Hello everybody I received an email from a casino named CryptoThrills. I have never heard anything about them and I was curious to see what they were all about. After reading through the T and Cs I was somewhat appalled and decided to have a chat with their LiveChat and the following is the conversation we exchanged.
Please wait for an operator to respond.
You are now chatting to "Madeline"
Madeline:
Shoot to the stars on the Cryptonic Superstars Leaderboard and fight for a share of a starry 800 mBTC prize and 750 Free Spins from 19 - 24 Nov.
Madeline:
Hi there
Player:
hello, I was considering making an account and becoming a customer with you guys but I had a few questions
Player:
Hi Madeline
Player:
Happy Thanksgiving!
Madeline:
Sure go ahead
Player:
So I was reading through the T and Cs and I was a little confused by some of the clauses.
Madeline:
Happy Thanks Giving
Player:
So if I make a deposit and don't claim any sort of bonus or match and I win can I make a withdrawal?
Madeline:
correct
Player:
Because it seems that no matter what a 10x play through is required to make a cash out
Player:
and one of the clauses said only wagers made from the bonus will count towards the wagering requirements
Madeline:
that is not a playthrough that is how many times you need to wager your deposit
Player:
oh I see
Player:
so if was to make 100 dollar deposit I would have to wager 1000 dollars then I could cash out how much?
Madeline:
playthrroug is 60X on a bonus or spins
Madeline:
all the winning you have made
Player:
yes I don't plan on ever claiming a bonus the t and cs and that are way too boggling for me to follow correctly lol
Player:
ok so no max cash out on straight deposits correct?
Player:
I also read that your games are provably fair, I was wondering how I might see this and where to look?
Player:
And also who do you guys hold your license through? Is it Cauraco?
Player:
Are you still with me Madeline?
Madeline:
sorry about that
Player:
its ok
Madeline:
no max cash out on a straight deposit correct
Player:
ok cool, how about where to look for the provable fairness?
Player:
And license?
Madeline:
all our games are provable there is nowhere you can read that
Player:
how are they provable if there is no way to prove it?
Player:
that seems curious
Madeline:
we use saucify gaming you can read their reviews
Madeline:
i am not sure who holds our license i am still learning
Player:
oh lol I see. maybe you can ask your supervisor?
Player:
Is there anybody you can ask abut the license? I am just trying to decide if I should make an account or not and I have been an avid online gamble since the very beginning and have learned the hard way that I have to give any new casino I join a fair amount of scrutiny to protect myself as the industry is inherently plagued with less than satisfactory business tactics....especially for us Americans...I just want to cover all my bases before I start spending money with you guys and make sure it is a fair deal for me.
Madeline:
we use saucify gaming you can read their reviews
Madeline:
unfortunately there isnt anyone I can ask at the moment
Player:
oh ok well thank you so much for your time and your help and happy holidays!
Madeline:
Happy Holidays
So yeah as you can see you may want to take extra consideration before making a deposit with theses guys. Obviously you can make that decision for yourself I just wanted to do what I could to keep my fellow gambling people well informed so they can make wise decisions when it comes to wagering their hard earned money. Thank you guys!!
one love
mr witenoise
Please wait for an operator to respond.
You are now chatting to "Madeline"
Madeline:
Shoot to the stars on the Cryptonic Superstars Leaderboard and fight for a share of a starry 800 mBTC prize and 750 Free Spins from 19 - 24 Nov.
Madeline:
Hi there
Player:
hello, I was considering making an account and becoming a customer with you guys but I had a few questions
Player:
Hi Madeline
Player:
Happy Thanksgiving!
Madeline:
Sure go ahead
Player:
So I was reading through the T and Cs and I was a little confused by some of the clauses.
Madeline:
Happy Thanks Giving
Player:
So if I make a deposit and don't claim any sort of bonus or match and I win can I make a withdrawal?
Madeline:
correct
Player:
Because it seems that no matter what a 10x play through is required to make a cash out
Player:
and one of the clauses said only wagers made from the bonus will count towards the wagering requirements
Madeline:
that is not a playthrough that is how many times you need to wager your deposit
Player:
oh I see
Player:
so if was to make 100 dollar deposit I would have to wager 1000 dollars then I could cash out how much?
Madeline:
playthrroug is 60X on a bonus or spins
Madeline:
all the winning you have made
Player:
yes I don't plan on ever claiming a bonus the t and cs and that are way too boggling for me to follow correctly lol
Player:
ok so no max cash out on straight deposits correct?
Player:
I also read that your games are provably fair, I was wondering how I might see this and where to look?
Player:
And also who do you guys hold your license through? Is it Cauraco?
Player:
Are you still with me Madeline?
Madeline:
sorry about that
Player:
its ok
Madeline:
no max cash out on a straight deposit correct
Player:
ok cool, how about where to look for the provable fairness?
Player:
And license?
Madeline:
all our games are provable there is nowhere you can read that
Player:
how are they provable if there is no way to prove it?
Player:
that seems curious
Madeline:
we use saucify gaming you can read their reviews
Madeline:
i am not sure who holds our license i am still learning
Player:
oh lol I see. maybe you can ask your supervisor?
Player:
Is there anybody you can ask abut the license? I am just trying to decide if I should make an account or not and I have been an avid online gamble since the very beginning and have learned the hard way that I have to give any new casino I join a fair amount of scrutiny to protect myself as the industry is inherently plagued with less than satisfactory business tactics....especially for us Americans...I just want to cover all my bases before I start spending money with you guys and make sure it is a fair deal for me.
Madeline:
we use saucify gaming you can read their reviews
Madeline:
unfortunately there isnt anyone I can ask at the moment
Player:
oh ok well thank you so much for your time and your help and happy holidays!
Madeline:
Happy Holidays
So yeah as you can see you may want to take extra consideration before making a deposit with theses guys. Obviously you can make that decision for yourself I just wanted to do what I could to keep my fellow gambling people well informed so they can make wise decisions when it comes to wagering their hard earned money. Thank you guys!!
one love
mr witenoise
