the situation, the predatory stance on a bonus, unacceptable chat support (especially considering this is an accredited casino we are talking about), complete lack of courtesy to a player that was a premium member, Inetbet not implementing this blocking system, and the fact that Inetbet's representative has seen this thread although hasn't even responded to my PMs.
IMO accredited casinos should be held to a higher standard. Some may have passed the requirements at Baptism By Fire and then reclined over the years. Given the manner in which this matter was handled by Inetbet (or lack thereof) the mods could use Inetbet as a starting point to weeding out the accredited casinos that have been under performing.
This experience with Inetbet has been rather negative for me... I won't be returning to online gambling. Many casinos have visited this thread some of which are accredited. I'd like to see them keep up the good work
I also want to wish the members here many happy spins to come
Last edited:
Like I said before in another thread, when it comes to restrictive T&C intent should matter. In this case, Inetbet used its T&C as a convenience to void winnings that were unrelated to the prohibited games. When T&C are used as a way to trap players that make mistakes it IS predatory and there's no way around it.
Denying wins from prohibited games and issuing a warning: Fine.
Denying all unrelated wins because the player made a mistake and played a prohibited (yet available) game: Predatory.
Even though you're wasting your time and acting a bit childish, I'm with you on this one Mark.
Denying wins from prohibited games and issuing a warning: Fine.
Denying all unrelated wins because the player made a mistake and played a prohibited (yet available) game: Predatory.
Even though you're wasting your time and acting a bit childish, I'm with you on this one Mark.
Just a little more small comment from me, and I hope you don't scream again because I post 
I don't know when all of this happened to you, but if looking at what time Inetbet was reading this thread they probably only saw the first posts. It's the weekend and maybe we/you expect everything to happen very very fast and that they might not be able to do that.
You started this thread just yesterday but it sounds from your posts like it has been going on for a week already.
Have I said before that patience is a very good quality sometimes? (I'm not sarcastic)
I don't know when all of this happened to you, but if looking at what time Inetbet was reading this thread they probably only saw the first posts. It's the weekend and maybe we/you expect everything to happen very very fast and that they might not be able to do that.
You started this thread just yesterday but it sounds from your posts like it has been going on for a week already.
Have I said before that patience is a very good quality sometimes? (I'm not sarcastic)
Thanks. That's what I've been trying to say. Inetbet did use the T&C as an excuse to void winnings, all the winnings, even winnings that were unrelated to the prohibited games. The whole thing is predatory and I'm happy some of us can see that
I know I started acting a bit childish. That's the reason I'm putting my closing statements. I'm just trying to chill
As what I've understood customer support is the worst part with Inetbet. When it comes to payouts etc. I think everything is in order?
I think the reason for bonuses being restricted only for a we slots, is because Inetbet wants people to play without bonuses as well (which is odd).
"well, if you want a bonus, here you go. But you can only play these games. If you want to try the whole variety, play with straight deposit."
The thing I am allso struckeling to understand, is that bonuses are not a privilige. Allthough since the competion between casinos about new (&old) customers, the industry has become strongly bonus driven.
Some casinos (for example Inetbet and Club gold) offer lot of bonuses, but with a strickt game restrictions, so people would be drawn to play without bonuses as well. But still not drawn elsewhere, because lack of bonuses.
Sorry for your loss mark. I think it is stubidious Inetbets attitude towards the rules is so black&white. Espicially if you played mostly the allowed slots.
That is the way they have chosen to run a business and that is their privilige (and it is a fair way to run it, but not the best). Your privilige is to vote with your feet as you have done .
(That thumbs up should be at the end of the post, not at the start. No idea how to erase it with my mobile
)
I think the reason for bonuses being restricted only for a we slots, is because Inetbet wants people to play without bonuses as well (which is odd).
"well, if you want a bonus, here you go. But you can only play these games. If you want to try the whole variety, play with straight deposit."
The thing I am allso struckeling to understand, is that bonuses are not a privilige. Allthough since the competion between casinos about new (&old) customers, the industry has become strongly bonus driven.
Some casinos (for example Inetbet and Club gold) offer lot of bonuses, but with a strickt game restrictions, so people would be drawn to play without bonuses as well. But still not drawn elsewhere, because lack of bonuses.
Sorry for your loss mark. I think it is stubidious Inetbets attitude towards the rules is so black&white. Espicially if you played mostly the allowed slots.
