hey boys and girls=)
Ive recently experiensed a huge "miss" in the freespinnround
at casinoeuro.com.
The freespinn round starts with a clock that spinns around and lands on a number between 1-12.
this particular time i was betting 10eur and won 10 freespinns.
After the clock, a rabbit jumps on to the screen an handles out
WILD symbols. and this time i recived 4 in a row in the middle so
there is a lot of paying lines that covers it.
The freespinn round starts and i directly see that it dosen pay all the lines.
(obvius when you get the higest winning combination 2 times in a row. 1 worth around 1500eur.
I have all the chat sessions where tey can see that there is a big problem and ect, aslo have screenshots from the game.
Everybody at the support is extremly helpful and understanding of the problem that they see? until they reach their final wirdict witch came from their technical department.
Nothing has gone wrong and my screenshots are false. the send my a copy of a totaly different game and says that this is the right one.
All documentations chatsessions screenshots i have.
How can i get help with this??
Chris
Ive recently experiensed a huge "miss" in the freespinnround
at casinoeuro.com.
The freespinn round starts with a clock that spinns around and lands on a number between 1-12.
this particular time i was betting 10eur and won 10 freespinns.
After the clock, a rabbit jumps on to the screen an handles out
WILD symbols. and this time i recived 4 in a row in the middle so
there is a lot of paying lines that covers it.
The freespinn round starts and i directly see that it dosen pay all the lines.
(obvius when you get the higest winning combination 2 times in a row. 1 worth around 1500eur.
I have all the chat sessions where tey can see that there is a big problem and ect, aslo have screenshots from the game.
Everybody at the support is extremly helpful and understanding of the problem that they see? until they reach their final wirdict witch came from their technical department.
Nothing has gone wrong and my screenshots are false. the send my a copy of a totaly different game and says that this is the right one.
All documentations chatsessions screenshots i have.
How can i get help with this??
Chris