footdr
Banned User: PITA violations of the Forum Rules
- Joined
- Jan 13, 2006
- Location
- cyberspace
The email below is representative of the ridiculous responses I recieve when following up on my withdrawal
Another casino said my check was MAILED out on 5/14. Based on my experience NO check takes longer than 5 days to reach me here in Texas.
So I tried to tell them that either the date it was mailed was incorrect or it is lost because it is now 5/25 and I have not received it.
What the heck!!!!!! Maybe by pony express!!!!!!!
Fact is I don't think they have a clue what is going on once they turn over funds to these 3rd Party processors. They clearly have no understanding of the U.S. Postal System and are not willing to follow-up on withdrawals with their processor until the 21 days has past.
Bad business practice is not "Due to the recent U.S. Legislation"
I have reviewed the account and can confirm that according to our Treasury Company the check was sent out on 17 May 2007. Please however note that regular mail checks can take up to 21 days to be delivered excluding weekends as the post office does not operate of the weekend.
Thank you for Playing at the Fortune Lounge Casinos, the Better Place to Play.
Another casino said my check was MAILED out on 5/14. Based on my experience NO check takes longer than 5 days to reach me here in Texas.
So I tried to tell them that either the date it was mailed was incorrect or it is lost because it is now 5/25 and I have not received it.
Their response was due to U.S. Legislation is can take up to 21 days, blah blah blah. to reach me once it is mailed.
What the heck!!!!!! Maybe by pony express!!!!!!!
Fact is I don't think they have a clue what is going on once they turn over funds to these 3rd Party processors. They clearly have no understanding of the U.S. Postal System and are not willing to follow-up on withdrawals with their processor until the 21 days has past.
Bad business practice is not "Due to the recent U.S. Legislation"