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How unwanted promos *should* be stopped

Discussion in 'Online Casinos' started by chayton, Aug 24, 2012.

    Aug 24, 2012
  1. chayton

    chayton aka LooHoo CAG PABnonaccred webmeister

    Occupation:
    Freelance Designer
    Location:
    Edmonton Canada
    The phone rang and I heard, "You've received a message from a Fido customer, to hear it press 1" so I press one, and it's an automated promotional deposit offer from Casino Splendido. I hang up, the phone rings again, "You've received a blah blah..." and it's the same message. I bounce over to Casino Splendidos web site, hit the live chat button....
    --------------------------------------------------------------------------------
    You are now chatting with Carmen
    --------------------------------------------------------------------------------

    Carmen: Hi, how may we be of assistance?
    Me: Hi, I just received 2 automated phone calls about deposit bonuses
    Me: I don't want to receive those calls
    Carmen: Certainly, please may I have the number they are going to?
    Me: yes it's ***-***-****
    Me: this is the first time I've gotten them
    Me: hopefully the last
    Me: lol
    Carmen: Please allow me a moment to stop them for you.
    Me: thank you
    Carmen: The automated calls have now been stopped is there anything else I may assist you with?
    Me: that's everything, thanks very much
    Carmen: It's a pleasure have a great day further.
    Me: you too, thanks again
    Me: bye!
    Carmen: Good Bye

    :thumbsup: The whole thing took about one minute.

    Side note, those automated messages with the woman's voice who sounds like she's drowning are just creepy. :eek2:
     
    2 people like this.

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