Hmmm...Villento...

I agree with the Shhhhhhhh. This thread is in America the Beautiful so I felt a bit comforted. Bah! Well, I really can do without an additional MG, It was just nice to have the option. :)
 
For what it's worth, if you want to play at a "new" MG casino and are from the US, usernames and passwords are interchangeable across all VPL casinos. IE: If you have an account at Crazy Vegas, you can use that username/password at 777Dragon, Sun Vegas, etc.

One cool thing about this is that since your account is networked like this, any balance you have in one casino will be available in all of them. :)
 
Well they locked my account after I won 300.00 from them. What am I'm suppose to lose my money to them. They got some nerve. Can't even reach customer service via chat..they make me laugh..did anyone get their money yet?

Well I had an interesting conversation with an CSR. Not hostility involved

Please wait for a site operator to respond.
Chat InformationYou are now chatting with 'Jerard '
Jerard : hello Teretta
Jerard : How can ihelp you?
Teretta Willis: Hello Why was my account locked?
Jerard : Your casino account has been locked by Microgaming, due to new U.S legislation. Unfortunately, you will not be able to enjoy the facilities at the casino unless the gaming laws in the U.S changes.
Jerard : We look forward to your return to Villento Brands, should the U.S laws regarding online gaming entertainment change.
Teretta Willis: Okay then you have broken the laws by accepting me way after the US legislation began. So I don't believe that for one moment. I won some money and you guys decided to lock my account. So please do not take me for a fool
Jerard : All funds due to you will be sent via wire transfer
Jerard : Have you already initiated the withdrawal?
Teretta Willis: I requested a ACH Deposit
Jerard : The funds will be transferred via wire. You may be requested to submit documents before your withdrawal is processed
Jerard : Should our Ecash company require documents, you will be notified via email
Teretta Willis: Can you process it back to my card?
Jerard : no, unfortunately, we can only transfer it via wire, or via Quicktender, if you have a Quicktender account
Teretta Willis: Now I am going to have a problem because I do not have a quicktender account because I am not eligible for an account
Teretta Willis: When the choices were available I took what was there now you are telling me something different
Jerard : Okay, the funds will be wired to you. You did fill in all of the relevent information when you initiated the withdrawal?
Teretta Willis: Yes I did.
Jerard : The funds will be sent to your account, as per the details that you had filled in
Teretta Willis: After I submit all the paperwork please cancel my account
Jerard : It has been locked, which effectively is cancelled.
Teretta Willis: You seem to be a nice person. Just a little honesty helps alright
Jerard : According to my system, your account was locked by Microgaming
Teretta Willis: Then why did you accept US players then.
Jerard : We no longer accept U.S Players Teretta
Teretta Willis: Then in all fairness you need to change your home page and not accept anymore US players
Teretta Willis: Its not fair
Jerard : Our technicians are currently working on changing the page. Thank you for understanding Teretta
Teretta Willis: Alright then good night
Jerard : I would also feel dissapointed if i were you
Jerard : Have a great evening Teretta
Teretta Willis: How so
Jerard : You seem to enjoy Villento Las Vegas. We enjoy the fact that you like playing at our casino.
Teretta Willis: I do but whats done is done, neither you or myself can change it. Well next time Jared
Jerard : Take care Teretta
Jerard : Bye ;-)
Teretta Willis: Bye: )
 
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what NEW law are they talking about when they say "due to new U.S legislation"? lol, UIGEA? that was passed what, Sept. 2006? Yeah thats really recent! :confused: Any microgaming casino that has taken USA players bets since then, and now closes accounts should refund all deposits taken since then.
 
Jerard : We no longer accept U.S Players Teretta
Teretta Willis: Then in all fairness you need to change your home page and not accept anymore US players
Teretta Willis: Its not fair
Jerard : Our technicians are currently working on changing the page. Thank you for understanding Teretta
I had to laugh out loud at that bit! :lolup:
Makes it sound like a whole team of technicians have been trying for days to change their homepage!
It takes me literally 5 minutes (or less) to change something on my website & upload it onto the net.
Maybe I should apply for a job at Villento! :p

KK
PS: They still haven't figured out how to change it - it's still there right now! :eek:
 
I think they will accept US as long as they lose.

If you win it must have to report to MG and then the account gets locked.

I won $100 a few weeks ago and the sent it to QT and everything is still as it was but my account was opened around 2005.

LOL, KK, one 14 year old could change the whole page in less than 5 minutes.

Why change it if it makes you money? Keep the losers, kick out anyone smart enough to hit the cashout button.
 
I was playing there and could never cash out!

I was playing there for about a month finally got a win and tried to cash out was told did not reach requirements. Could never cash out! Them when I was searching another casino Villentino page popped up and briefly I saw the microgamming banner! Thats when I went HMMMMMM is this a rouge casino! Got scared got mad And deleted from computer!:eek:
 
So they'll accept us players, and once they finally win, the account gets locked and they (hopefully) get paid by wire?

That's got to cost them more money than it could possibly make them. wires ain't cheap, and all the account locking hassle wastes CSRs time.
 
I do hope they get this straightened out... either yes or no. No new US seems to be the final answer (especially as far as MG is concerned).

And as far as I know, MG hasn't accepted players from NY state in quite some time, and shouldn't even be allowed to sign up.

I, personally, have never had a problem with getting paid from Villento (the few times I had a chance to try), but their new sign up bonus rules suck.
 
Villento is one of best online casinos.

I will love them more if they launch the freeroll blackjack tournament!!!

:D
 
Villento is a reputable MGS casino and I believe that regardless of where you are in the U.S., if you're able to login, deposit and play... and are lucky enough to win. You will be paid by Villento.
 

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