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How Long To Wait for Bellerock Payout?

Discussion in 'Online Casinos' started by banana, Sep 11, 2006.

    Sep 11, 2006
  1. banana

    banana Dormant account

    Occupation:
    private
    Location:
    uk
    I recently joined Riverbelle and then Gaming Club (checking first with GC CS that it was OK to be a member of both.)

    I deposited with debit card, but there was no option for withdrawing by card so I chose Moneybookers, which I set up specifically - so a new MB account.

    I requested these withdrawals from RiverB and GC on 5th Sept (my first withdrawals from both) and they are still "work in progress" status at both casinos.

    Is this delay normal for Bellerock casinos?
    After the first withdrawal, are subsequent withdrawals processed faster?
    Anything I can do to speed it along? (e.g send in ID docs)
     
  2. Sep 11, 2006
  3. RobWin

    RobWin closed account

    Occupation:
    Who knows?
    Location:
    A Vault!

    If I were you banana I would go ahead and send my ID docs and ask them if they needed anything else since it is your first cashout there, cashouts should be faster after your first, they are a safe group......:cool:
     
    1 person likes this.
  4. Sep 11, 2006
  5. venetian

    venetian Dormant account

    Occupation:
    Corp Director for a College
    Location:
    Oklahoma
    Mine just took 6 days!!! I was calling them every day! CS was very helpful....but 6 days was wayyyyy tooo long!
     
    1 person likes this.
  6. Sep 11, 2006
  7. retlaw

    retlaw Meister Member

    Occupation:
    Retired
    Location:
    Earth
    I am waiting already more than a week for a withdrawal from Gaming Club.
    I made the withdrawal through Neteller.

    There answer to my mail :

    Kindly note when you first request a withdrawal, it will remain in a Reverse Withdrawal state for the initial 24 hours.

    This is so that should you wish to reverse some or all of your withdrawal during this time, you may do so with no charges.

    Once this initial 24 hour pending period has expired, your withdrawal will be processed and will reflect in your NETeller account within 48 hours.


    According to this answer I should already have received my money,but still "work in progress":mad:
     
    1 person likes this.
  8. Sep 11, 2006
  9. Simmo!

    Simmo! Moderator Staff Member

    Occupation:
    Web Dev.
    Location:
    England
    I think what happens here is this: firstly it sits in the 24 hr pending queue. Then when it comes out, a "first time" cashout is flagged. This then gets channeled through to accounts who eventually ask you for ID. They would also have to do one or two standard fraud-checks aswell, especially if you used a bonus.

    This has happened to me at Casino Kingdom once and you wish if they wanted ID they would just ask for it straight away. Nothing more frustrating...you wait 5 days thinking "well, where is it?", then you get an email asking you for ID, then you wait another 3 days for the money. While I played at Casino Kingdom again after that, it was during that wait that I found 3***d so for me it turned out well :)

    You have to accept that checks need to be done etc etc, but like any business, you have to communicate effectively. Come on BR - you can do it :)

    The Belle Rock banking system is very good but the "card" thing is frustrating. I told a mate recently who was looking for a new casino and poker room to d/l River Belle. He did and phoned me up a week later saying he couldn't withdraw back to his card...how does he get the money? He got really pissed off with me so I sent him 3***d's way aswell and he phoned back to say it's "proper sorted"...lol.

    I wish they'd make these things much clearer.

    Simmo!
     
    Last edited: Sep 11, 2006
    1 person likes this.
  10. Sep 11, 2006
  11. AussieDave

    AussieDave Dodgy whacko backstabber

    Occupation:
    Gaming SEO Specialist & Casino Webmaster
    Location:
    Australia
    Why they don't place on the cash out (withdrawl) screen extra information required for first time player cash-outs is beyond me :eek:
     
    1 person likes this.
  12. Sep 11, 2006
  13. banana

    banana Dormant account

    Occupation:
    private
    Location:
    uk
    Hi, thank you for all the replies.

    Simmo! what is the 3***d you refer to? ... intriguing...
     
  14. Sep 11, 2006
  15. Simmo!

    Simmo! Moderator Staff Member

    Occupation:
    Web Dev.
    Location:
    England
    Its a casino starting with a "3" and ending in a "d" but I didn't want to derail the thread ;)
     
  16. Sep 12, 2006
  17. banana

    banana Dormant account

    Occupation:
    private
    Location:
    uk
    Oh, I already joined that one, but then they never sent me any monthly reload bonuses so I quit.
    As you have to wager something like 5000 at for a bonus of 50 (100x wagering) I was not too gutted.
    I know some people like it though. Perhaps I missed something.
     
  18. Sep 12, 2006
  19. Simmo!

    Simmo! Moderator Staff Member

    Occupation:
    Web Dev.
    Location:
    England
    Nah its probably far from the best for bonus players - just good service, fast payouts :)
     
  20. Sep 12, 2006
  21. silkprint

    silkprint Dormant account

    Occupation:
    Yup ...I work
    Location:
    Mass
    I have always had to wait 4 to 5 day min. with Lucky Nugget . Congrats on the win .:thumbsup:
     
    1 person likes this.
  22. Sep 17, 2006
  23. happygobrokey

    happygobrokey Dormant account

    Occupation:
    student of life
    Location:
    canada
    more like SUCKY NUGGET
     
  24. Sep 17, 2006
  25. retlaw

    retlaw Meister Member

    Occupation:
    Retired
    Location:
    Earth
    I made my withdrawal at Gaming Club on 3th September and have been paid on 13th September.
     
  26. Sep 17, 2006
  27. silkprint

    silkprint Dormant account

    Occupation:
    Yup ...I work
    Location:
    Mass
    I did email support in the past as to why the delay on cashouts to a web wallet but they never addressed the issue . I do like their casinos though BUT it does take way too long for a cashin to process.
     
  28. Sep 18, 2006
  29. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    That is even longer than most playtechs. For an MG casino, that sucks.
     
  30. Sep 18, 2006
  31. yameater

    yameater Meister Member

    Occupation:
    Chauffeur
    Location:
    USA, N.C.
    I cashed out at Gaming Club a couple weeks ago after just joining and it took about 3 days. No ID required or anything, but I only withdrew $130.00. Maybe they'll be faster next time for you. Good Luck.
     
  32. Sep 19, 2006
  33. ereasonere

    ereasonere Dormant account

    Occupation:
    hustlin and clockin a grip
    Location:
    The Ghetto
    I have a current problem with them. They locked my account without letting me know and are not honoring a cashout. Check the complaint forum for details.
     
  34. Sep 20, 2006
  35. happygobrokey

    happygobrokey Dormant account

    Occupation:
    student of life
    Location:
    canada
    i retract this. lucky nugget finally paid me after two weeks. i admit i only played 5% or the wr and forfeited the bonus after running up a good win, but that's totally cool on mg right? anyway, i never got asked for id from any of the br group, even when i played them all in succession. good show all around, and i think i heard a line on monthlies from one of these sites, river maybe?

    and when i said it i meant no disrespect it just came in my head like napoleon dynamite talks! i laughed and couldn't resist writing it.
     
  36. Sep 17, 2007
  37. NOGOLD

    NOGOLD Dormant account

    Occupation:
    Accountant
    Location:
    US
    Bounced check

    I just had a check for $3250 returned from Lucky Nugget (same owner as Riverbelle, Gaming Club, and Jackpot City). I am one of their VIP players and this is how they treat me.:mad::mad:
     
  38. Sep 18, 2007
  39. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Please keep the complaints in the complaint's section. You are bumping up a year old thread. Thank you.
     

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