That is the way they have chosen to run a business and that is their privilige (and it is a fair way to run it, but not the best). Your privilige is to vote with your feet as you have done .
(That thumbs up should be at the end of the post, not at the start. No idea how to erase it with my mobile
)
Last edited:
Just a little more small comment from me, and I hope you don't scream again because I post
I don't know when all of this happened to you, but if looking at what time Inetbet was reading this thread they probably only saw the first posts. It's the weekend and maybe we/you expect everything to happen very very fast and that they might not be able to do that.
You started this thread just yesterday but it sounds from your posts like it has been going on for a week already.
Have I said before that patience is a very good quality sometimes? (I'm not sarcastic)
That's fine Tirilej. You're always welcome to post here
That's a good point. However that dosent excuse any of the other stuff.
As what I've understood customer support is the worst part with Inetbet. When it comes to payouts etc. I think everything is in order?
I think the reason for bonuses being restricted only for a we slots, is because Inetbet wants people to play without bonuses as well (which is odd).
"well, if you want a bonus, here you go. But you can only play these games. If you want to try the whole variety, play with straight deposit."
The thing I am allso struckeling to understand, is that bonuses are not a privilige. Allthough since the competion between casinos about new (&old) customers, the industry has become strongly bonus driven.
Some casinos (for example Inetbet and Club gold) offer lot of bonuses, but with a strickt game restrictions, so people would be drawn to play without bonuses as well. But still not drawn elsewhere, because lack of bonuses.
Sorry for your loss mark. I think it is stubidious Inetbets attitude towards the rules is so black&white. Espicially if you played mostly the allowed slots.
That is the way they have chosen to run a business and that is their privilige (and it is a fair way to run it, but not the best). Your privilige is to vote with your feet as you have done .
(That thumbs up should be at the end of the post, not at the start. No idea how to erase it with my mobile
Thank's. I agree with much of what you've said
I'm one of those members on this forum that agree bonuses are not a privilege. However they should not be used as an excuse to void winnings. There are other factors that need to be considered as well. When someones not happy with a bonus they should move to another casino. I think as other members have pointed out the T&Cs on Inetbet's bonuses are extremely complicated/convoluted/bygone and after this experience IMO Inetbet have those T&Cs for a reason and it's not to help players.
I'm okay with Club Gold's bonus restrictions, they are clear about them and have gone out of their way to make sure players don't make a mistake by playing excluded games. For example putting a clear sign above all progressive, labeled, and branded games so players know not to play them. So you know then and there they are excluded, you don't have to access a different screen before you change slots every time. They also have a warning that appears when you try to cash-out before finishing WR. Their T&Cs are extremely clear, when you play the wrong game they don't void you're ALL winnings but instead increase wagering requirements.
I have voted with my feet
I do think the allowed games are very clearly shown with RTG in the cashier(and when one redeems the bonus code the page is showen that lists allowed games). Ofcourse I dont know how the promotional email was written. I do think there should be a mention, that bonus is not allowed for all the slots (since that is what players assume).
As I said on my earlier post, I dont think those bonus t&c are made to screw people, but to make a bigger advantage for non-bonus play.
As I said on my earlier post, I dont think those bonus t&c are made to screw people, but to make a bigger advantage for non-bonus play.
That's fine. Different people have different ideas about what's clear or not
Club Gold:
All games - except progressives, branded, and labelled games.
*That's fine just look above the slot before you play.
Inetbet:
Ten games.
*Access the cashier
*Access the coupon details
*Click the little expand tab so you can see excluded games
*Go back to the lobby
*Locate the game
*Repeat process every time you want to change games.
P.s I'd do a print screen kind of thing but would take too much time.
Last edited:
- Joined
- Sep 17, 2009
- Location
- Out Of Town
I know you Mark and most of CM would know that you wouldn't have set out to break the terms, the problem is the casino doesn't know you although they can "interpret" the type of player you are from your play history but then the other problem casinos face when they go lenient on one player is they will have a hoard of players breaking terms and using the "but it was an accident" line.
Your not the first genuine player to to break the terms and you wont be the last, it happens and most times it is accidental.
Glad to see you have calmed down a bit mate, and I wouldn't let this experience turn you off all together but it is your choice and I wish you luck.
Nifty29
Dormant account
- Joined
- Jun 20, 2001
Everyone should be subject to the same terms and the same penalties when it comes to bonuses.
