I have been having this problem for months now with 32Red, which is the only microgaming casino I currently play at. After removing and reloading the casino, so often I can't play the majority if not all the games. I double click, they don't fully load or they show as fully loaded, and yet I cannot open them. End up having to open task manager to close all the game launches which have never really launched and repeat. I do think I have seen people post about this problem somewhere on the site, but I would appreciate if someone could address this post specifically.
Often times, what happens is what you see in the attached screenshot i.e. after I keep trying to download a game, e.g. The High Life, my whole screen buggers up, beyond the 32Red screen and into the Task Manager screen.
Sometimes after I uninstall and reinstall the software, I can play for awhile, but inevitably it messes up after awhile or on a subsequent day when I launch the software.
I previously thought it might be my anti-virus program, which was Bit Defender, so I removed it and am currently using AVG. But I am still having the same problems.
Unlike so many of you here, I am techno-challenged, so please use computer for dummies language if you know how to solve my problem!
Many thanks in advance!
Often times, what happens is what you see in the attached screenshot i.e. after I keep trying to download a game, e.g. The High Life, my whole screen buggers up, beyond the 32Red screen and into the Task Manager screen.
Sometimes after I uninstall and reinstall the software, I can play for awhile, but inevitably it messes up after awhile or on a subsequent day when I launch the software.
I previously thought it might be my anti-virus program, which was Bit Defender, so I removed it and am currently using AVG. But I am still having the same problems.
Unlike so many of you here, I am techno-challenged, so please use computer for dummies language if you know how to solve my problem!
Many thanks in advance!
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