Resolved Heroes Casino - Blackjack issues, slow-pay

[jetset]

Another week's gone by...and Heroes has still not re-launched with new software. Something's not adding up properly here imo.

 

[winbig]

Another week's gone by...and Heroes has still not re-launched with new software. Something's not adding up properly here imo.

I have a feeling that they're on a shoestring budget and no reputable casino software provider will give them a license...Maybe they'll end up with Playtech. It's quite possible that they didn't even have the 5 figures readily available to pay WB, and stalled as long as they could before Bryan and GaleWind were brought in...

 

[maxd]

Stuff on the Thanks bug has been moved: Link Outdated / Removed.

 

[thelawnet]

First, I would like to thank Westland Bowl for a statement he made in the very first post of this thread: "This is about the fairest blackjack I've ever played and feels closer to real life Las Vegas tables."

I actually find this statement rather objectionable. 'Fairness' in blackjack usually means 'I won'. There's a post earlier in this thread from a player who lost, having been inspired by the OP's win. He said he thought the blackjack sucked.

That's the inherent nature of gambling. I've had $1 left in my account, doubled it up to $1024 [on video poker], been happy, yesterday I played 200, bet 25/hand lost every single hand. Was that unfair? No, it was normal randomness.

It is pretty much impossible for a player to state whether or not casino software is fair simply from normal play. You can play many thousands of hands and have nowhere near enough evidence to say whether things are fair or not.

One complaint I read recently, when investigated in fact determined that the player had a lifetime return above expectation (but within normal bonuds), but due to playing high stakes, he had experienced a couple of large losses causing him (without statistical justification) to decide the casino was rigged.

While I believe that your software is almost certainly fair (and incidentally I find the kind of vulnerability alleged by the casino in this case - namely that there was a discernible pattern in wins and losses - implausible, even given an imperfect RNG, due to the limited testing that the player could have conducted before embarking on his wagering, and the way that blackjack is liable to be modeled internally, not as a series of wins and losses, but as random numbers representing cards in a deck), the problem with accepting as evidence statements by players that the software 'feels' 'fair' is that you should logically also accept the opposite - similarly unqualified statements that the software is unfair.

 

[Kenny Lingus]

Still no sign of the new Heroes casino software - I wonder if they're having a little difficulty finding a software provider that is prepared to work with them

I have a feeling that they're on a shoestring budget and no reputable casino software provider will give them a license...

Well, there's always RTG....

 

[winbig]

Stuff on the Thanks bug has been moved: Link Outdated / Removed.

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