Ok any help will be appreciated. I sold my aunt my old laptop in which I had already down loaded platinum play. now she uninstalled it she is on dial up I am on broadband . anyway she wants to do the 200.00 free play but even after uninstalling it and redownloading it it still will not give the option for her to sign up for a new account . It shows my account number as soon as she goes to it. How can she redownload it to where it will not show my account? Thanks you guys