blacklabrador
Banned User - chargebacks - multiple banned forum
- Joined
- May 15, 2010
- Location
- Ohio
Hi all! I play on sportsbook.com for wagering on sports and I love their download casino which is Realtime Gaming. There is a message on their site that players MUST upgrade their download casino to continue playing on there. I spoke with a rep and this is what I got........
You: Hi i bet on your site on a regular basis and play on the download casino
You: I am not able to play those games after 5-30-10 now?
Rachel Jones: Hello
You: Do i HAVE to upgrade? I hate the new software
Rachel Jones: Can I have your customer ID number please? (You can find this number underneath your name on your betting ticket when you login to your account on the main page of the website.)
You: Also is the download casino software RTG?
You: *********
Rachel Jones: Our downloadable Casino software which is provided by Realtime Gaming, is tested and approved by TST (Technical System Testing). TST is a world leader in testing gaming software and RNG (Random Number Generation). TST certification is one of the hardest to come by, as their tests are rigorous and extensive. No game is released by Realtime Gaming until it has been certified by TST.
Rachel Jones: Sorry for the inconvenience, but you do need to do the upgrade.
You: what if i dont?
Rachel Jones: It needs to be done for the system to work properly, if you do not do it the old version does not manage the information accordingly.
You: so i can still play the old version then
Rachel Jones: No, at certain point it will ask you to upgrade it or it will not be allowed to continue.
You: ok
-----------------------------------------------------------------------
The new games dont hold a candle to some of the old ones in my opinion, some of my favorites are 3 stooges, Ronin, Golden Lotus, and Texas Tycoon. I want to continue playing these games but dont know where to go that is reputable , has RTG and takes USA players. Little help would be appreciated! Happy Memorial Day all!
You: Hi i bet on your site on a regular basis and play on the download casino
You: I am not able to play those games after 5-30-10 now?
Rachel Jones: Hello
You: Do i HAVE to upgrade? I hate the new software
Rachel Jones: Can I have your customer ID number please? (You can find this number underneath your name on your betting ticket when you login to your account on the main page of the website.)
You: Also is the download casino software RTG?
You: *********
Rachel Jones: Our downloadable Casino software which is provided by Realtime Gaming, is tested and approved by TST (Technical System Testing). TST is a world leader in testing gaming software and RNG (Random Number Generation). TST certification is one of the hardest to come by, as their tests are rigorous and extensive. No game is released by Realtime Gaming until it has been certified by TST.
Rachel Jones: Sorry for the inconvenience, but you do need to do the upgrade.
You: what if i dont?
Rachel Jones: It needs to be done for the system to work properly, if you do not do it the old version does not manage the information accordingly.
You: so i can still play the old version then
Rachel Jones: No, at certain point it will ask you to upgrade it or it will not be allowed to continue.
You: ok
-----------------------------------------------------------------------
The new games dont hold a candle to some of the old ones in my opinion, some of my favorites are 3 stooges, Ronin, Golden Lotus, and Texas Tycoon. I want to continue playing these games but dont know where to go that is reputable , has RTG and takes USA players. Little help would be appreciated! Happy Memorial Day all!