Casino Complaint HofmannEs VS Fortune Room Casino

skiny

Banned User - violation of <a href="http://www.cas
Joined
Oct 30, 2008
Location
Canada
Actually you DON'T KNOW if FL are conning players or not. All you know is that Maxd approves all FL's actions. Can we say that FL never lies because of that? Yes, only if we can be 100% sure that Maxd never lies. Did not mean to say something against Maxd personally- but is there a person on this planet of whom we can 100% sure say- he NEVER (under no circumstances) lies?
The situation is kinda absurd. We must believe FL because we must believe Maxd because we must believe Casinomeister. All this has nothing to do with KNOWLEDGE.

Only the most gullible of people would believe everything everybody says. I take everything I hear with a grain of salt and I prefer to form my own opinions as best I can with what knowledge I do have.

You are correct, it's safe to say that with the knowledge I have I can't say with 100% certainty that any casino isn't "conning" players whether it's FL or 32Red or any other. And I can't say with 100% certainty that Max isn't occasionally lying or that Bryan isn't building casino reputations solely for his own benefit. I also can't say with 100% certainty that my mother actually gave birth to me or that someone isn't sneaking into my apartment while I'm at work and using my toothbrush. The only option we have is to make the most logical assumptions based on history, reputation and the fact that there's no weird flavour on the bristles.

The situation isn't nearly as absurd as you may think. Nobody says you have to believe anyone. You can assume everyone who speaks to you is lying if you like. Nobody is forcing you to play at any casino that you feel might try to steal your money. We're all forming our opinions based on the same information but it's not exactly absurd for other people's not to agree with yours.
 

KasinoKing

WebMeister & Slotaholic..
webmeister
PABnonaccred
CAG
MM
Joined
Aug 25, 2004
Location
Bexhill on sea, England
I don't like the idea of casinos confiscating deposits, especially from people who have been 'accused' of account fraud and have no means of redressing this. Not all gamblers are members of forums. There have been a few grumbles about this casino group and I wont ever play there. I would have loved to have known the Ops full story, I do hope he/she decides to PAB as Max has made this avenue still open to him/her
I also would like to see the OP do a PAB.
If he IS innocent, that is probably the ONLY way to redeem himself...

KK
 

fortunelounge

Dormant account
Joined
Mar 7, 2003
Location
South Africa
Hi everyone

This case does not relate to multiple accounts and/or bonuses.

I have sent Max the details of why the account was locked and we will wait to see if the OP lodges a PAB.

Regards

Wim

PS: Rokker85 - I will certainly get back to you today. I am just waiting for more information from our Player Security guys.
 

aceking123

Paleo Meister (means really, really old)
Joined
Mar 4, 2008
Location
uk
Hi everyone

This case does not relate to multiple accounts and/or bonuses.

I have sent Max the details of why the account was locked and we will wait to see if the OP lodges a PAB.

Regards

Wim

PS: Rokker85 - I will certainly get back to you today. I am just waiting for more information from our Player Security guys.

(slight derail )

hi wim , can you clarify that your group is now taking on euro palace casino as from oct next month ???
 

fortunelounge

Dormant account
Joined
Mar 7, 2003
Location
South Africa
(slight derail )

hi wim , can you clarify that your group is now taking on euro palace casino as from oct next month ???

Hi

Yes, we are proud to announce that Euro Palace will be part of the Fortune Lounge Group as from 1 October.

We are looking forward to welcoming the valued Euro Palace players into our fold and players will enjoy a month of incredible giveaways, fantastic promotions and great tournaments..

Regards

Wim
 

chuchu59

gambling addict
PABaccred
PABnonaccred
PABnononaccred
CAG
Joined
Sep 26, 2004
Location
SOMEWHERE IN ASIA
Hi

Yes, we are proud to announce that Euro Palace will be part of the Fortune Lounge Group as from 1 October.

We are looking forward to welcoming the valued Euro Palace players into our fold and players will enjoy a month of incredible giveaways, fantastic promotions and great tournaments..

Regards

Wim

Well you guys let the cat out of the bag 2 months ago. I received a snail mail from Euro Palace with some promo but the envelope had the logo Fortune Lounge printed on it. I did ask support but they denied Euro Palace was part of the FL group.
 

Barbie61

Dormant account
Joined
Sep 26, 2013
Location
Hertfordshire
Help with speeding the verification process to receive winnings

Hi

This is unrelated to Hoffman, but just hoping to get some help. I am very nervous that I am being stalled. Sent in my docs duly notarised - it was 5 days before o was informed of the notarisation redirect. User name barbie61. Any help gratefully received.


Barbara





Hi everyone

This case does not relate to multiple accounts and/or bonuses.

I have sent Max the details of why the account was locked and we will wait to see if the OP lodges a PAB.

Regards

Wim

PS: Rokker85 - I will certainly get back to you today. I am just waiting for more information from our Player Security guys.
 

mimi26

Meister Member
Joined
May 17, 2012
Location
uk
Hi

This is unrelated to Hoffman, but just hoping to get some help. I am very nervous that I am being stalled. Sent in my docs duly notarised - it was 5 days before o was informed of the notarisation redirect. User name barbie61. Any help gratefully received.


Barbara

Send the rep a PM Barbie :thumbsup:
 

Barbie61

Dormant account
Joined
Sep 26, 2013
Location
Hertfordshire
Thanks for responding mimi

Hi mimi

I'm a newbie on forums. What is a PM? Is the rep Wim? I think I thought I was sending to him.
I was playing on royal vegas which I understand is part of fortune lounge. I have £2000 to withdraw
Which I really need to be paid. They seem highly thought of but feel I'm getting the runaround. :)


Send the rep a PM Barbie :thumbsup:
 

maxd

PAB (Complaints) Manager
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia

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