Once you start making exceptions, especially for a player going troppo in a forum, you have to start making exceptions for others in similar situations, and then those in closely similar situations etc etc, and then the whole idea of rules becomes pointless in the first place. Its similar to speeding....if you let someone off for 5 over the limit, then the one doing 6 over would have a claim as they are only 1 more than the other guy, then 7 then 8 etc etc.
The whole idea of these coupons is that they are for specific games. The actual promotions are named to reflect the the "theme". It doesn't just say "slots bonus" and you only find out the restricted games after redeeming the coupon...they are all listed along with the code on the promotion page. I've used them before and was never in any doubt that they only applied to certain games.
You're a good guy mark, but hypocritical here. Your POV in other threads has been "if you breach the terms you have to take the rap"....your views only changed when it was your own money.
As far as having only winnings from excluded games removed....well its not right either, as those winnings may have been used to generate winnings on other included games which is fruit of the poisonous tree.
I always refer to Colly's quote in her siggy..."Education is what you get by reading the fine print....Experience is what you get when you don't". Its very appropriate here.
Calls for Inetbet's accredited status to be reviewed as a result of someone not abiding by the clearly stated terms of a bonus is, frankly, ridiculous. There is nothing whatsoever predatory or rogue about the bonus, the terms, or their actions.
Once you start making exceptions, especially for a player going troppo in a forum, you have to start making exceptions for others in similar situations, and then those in closely similar situations etc etc, and then the whole idea of rules becomes pointless in the first place. Its similar to speeding....if you let someone off for 5 over the limit, then the one doing 6 over would have a claim as they are only 1 more than the other guy, then 7 then 8 etc etc.
The whole idea of these coupons is that they are for specific games. The actual promotions are named to reflect the the "theme". It doesn't just say "slots bonus" and you only find out the restricted games after redeeming the coupon...they are all listed along with the code on the promotion page. I've used them before and was never in any doubt that they only applied to certain games.
You're a good guy mark, but hypocritical here. Your POV in other threads has been "if you breach the terms you have to take the rap"....your views only changed when it was your own money.
As far as having only winnings from excluded games removed....well its not right either, as those winnings may have been used to generate winnings on other included games which is fruit of the poisonous tree.
I always refer to Colly's quote in her siggy..."Education is what you get by reading the fine print....Experience is what you get when you don't". Its very appropriate here.
Calls for Inetbet's accredited status to be reviewed as a result of someone not abiding by the clearly stated terms of a bonus is, frankly, ridiculous. There is nothing whatsoever predatory or rogue about the bonus, the terms, or their actions.
That's fine. Different people have different ideas about what's clear or not
Club Gold:
All games - except progressives, branded, and labelled games.
*That's fine just look above the slot before you play.
Inetbet:
Ten games.
*Access the cashier
*Access the coupon details
*Click the little expand tab so you can see excluded games
*Go back to the lobby
*Locate the game
*Repeat process every time you want to change games.
P.s I'd do a print screen kind of thing but would take too much time.
But didn't you say you'd taken the same bonus in the past? So surely you knew what machines were allowed? I never take the partial slots bonuses they offer, but I will take the all slots match bonuses. I personally think you're going a bit overboard with saying that their offers are predatory..it's pretty clear what you're allowed to play and what you're not. Them giving you a do over with your original deposit back was pretty fair imo.
Thanks Matt
I would respond to the other posts but I've already said everything I wanted say within my closing statements. Nifty most of you're questions have already been answered. Just look at my other posts. Everything else has been MY opinion I don't believe you're a moderator so I'll let the moderators decide what's ridiculous.
I don't feel I was hypocritical (another subject I've already touched on). I'm always open to constructive criticism though and next time a player has a problem with a casino I'll remember to take into account what you've said
I would respond to the other posts but I've already said everything I wanted say within my closing statements. Nifty most of you're questions have already been answered. Just look at my other posts. Everything else has been MY opinion
I don't believe you're a moderator so I'll let the moderators decide what's ridiculous.I don't feel I was hypocritical (another subject I've already touched on). I'm always open to constructive criticism though and next time a player has a problem with a casino I'll remember to take into account what you've said
Last edited:
Nifty29
Dormant account
- Joined
- Jun 20, 2001
Thanks Matt
I would respond to the other posts but I've already said everything I wanted say within my closing statements. Nifty most of you're questions have already been answered. Just look at my other posts. Everything else has been MY opinion
I don't feel I was hypocritical (another subject I've already touched on). I'm always open to constructive criticism though and next time a player has a problem with a casino I'll remember to take into account what you've said
The call for Inetbet to be un-accredited etc IS ridiculous IN MY OPINION. Last time I checked, we are allowed to express an opinion, as long as it doesn't insult or hurt anyone....and even then there is leeway, as some people are more sensitive than others.
