How does inetbet handle max withdrawal on fre chip

[tooodoggs]

Per the terms on the website. I ALWAYS read them before I take a bonus.

Any free money given, that does not require a deposit, e.g. a Non-Deposit Coupon, loyalty bonus, comps, VIP bonus, vanity card, manager deposit, competition/tournament prizes, compensation bonus, inconvenience bonus, birthday bonus etc. (unless otherwise stated) will have a maximum cash out of 10x the bonus given e.g. $50 given max cash out = $500. Excess winnings will be removed. Monies must be turned over at least 15x (unless otherwise stated) before any cash out can be made.(amended June 2004)
Old / Expired Link

Never heard of that. I think you have to wager it 10x but no max cashout.

 

[tooodoggs]

If this does not include comps then I am wrong. I never play mine because of the rule. If there is not a max cashout I will play them. Does anybody know for sure?

Never heard of that. I think you have to wager it 10x but no max cashout.

 

[Tirilej]

If this does not include comps then I am wrong. I never play mine because of the rule. If there is not a max cashout I will play them. Does anybody know for sure?

I have cashed out from comppoints before, and was told that there was no max cashout, but wagering on it.
You better ask them yourself if you still don't believe me

 

[mattsgame]

Per the terms on the website. I ALWAYS read them before I take a bonus.

Any free money given, that does not require a deposit, e.g. a Non-Deposit Coupon, loyalty bonus, comps, VIP bonus, vanity card, manager deposit, competition/tournament prizes, compensation bonus, inconvenience bonus, birthday bonus etc. (unless otherwise stated) will have a maximum cash out of 10x the bonus given e.g. $50 given max cash out = $500. Excess winnings will be removed. Monies must be turned over at least 15x (unless otherwise stated) before any cash out can be made.(amended June 2004)
Old / Expired Link

I think the sort of comps Inet are referring to in those t&c are comps given to people for a bad run etc. So say you lost $300 and asked Inet what your rtp was and they threw you a free chip (comp) because it was bad then the max rule would apply to that.

Think I made sense

 

[chayton]

I think the sort of comps Inet are referring to in those t&c are comps given to people for a bad run etc. So say you lost $300 and asked Inet what your rtp was and they threw you a free chip (comp) because it was bad then the max rule would apply to that.

Think I made sense

yes that's right - there's no max cashout on comp points that you've earned but there is a WR. I wish iNet would change the term 'comp points' to something else (loyalty points?) because a lot of people get confused because of that term. Although the good thing is that the more loyalty points you accrue, the better your point to cash ratio is. So if you haven't cashed them in, you might actually get more $

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if you look under the redemption claim thingie there's a table that shows you what the conversion is. Personally I can't get them much above $5

 

[lettingyouknow]

Not worth it

Well after deposits of $1,775 my comp pts are 127 and I ONLY play slots. So my comp pts are worth $10.75. Funny thing is I am pretty sure my comp pts before I made tonight's deposits were already at 48 pts.

So yes $1,775 will get you $5 in comp pts, I know for a fact that I was at 48 before I made tonight's deposits. And 50 comp pts gets you $5.00.

Not sour grapes at all, but compared to other RTG's, I will steer clear of iNetBet from now on. It was rare to even get any freespins. Try asking them for a freechip like you get at the other RTG's, Club World, or Sloto.


iNetBet rarely gives you a freechip even after big deposits. They give out Managers bonuses, once a month, but even those are dismal. You have to deposit, $500 in a month to get a $25 managers bonus. IMHO

 

[DemonUK]

I'm pretty sure at the bottom of the page with the table it states in the t&c that there is a WR of 15x and max cashout of 10x.....or at least it used to.

 

[Tirilej]

Here is a link from an earlier thread that might will clear things up...again

https://www.casinomeister.com/forums/threads/inet-comps.39703/

 

[tooodoggs]

Thanks so much for letting me know that comp points do NOT have a max cashout!!! I guess i just read the terms and assumed....LOL you know what they say about assuming!!!

Here is a link from an earlier thread that might will clear things up...again

https://www.casinomeister.com/forums/threads/inet-comps.39703/

 

[Tirilej]

I do admit that they should change the word comps in the rules. If you and a lot of others are assuming that there is a max cashout they are not doing themselves a favour by keeping it like that.
So iNetBet...can you please change that so your customers know, then you don't have to dig up old threads to show us

 

[wobble33]

it would be even better if the casino rep could come on here and clear this up

 

[Tirilej]

it would be even better if the casino rep could come on here and clear this up

Why? If you read the link I posted it is the Rep that is clearing it up, but in another thread.

 

[chayton]

This is a question the rep has answered over and over since I've been a member here. I believe it was even me who asked it about 5 years ago...

https://www.casinomeister.com/forums/threads/inet-comps.39703/

https://www.casinomeister.com/forums/threads/cashout-at-inetbet.30778/

https://www.casinomeister.com/forums/threads/inet-comp-program.27619/

https://www.casinomeister.com/forums/threads/inet-comps-max-cashout.19306/

https://www.casinomeister.com/forums/threads/kick-in-the-b-lls.18373/

https://www.casinomeister.com/forum...kpot-win-and-not-been-able-to-claim-it.13950/

Anyhow that's back to 2006, I'm not going back any further!

EDIT: Sorry if I repeated your link Tirilej, I got confused.

