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Hollywood Poker Problem

Discussion in 'Poker Complaints' started by Robertbruce2, Jun 9, 2008.

    Jun 9, 2008
  1. Robertbruce2

    Robertbruce2 Dormant account

    Occupation:
    Electrial Engineer
    Location:
    UK
    Firstly I joined Hollywood poker on Wed 5/30/2007 and played , won , lost , deposited and withdrew all without problems until the 5th of June this year.

    On that day I went to log in as usual and found a pop-up saying my account was blocked and that I should contact HW support , here is a transcript of my chat with support.


    Then I recieved this email

    So I sent this reply with MY ID documents attached


    They Reply


    My Reply


    Then I get this

    So I get back to live support as I cant log In to my account to withdraw

    Now I get this

    So Ive sent the account number for Neteller.


    My reason for posting all this :

    They (Hollywood Poker) will not give me an explaination as to why my account is blocked , I have NEVER instigated any chargeback nor am I connected with any other players. They say they have explained in email , but I have posted all their mails here so you can see they have not told me why I am banned.
     
  2. Jun 10, 2008
  3. lots0

    lots0 Banned User - troll posts - flaming PABnonaccred

    Occupation:
    I do nothing productive
    Location:
    Hell on Earth
    Amazing... Simply Amazing.

    Your better off playing somewhere else anyway, Hollywood Poker is a low class operation and has been for quite some time.
     
  4. Jun 10, 2008
  5. GaryWatson

    GaryWatson Dormant account

    Occupation:
    Marketing Consultant
    Location:
    Europe
    My account was closed the last time I checked. Dont know why, dont really care. Its saves me paying their staff wages from my rake.

    The staff are too busy playing power trips and massaging their online ego's to do any real work.

    Being based in the UK means you have more options open to you. I suggest you use them.

    It's not too difficult to find a reputable site if you are in the UK, just go with some of the major bookmakers. I will guarantee the customer service will be far better. The staff are more professional and you are less likely to have problems.
     
  6. Jun 11, 2008
  7. jolub

    jolub Experienced Member

    Occupation:
    retired
    Location:
    Michigan, USA
    I wish PokerEon would have banned me. Instead, they just kept my deposit and winnings and won't answer my emails concerning the status of my withdrawal request. I also wish USDbet and the first and second G2G would have also banned me and honored my withdrawal request. As it was they both just kept my deposits.

    CasinoSpot banned me because I made a negative post about them being an Igaming site and I had a nasty email exchange with their manager. They also kept my winnings. So, the only thing I can say is, "be happy you got your money and forget about that site." There are worst things than being banned like having your deposit stolen by the site.

    Currently, I'm trying to contact one of the site represenatives, owner, here who is not answering my emails or PMs concerning the $150.00 plus he stole from my account. I did carbon copy Casinomeister on these PMs.
     

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