I need help with videoslots

Thatone

Newbie member
Joined
Jan 24, 2022
Location
danmark
Sorry for my bad english

So it all started with me playing on Videoslots and won like 200 and withdraw that money, Everything was going fine, 2 hours later i tried to login to my account and what i got was a pop up where it says ‘’Your account has been disabled for a reason. Please contact customer service contact support, for more information’’ So i did that 25 days ago and all i got was infor about my account is going through a security check, Now it's been 25 days without a word from them and when i try to ask when my account is going to be open they keep saying you have to wait, I know for a fact that i did not break a rule and when i tried to push a bit about what i said, They just said that i am not the only one who is waiting, And that shit got me mad, So you telling me that it's not only me who is waiting 25+ days the is more accounts who is waiting 25+ days, So today i asked about my money on they site and asked them to just withdraw the money from my account because i am not gonna play on video slots anymore, And all i got was you have to wait for you account to be open before you can withdraw that money. I need help with this and i don’t know what to do now
 
Award winning Videoslots is reviewed by Casinomeister

Team.Videoslots

Award Winning Casino rep
Joined
Jul 23, 2018
Location
Malta
Hi @Thatone - thank you for your message.

I am so sorry to hear about your issue on our site. Sometimes when an account triggers a security check it does take some time to review, but of course we always want to be as fast as possible. Could you please email us on [email protected], and we can have a closer look?

Thank you in advance.

Kind regards,
Team Videoslots
 

Users who are viewing this thread

Top