How to contact MGA

Guntis

Senior Member
Joined
Dec 29, 2017
Location
United kingdom
Go to LinkedIn and search for "Malta Gaming Authority", then you'll be presented with a list of "People" who actually work there.
 

L&L-Jan

Accredited Casino Representative
Joined
Jun 15, 2013
Location
Malta

choco

Newbie member
Joined
Jan 1, 2023
Location
Joensuu
I allready Have active complain in MGA and in some ADR and Thats The problem... No body answers? And i need real legal advice in this case. I have play tens and tens casinos maybe hundreds and over 15 year experice and this is first Time that casino really just stole My founds. There Is some shady terms but Even those terms Isnt effect My money. Pure fraud.
 

choco

Newbie member
Joined
Jan 1, 2023
Location
Joensuu
Why mga dont help player enymore? And why they let this kind of rogue casinos keep their license
 

L&L-Jan

Accredited Casino Representative
Joined
Jun 15, 2013
Location
Malta
They will, but not at the moment. What happened and what did you do according to the casinos terms in regards to starting the complaint procedure?
 

choco

Newbie member
Joined
Jan 1, 2023
Location
Joensuu
I made casinos own complain but this casino Is not cooperative. They Have very unprofessional behavior. After that i supmit madre ADR complain and try to reach mga too bc this anmount what they steal Is tens of grands. And there Is no enykind of bonuses inwolve or eny others terms violated
 

Avernite

Newbie member
PABnononaccred
Joined
Mar 4, 2018
Location
New Zealand
There used to be a complaints process through the MGA. I found them about as helpful and pleasant as using a cactus as toilet paper.
 

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