 

[Tirilej]

Nothing to be sorry about. You did a great job digging and I didn't even do it myself. I got it sent in a pm
Since everyone doesn't believe what we are saying they should be convinced now

 

[sandman748]

Well now I'm starting to get annoyed. It's been two days since sending in the forms and no response back. Plus the last email they sent indicated they wanted me to make a deposit to "activate" my ecocard account. Well I can't make a deposit with a pending withdrawal. So another email to support, and another wait. Really took for granted the ability to call customer service.

 

[chayton]

Well now I'm starting to get annoyed. It's been two days since sending in the forms and no response back. Plus the last email they sent indicated they wanted me to make a deposit to "activate" my ecocard account. Well I can't make a deposit with a pending withdrawal. So another email to support, and another wait. Really took for granted the ability to call customer service.

Did you try contacting the rep here? I'll send them a PM to make them aware of your post just in case. It's kind of a catch-22 - can't cash out without a deposit, and can't deposit with a cashout. Can only withdraw $50 but you have to make a deposit first, but if you do are you still tied to the max cashout of the free chip? ...my brain hurts.

 

[Jasminebed]

I agree, contact the rep. Inetbet also has a Facebbook page, you could try asking there too, it's worked for some other people that have problems with contact.

I do think at every casino patrons that win on an initial ND bonus get special scrutiny.

I've been playing Inetbet a long time, and their communication failings are their only drawback IMO. After years of play, there's only been a couple of occassions for me personally.

 

[iNetBet Promos]

Hi All,
Thank you chayton for the PM.
sandman748 if you have an issue please contact our support team that is what they are there for. If you don't contact us then we cannot assist.nPlease send an email to support@inetbet.com or drop me a PM here and we can answer any queries you any have
Best Regards
iNetBet Promos

 

[sandman748]

Hi All,
Thank you chayton for the PM.
sandman748 if you have an issue please contact our support team that is what they are there for. If you don't contact us then we cannot assist.nPlease send an email to support@inetbet.com or drop me a PM here and we can answer any queries you any have
Best Regards
iNetBet Promos

I've just sent my fourth email to support@inetbet.com in the last five days. From my previous email

"I have had a pending withdrawal now for two or three days now. I have sent my verification forms twice. The system will not allow me to make a deposit until that withdrawal is processed and since it has a max cashout, I do not want to deposit until it has been processed. My username is XXXXX"

Your response

"We're having some trouble verifying your account. This is because the address on your account does not match your forms.
We're therefore waiting on some proof of address, such as a bank statement or utility bill, in order to complete your verification.
You also need to make a verifcation deposit via Ecocard as instructed please."

Do you guys not read our emails? First off, my address is clearly shown on the government issued ID I sent. And second, your support staff completely ignored my question regarding the deposit. I'm a patient person and understand that you have policies regarding security that need to be followed. What I don't appreciate is a response back ignoring my question, and a post from the rep essentially blaming me for the problem by not going through the proper channels (which I have). I have every intention of depositing and likely being a fairly profitable player for Inet, but will not deposit a dime until I know that I will be paid the few times I manage to win.

 

[Jasminebed]

It's absolutely standard to require a recent utility bill or bank statement in your name as well as your ID, even if it does include your address.

If you haven't sent one already, get it out now.

 

[bpb]

Common sense dictates that once the player's balance was auto-adjusted down to the max-cashout amount upon hitting the wagering requirement, that the max-cashout should no longer apply should the player continue to play.

But online casinos are pretty short on common sense. Nice to hear though that Slotocash apparently gets this one right.

 

[LHofsdal]

I've just sent my fourth email to support@inetbet.com in the last five days. From my previous email

"I have had a pending withdrawal now for two or three days now. I have sent my verification forms twice. The system will not allow me to make a deposit until that withdrawal is processed and since it has a max cashout, I do not want to deposit until it has been processed. My username is XXXXX"

Your response

"We're having some trouble verifying your account. This is because the address on your account does not match your forms.
We're therefore waiting on some proof of address, such as a bank statement or utility bill, in order to complete your verification.
You also need to make a verifcation deposit via Ecocard as instructed please."

Do you guys not read our emails? First off, my address is clearly shown on the government issued ID I sent. And second, your support staff completely ignored my question regarding the deposit. I'm a patient person and understand that you have policies regarding security that need to be followed. What I don't appreciate is a response back ignoring my question, and a post from the rep essentially blaming me for the problem by not going through the proper channels (which I have). I have every intention of depositing and likely being a fairly profitable player for Inet, but will not deposit a dime until I know that I will be paid the few times I manage to win.

Again, we see Inet state that they have not gotten anything about this previously, but proof was given they have. There really is a communication problem at the administrative office here.

This isn't the first time this has happened. Maybe Inet should have a system in place like another casino,(I can't remember which one) but when they reply to an e-mail it comes from "SupportSent@XXXX.casino.com. This way they can check to see if they did reply to an e-mail.

At this point, I think Inet should be open to any and all suggestions regarding their e-mail system, since they do not have a live support and will not get one.

Just a thought....

LH

 

[quber]

Inet just need to come up to date and have a proper communication system.

I don't know how many times I have read in these threads where the rep says 'just send an email to support and we'll sort it' when all the emails required have been sent already.

If they aren't going to do phones or live chat at least get a ticketing system that sends an automatic reply, so you at least know the email has been received, with a query number attached that you can quote in any ongoing communication.

They really are a pain in the **s to deal with.

Edit to add:

they could also teach their staff how to send polite emails, the ones that i have received are sometimes very abrupt and on the verge of being rude.