I like scratching...

D'oh! Why did you tell them??? :axeman:

When they first started imposing this rule I contacted CS and said, 'do you really want me to make a 50 deposit 31 times in a month, and several withdrawals too? - doesn't that cost you in fees?'
I bet there are more people who won't withdraw just play and lose all the money they deposit.
 
D'oh! Why did you tell them??? :axeman:

When they first started imposing this rule I contacted CS and said, 'do you really want me to make a 50 deposit 31 times in a month, and several withdrawals too? - doesn't that cost you in fees?'
To which they replied 'Yes' (to the first part)
This is fricking stupid beyond belief! :eek:

But I went ahead & tried the sportsbook thing anyway, and it worked for me :thumbsup:

Guess that's the end of that then - mind you, those crackers have been total shite! I think I've had 2 x 5 and 4-5 free entries into a draw to win a Caribbean holiday.
Total bollocks compared to last month.
Baaaa humbug!
;)


I was rather forced into telling them, as for just this one day they refused the cracker, but I got one again today, and, you've guessed it, this was play before I found out that they didn't count transfers. They have this rule, but it is not CLEARLY stated in the terms, it makes no mention of how the deposit is to be made to consider it one, other sportsbooks often have a clause of the form "a transfer from <poker, bingo, sports, etc> is not considered as a deposit into the <casino, poker room, etc> for the purposes of this promotion".

It certainly IS "crackers", as it makes no difference whatsoever to "playthrough" whether I use the 50 from the sportsbook, or withdraw the 50 back to my Neteller from the sportsbook and deposit 50 straight into the casino the following day. The ONLY way this could make sense would be if you were supposed to LOSE each day's 50 by playing till it's gone to show "spirit" as in "in the spirit of the promotion".

This might explain why some of the other posters have not received crackers they had thought due, it seems the system's compliance with this rule is rather hit & miss, and more miss than hit, it seems.
Despite this, they STILL sent me a cracker today, so I am wondering if Saturday is some kind of "audit day" where they check in depth for transfers rather than deposits, hence no Sunday cracker each week, but let it pass for the other 6 days.
As KK said though, these crackers are pretty "crap" compared with all the hype posted about their scratchcards.
It has cost me some 400+ net to play these crackers and scratchcards, so I am certainly NOT making a profit from it, but am playing in the "spirit" that I might find one of the big but rare worthwhile prizes other than the 5 chips, 10 chips, and free entry to the draw. I HAVE at least won a "Hotel Chocolat" cracker, which I will tease my youngest niece with over Christmas dinner:D


EDIT - WHY is is ALWAYS so sodding difficult to connect to Ladbrokes casino - even at nearly MIDNIGHT:mad::mad:

(Yes, I know it's MG, and this is very common, but it usually happens during peak times in the morning - at ladbrokes, it's damn near all the time)
 
I sent them 2 mails on different issues 12 hours ago and they replied quickly stating that their technical team will look into my queries. I am baffled. Sometimes they take days to respond , sometimes they dont respond at all and all of a sudden they answer you right away. These differing levels of customer service does not bode well for a casino of its stature.

Next time around when they have a promotion, just dispense of the deposit $50 rule. They just want the players to wager at least $50 so why make it so complicated?
 
I sent them 2 mails on different issues 12 hours ago and they replied quickly stating that their technical team will look into my queries. I am baffled. Sometimes they take days to respond , sometimes they dont respond at all and all of a sudden they answer you right away. These differing levels of customer service does not bode well for a casino of its stature.

Next time around when they have a promotion, just dispense of the deposit $50 rule. They just want the players to wager at least $50 so why make it so complicated?

Perhaps the complication is to freeze out players of limited means from getting a card/cracker every day. If they are using a card to play, and only have a small bankroll, it will take 4 to 5 days for the 50 to become available for redeposit directly into the casino, whereas with a transfer they can keep going while they still have a balance of 50 or more after meeting the daily requirement.
For players of my calibre, it makes no difference as I have enough to freshly deposit many 50's while I wait for a withdrawal. For the biggest players, they would not even bother wasting their time for endless 5 and 10 free chips, they would want ALL their wagering to count towards building a bigger prize, and would prefer promotions where an "entry" or "point" was earned for each set amount wagered, so if they wagered 10,000 in one session, they get 200 entries, points, or even crackers (but they would take forever to play out).

They have at least forwarded my comments to the promotions team, as to how "crackers" this rule is because it causes uneccessary banking activity, and therefore fees for them. They cannot require players to lose the daily 50, even if that is what they would like, as they would be in serious trouble for promoting irresponsible gambling.
 
Well would you believe it?
I didn't realise I was still owed a cracker and hadn't even checked my e-mails for several days, but just found this was in my in box since Saturday...

Ho ho ho - Happy Christmas! :cool:

Who did you bribe;)

3x100 chips last month and an iPod this.

Yesterday, I deposited into the casino from Neteller after getting the slapped wrist, and hey presto.....

NO CRACKER:confused::confused:

Do they really know what they are doing there?

Given that KK got the iPod, does it even matter?

Bah Humbug to Ladbrokes, and a merry Christmas to the rest.
 
The term "rigged" has taken on a new meaning and KK is definitely the culprit.:D:D

I got $5 and free spins(which I still dont see in the casino) from my 2 crackers. Boo and Hiss KK.
 
Sorry Chuchu - it's not my fault if I'm lucky & Ladbrokes are crackers!

Speaking of which - look what came in the post from them yesterday! :D

Old Attachment (Invalid)

I didn't win this by playing - it came from the promotions team.
I don't know why, I didn't even know it was coming. Maybe it's because I love them so much & promote them as a top casino on my website! :rolleyes:

Also, my iPod arrived today!
I've really never taken much interest in these before - Jeeeze they're small! :eek2:


Happy Crimbo everyone!

:cheers:
 

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