binshakindown
Dormant Account
- Joined
- May 24, 2008
- Location
- CO
I deposited and played on superslots. After redeeming my $2 bonus from the VIP software, I noted that my $2 wasn't on it. For kicks, I logged into silverdollar, and there it was. chat representative was helpful in showing me the errors of my way.
All operators are currently assisting others. The estimated wait time is 0 minute(s). Thank you for your patience.
You are now chatting with 'Jurgen'
Your Issue ID for this chat is "funnystuff"
Jurgen: Welcome to Casino Support. How may I assist you today?
d: d is my account number. Why did my vip point redeem to silverdollar when I redeemed through superslot. I don't want to play at silver dollar anymore
Jurgen: You might have not selected the correct account.
d: i logged in to superslots, clicked on redeem my points and then i redeemed.
Jurgen: Yes but there is a dropdown menu from which you can select the account number.
Jurgen: You might have not selected the correct account number there.
d: So how do I know if I have a vip account on superslots.
d: I was never given the oportunity to sign up
Jurgen: When you are on the confirmation page to redeem the points, click on the list to select in which account to redeem the points.
d: yet deposited approx 75 bucks
d: okay. It shouldn't be this way, but can you remove my bonus from silverdollar and put on superslots?
Jurgen: Unfortunately we are not able to do that.
d: who can do that for me?
Jurgen: It is not possible, we do not have the option to transfer between casinos,.
Jurgen: Each casino e handled separately.
d: Well I think someone needs to fix this problem. I have never heard of such a thing. That is, I log into a casino, use, their "redeem" button on their casino and the VIP software defaults to deposit on an other casino. This is the most laughable thing I have seen in a while. This is good stuff. Thanks for your time. I know it is not your faulty.
I just think the way the redeem feature works is lame, well about 25% of the feature is lame. The other 75% is cool.
All operators are currently assisting others. The estimated wait time is 0 minute(s). Thank you for your patience.
You are now chatting with 'Jurgen'
Your Issue ID for this chat is "funnystuff"
Jurgen: Welcome to Casino Support. How may I assist you today?
d: d is my account number. Why did my vip point redeem to silverdollar when I redeemed through superslot. I don't want to play at silver dollar anymore
Jurgen: You might have not selected the correct account.
d: i logged in to superslots, clicked on redeem my points and then i redeemed.
Jurgen: Yes but there is a dropdown menu from which you can select the account number.
Jurgen: You might have not selected the correct account number there.
d: So how do I know if I have a vip account on superslots.
d: I was never given the oportunity to sign up
Jurgen: When you are on the confirmation page to redeem the points, click on the list to select in which account to redeem the points.
d: yet deposited approx 75 bucks
d: okay. It shouldn't be this way, but can you remove my bonus from silverdollar and put on superslots?
Jurgen: Unfortunately we are not able to do that.
d: who can do that for me?
Jurgen: It is not possible, we do not have the option to transfer between casinos,.
Jurgen: Each casino e handled separately.
d: Well I think someone needs to fix this problem. I have never heard of such a thing. That is, I log into a casino, use, their "redeem" button on their casino and the VIP software defaults to deposit on an other casino. This is the most laughable thing I have seen in a while. This is good stuff. Thanks for your time. I know it is not your faulty.
I just think the way the redeem feature works is lame, well about 25% of the feature is lame. The other 75% is cool.