Moderation has nothing to do with OPINIONS...only how they are expressed.
If you don't want contrary opinions, then write a blog rather than post in a forum. At least you can delete the replies you don't want in a blog.,,in a forum you're asking for opinions and they won't all be what you want to hear.
IMO you are being very immature about all of this. I expected better from you to be honest Mark. You might also note that I am one of many who have indicated that your stance on this matter is hypocritical.
I never said Inetbet should be un-accredited. Do you mind pointing that part of my post out to me? I said they should be reviewed. I also never said you couldn't express you're opinion. I said we will the moderators decide. Please don't put words in my mouth.
- Joined
- Jun 30, 1998
- Location
- Bierland
Okay guys - let's take a few deep breaths and a couple of "OOooooooohhhhhhmmmmmmm"s.
Nifty has made a good point, and this could be the reason your account was reset. Let's say iNeBet made an exception and let you slide. As soon as you would go public with a "iNetBet is great - they let me slide!" that would open up a world of hurt for them. Everybody and their bro would be trying the same thing.
If you break the rules, just take the consequences. And the consequences aren't so bad - you get to start over and do it again. Nothing predatory about this.
Maybe you should take a break from taking bonuses. I rarely if ever take them, and my stress levels as a player are zilch. I don't worry about wagering requirements, what games to play, or any other of that nonsense. Some players feel that bonuses are obligatory and go through all of the stress involved. Sorry, not me.
Another thing, if you are not getting any response from a casino rep, please let me know. Sometimes they are off during the weekend, or caught up with something else. You started this thread yesterday (Sunday), before accusing a casino rep of ignoring you, please give them adequate space to do so
I don't know why some of you are ragging so bad on iNetbet. They are one of the few RTG casinos that process payments seven days a week within 24 hours - and they have no payout limits.
They have a rating of 8.9 here:
https://www.casinomeister.us/
So they don't have live chat support. I feel that "no payout limits" trump that. But that's only my opinion.
Nifty has made a good point, and this could be the reason your account was reset. Let's say iNeBet made an exception and let you slide. As soon as you would go public with a "iNetBet is great - they let me slide!" that would open up a world of hurt for them. Everybody and their bro would be trying the same thing.
If you break the rules, just take the consequences. And the consequences aren't so bad - you get to start over and do it again. Nothing predatory about this.
Maybe you should take a break from taking bonuses. I rarely if ever take them, and my stress levels as a player are zilch. I don't worry about wagering requirements, what games to play, or any other of that nonsense. Some players feel that bonuses are obligatory and go through all of the stress involved. Sorry, not me.
Another thing, if you are not getting any response from a casino rep, please let me know. Sometimes they are off during the weekend, or caught up with something else. You started this thread yesterday (Sunday), before accusing a casino rep of ignoring you, please give them adequate space to do so
I don't know why some of you are ragging so bad on iNetbet. They are one of the few RTG casinos that process payments seven days a week within 24 hours - and they have no payout limits.
They have a rating of 8.9 here:
https://www.casinomeister.us/
So they don't have live chat support. I feel that "no payout limits" trump that. But that's only my opinion.
- Joined
- Aug 24, 2010
- Location
- Your Happy Place
Just a definition to what "Troppo" means for non-Australians such as myself:
Troppo - (Australia, slang, with "go") Crazy, mad, strangely behaving; especially as attributed to hot weather.
Just a definition to what "Troppo" means for non-Australians such as myself:
Troppo - (Australia, slang, with "go") Crazy, mad, strangely behaving; especially as attributed to hot weather.
Thanks for that I was just going to google it
- Joined
- Jun 5, 2006
- Location
- Edmonton Canada
I'm not positive that's the case anymore - I've had a couple of weekend withdrawals sit til Monday and although the rep told me that it was a one-off on the first one, someone else had mentioned also waiting for a withdrawal. Maybe it would be good to clarify that with the rep.
