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How did BetRoyal get my phone number?!

Discussion in 'Sportsbook Complaints' started by SlotsWizard, Oct 7, 2006.

    Oct 7, 2006
  1. SlotsWizard

    SlotsWizard Dormant account webmeister

    Occupation:
    I currently work for the Wizard of Odds
    Location:
    North of Antarctica
    Tonight I received a call from 1-800-818-1000. It was only a couple seconds long before it was disconnected; it sounded like a bad connection.

    I googled the number and lo and behold, it's BetRoyal.

    I have never signed up at BetRoyal (I've read ALL about them here and at SBR). If someone shared my phone number with them, then obviously they shared my name and address too. That's bullshit. If there's one group I DON'T want to have my name and address, it's THIS ONE.

    Does anyone know which casinos these scumbags are in bed with?
     
  2. Oct 7, 2006
  3. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    Robot

    That sounds like a robot dialler. The main symtom of these is the disconnect after 2 seconds when you answer (due to the fact it cannot forward the connection to a sales agent).
    I am sure it is against casino T & C to use a Robot, so they seem to be breaching their own T & C:D :D

    It does not mean they necessarily have your number, these robots cycle through all possible number combinations till they get lucky, one way to tell is that if connected to an agent they will not be able to address you by name. If they call you by name, then they have a list of names & numbers.

    If this is a marketing call from an online SPORTSBOOK, from a US phone number, you should be able to make a complaint since sports betting by phone is one thing that IS illegal. At best, they will have the phone number confiscated as they are marketing an illegal activity.

    This trick is often tried here in the UK, and usually the number comes from offshore, so our own authorities have trouble chasing them. If the caller is using a number regulated by our own authorities, or those in the EU, we can make a complaint based not just on marketing an unlawful activity, but breach of privacy laws if our number has been registered as "do not call" for marketing purposes.
     
    1 person likes this.
  4. Oct 7, 2006
  5. SlotsWizard

    SlotsWizard Dormant account webmeister

    Occupation:
    I currently work for the Wizard of Odds
    Location:
    North of Antarctica
    I suppose that's possible, but I could hear what sounded like muffled voices as soon as I picked up the phone. There was one that sounded like it was a few inches away from the phone, and some more that were a few to several feet from the phone.

    In the U.S. when you have been dialed by a robot, there is silence on the other end for a few seconds while the call is being transferred to an "agent"... that silence is your cue to hang up quick before they come on the line. And those "do not call" lists are about as useful as [insert joke here].

    But this seemed different; there were muffled voices as soon as I picked up.

    Well, it was a full moon last night, so I'll just chalk it up to that... :rolleyes:
     
  6. Oct 7, 2006
  7. Westland Bowl

    Westland Bowl Tin Foil Hat Club Member CAG PABnonaccred

    Occupation:
    not applicable
    Location:
    America
    Maybe Casinomeister's Voltran robot killed their robot and now they have to actually make the calls themselves? :p
     
  8. Oct 17, 2006
  9. REOdeathwagon

    REOdeathwagon Experienced Member

    Occupation:
    cabdriver
    Location:
    arizona
    Well, I for one am worried about the coincidence, of an online group as shady as BetRoyal having my phone number, to cold call me on.

    The question is " what other info. would they have on me?" And further " Who sold them my info. ?"

    Mailing lists and customer information lists are sold every day.

    For years we players in the U.S. have been providing very sensitive, personal info. to offshore companies. This is not trivial information, far from it. Names, addresses, SSN's, phone numbers, date of birth, copies of utility bills, scans of both sides of ID cards, email addy's.

    We were forced to provide this info. if we wanted to play at sites - Good, Bad, and Ugly - for real money, and were fortunate enough to cash out.

    Now those very businesses that we provided that info. to, just lost the majority of our / their business, and are bleeding money, and profits.
    Are these casinoes, sportbooks, poker rooms, going to still keep our sensitive info. private? Or sell it to the highest bidder ? Include the affiliates here, not just the gambling firms.

    Lots of these companies have already washed their hands of our future business/ action. Why wouldn't they sell this info. for just one last drop of corporate profit ?

    REOdeathwagon
     
    2 people like this.
  10. Oct 17, 2006
  11. silcnlayc

    silcnlayc Just one more spin pleez! CAG MM PABnonaccred PABaccred

    Occupation:
    IT Director of Operations
    Location:
    Left Hungary
    Last night I was debating at which casino I was going to play at and chose Club USA casino. I signed in, but had to run to the kitchen for something and logged off within seconds until I could sit and play ( think my husband was hollering for something).

    My phone rang within seconds, and I mean SECONDS of logging in and out...from the casino asking if I was having a log in problem for they saw that I was disconnected so quickly..and for this trouble, they said they had put $20 in my account free and clear because they were sorry about the disconnect (which I initiated my self :D but they didn't know that.)

    Now I was very surprised and flattered..and then again a little disconcerted by the fact they can see so much! :eek:
     
  12. Oct 21, 2006
  13. soflat

    soflat Senior Member

    Occupation:
    Scientist
    Location:
    Florida
    Wow, they must be just sitting there waiting for you to login. Or maybe they have a special alarm that goes off when you get disconnetced.
     
  14. Oct 22, 2006
  15. noluckever67

    noluckever67 Quit Gambling

    Occupation:
    pc
    Location:
    uk
    How they use your info

    The last time i played online poker was 2 months ago i decided to give it up before i was washed up..i contacted ukbetting to tell them i was shit at poker and having lost good few couldnt afford to play....i swear on my life within 3-4 days i had ;etters from loans.co.uk banks and many other loan companies ...and beforehand i usually got one every so often...coincidence??? i think not...
     
  16. Oct 25, 2006
  17. Simmo!

    Simmo! Moderator Staff Member

    Occupation:
    Web Dev.
    Location:
    England
    This is one of the things that people overlook with the shady casinos I think. They chase a bonus and think well maybe just the once and end up on a list that's been sold on by the same people.
     
  18. Oct 26, 2006
  19. Jon-Jon

    Jon-Jon Dormant account

    Occupation:
    Entrepreneur
    Location:
    South Africa
    Betroyal is prism is cirrus is gamblingwages etc...
     
    1 person likes this.
  20. Oct 30, 2006
  21. Timmer

    Timmer Dormant account

    Occupation:
    Affiliate Manager
    Location:
    Canada
    Not exactly sure what Jon Jon was trying to say, but my only two cents would be to get them placed on that Do Not Call List that everyone is raving about.

    Cheers
     
  22. Oct 31, 2006
  23. SlotsWizard

    SlotsWizard Dormant account webmeister

    Occupation:
    I currently work for the Wizard of Odds
    Location:
    North of Antarctica
    Cirrus would be the culprit then... I took a N/D bonus a long time ago. Never deposited and certainly don't plan on it. They seem to be making money from other ventures anyway! (i.e. selling customer databases - or maybe they only sell the Name/Address/Phone Number of customers who never deposited... :D)
     
  24. Nov 2, 2006
  25. Jon-Jon

    Jon-Jon Dormant account

    Occupation:
    Entrepreneur
    Location:
    South Africa
    Hi Timmer

    What I am saying is that whichever way you entered the group i.e. at cirrus, or royal, you will be cross-marketed to by each of their properties. This is how your details get shared with the other casinos in the group to pull as much value from you as possible.

    It happens all over, but some groups do it in a more favorable fashion than others... :D
     

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