I too came to HoJ from
Rizk, where I had been a loyal and valued player, and initiallyi i was undecided about opening a new account foowing the restriction closures but i checked it and it seemed like a similar site functionally and game wise, it looked good and easy to use and since it seemed legit and itrusted ut if Rizk was partnering with them to issue the suggestion emails so it made me feel comfortable about swapping my membership.
Didn't get any Ndbs or sign up bonuses, missed out on these sorta things and decided to play with own funds instead. it took a while but finally managed some good wins, but a lengthy withdrawal approval process and simple reverse buttons tempted me too much and towards the end of losing it all I just started to feel mad and didnt care if I los it all I was annoyed at how long it was all taking and wass lightly peeved that in the midst of a busy weekend with everybody new joining up from other sites and so on, there was no staff to help things through, chat wait times ages and it seemed dumb that they didnt seem to have any urgency in approvals with potentially takin all weekend to even be looked at by a human coulda done a bit of extra effort in organising staff to cover the influx. and the mixed informaton chat ppl were tellin me.initially during a chat I was told thay a vip host will be in touch and that my status from rizk had been upheld in that i was pretty much next in line for vip.
Months pass and still nothing, until i eventually questioned it. All promos need deposits, and thee is no real reward system with incentives to keep up longevitiy and spin and wager and play certaon games or meet goals like withVs or rizk, no level upgrade type system to offer prizes or keep motivated. whic is a damn letdown after many hrs and a few thousand bet, won, lost, won and lost again and again. And then when pretty pls ask for a lil bonus if possible and ya told only if depositing or ratio is too high and its like damn i havent even withdrawn anything. Like a sucker I kept at it eventually makin a few withdrawals and dealin with ramsay vip host so i was a hit better.
Finally took a break andnow rejoined after a few weeks and i just cant work this site out. cannot win at all,deposits drained and even bonuses are a waste. The news feed lists ppl winnih huge amouts all the time but i simply do not understand how or why and i feel like it is one of the worst sites for rtp for me personally i cant get over it. I understand the gamble and accept the losses but to the point of not even being able to win at least 2 or 3x deposit after a lenghty session all i am doin is forever renterin my cvc in hopes that this will be the one lol. pretty torn about this place all round!!