Actually I'm just thinking that both of my withdrawals were from a bonus freebie and maybe they had to wait til someone was in to make sure that the bonus terms were followed before paying out....?
Nifty29
Dormant account
- Joined
- Jun 20, 2001
If you think they should remain accredited, what's the point of a review of their accreditation status?
You may not have said the exact word, but it is very clear what you were getting at I.e. that inb are predatory in regards to bonuses and should not be accredited. I'm not sure how else we are supposed to read your posts...??
It comes down to something very simple. If you're going to take a bonus, then ensure you are across the applicable terms and adhere to them. Whether or not the terms are "predatory" (which I find difficult to accept given bonuses are the player's choice) is irrelevant.....the time to decide that there are terms you don't like is BEFORE you take the bonus....not afterwards when you have your withdrawal denied.
IMO players who lose winnings due to "predatory" bonus terms have only themselves to blame. The only time I accept that it is the casinos fault is when they make them up afterwards and/or apply them retrospectively. Players CHOOSE to take bonuses, and part of making a responsible choice is reading and understanding any terms that apply. I do not believe, and I've always held this view, that operators should be liable for a players lack of personal responsibility.
I tried to be nice mark as I always felt you were a good guy, but its interesting how the real person comes out when things don't go their way.
I also notice that you did email support. If you had been patient and waited for a response, you may not be $300 out of pocket. No, inb don't have instant support, but you've been playing there for ages and you know this, so panning them now for not having it is disingenuous IMO. I would have thought that if your subsequent or current winnings were in peril....which they were....you would have ceased playing until a resolution was reached. Instead, you took an extra gamble and played on, which was your choice again.
Inetbet should not be held accountable for what was a string of poor choices by the player.
Slotster!
I predict a riot.
- Joined
- Oct 17, 2004
- Location
- Location, Location!
This is a great point.
I do take bonuses, but only with software providers/casinos I know are absolutely solid and/or approachable and fair. The number of casinos I play at I can now count on one hand. Plus, I'm not one of those players that is keeping an eye on my wagering requirements. Invariably if I'm logging out of the casino it's because I've blasted through the WR hours ago or I'm skint.
It's not a great method I grant you, but I've never had a withdrawal refused due to terms and conditions in over a decade online.
Regardless of the solidness/reputability of the casino operator - I steer well clear of RTG completely nowadays, which is a shame -- because the slots there are ace. It just seems like too much hassle.
- Joined
- Jul 11, 2008
- Location
- On the Beach
Okay guys - let's take a few deep breaths and a couple of "OOooooooohhhhhhmmmmmmm"s.
I don't know why some of you are ragging so bad on iNetbet. They are one of the few RTG casinos that process payments seven days a week within 24 hours - and they have no payout limits.
They have a rating of 8.9 here:
https://www.casinomeister.us/
So they don't have live chat support. I feel that "no payout limits" trump that. But that's only my opinion.
Meister, YOU assign the ratings and I dont know where you get your facts. I notice each time there are baragges of negative comments on INETBET you raise their ratings.
Don't get me wrong..they are a honest casino but no pay 24 hours as you are stating sometimes it takes 3 weeks to pay. I can prove it 2 times over. I had an issu with INET but its their problem that I dont' play there anymore
I didn't make an issue with themby posting my tirade here but to be honest your praise of INET cannot be correct considering the several issues always being raised with them. Guess after this thread is done they will be a 9.1 rating. I hope my honest disagreement with you wont get me banned from this forum
Nifty29
Dormant account
- Joined
- Jun 20, 2001
Excluding the current issue where the player broke the bonus terms (and hence the casino is not at fault), perhaps you could list the (several) issues that you believe warrant a downgrade in rating?
I would be genuinely interested, as just about all the issues that arise in the forums involve a player not reading and/or not abiding by bonus terms, or not being able to get instant customer service.
P.S. The only way it would take 3 weeks to pay is if you are in the USA and there was delays in the bankwire process or check delivery. Perhaps you could in fact provide the evidence of this so Inetbet can clarify. I know that Inb are one of the few places that will pay out large wins within 24 hours in full e.g. someone hit a RJ of about 20k a year or so ago and was paid in full to Neteller within hours. As Bryan said,...I'll take that over live chat any day. To compare, it would take 5 weeks at club world.
I´m always paid within 24 h to my neteller account. Are you having trouble that might have been outside iNetBet's responsibility?
