Hello

helpneeded

Newbie member
Joined
Apr 13, 2022
Location
london
Hi I am “HelpNeeded”. I came across this forum whilst looking for information regarding an online casino that I have concerns about. I have recently stopped gambling but have been in a battle trying to withdraw my money. I hope there is someone that may be able to give me some advice 🙏
 

helpneeded

Newbie member
Joined
Apr 13, 2022
Location
london
Thank you! So I joined an online casino called Kaboom Slots. They are not allowing me to withdraw my funds despite me being compliant with all of the terms and conditions (no bonus wagered, verified etc)
I am looking into this site and have some serious concerns. My payments that have been made to Kaboom Slots have gone to various random companies (Skin care Nigeria etc)
Can anyone shed any light?
 

Davey86

They make things hard for us because they can
MM
Joined
Feb 6, 2020
Location
Newcastle upon tyne
Probably best to contact your bank and charge back your deposits because it’s highly unlikely you will get a withdrawal! @maxd might be able to assist you
 

helpneeded

Newbie member
Joined
Apr 13, 2022
Location
london
Take it you have self excluded or used Gamban before using this site.

Yes unfortunately I was in a bit of a rough patch with life and without thinking I found this site on Google. Appeared to have good reviews but I’ve just read some worrying ones on Trustpilot
 

maxd

PAB (Complaints) Manager
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
... @maxd might be able to assist you
Maybe, though from what I can tell this casino is unlicensed and therefore beyond the control of any regulatory body. In other words they operate in the wild west of the internet and can do whatever they like and there is no governing body to tell them otherwise. This usually means bad news for players.

@helpneeded , if you'd like us to help you with this please check out our free complaints service here: Submit Your Online Casino Complaint - Casinomeister
 

helpneeded

Newbie member
Joined
Apr 13, 2022
Location
london
TBH, TP is pretty much your worst go-to site for reviews
I would agree, but I cannot find any other reliable reviews other than 5 star ratings which look now as though the site has composed them themselves?!
The trust pilot reviews very much mirror my experience.
 

helpneeded

Newbie member
Joined
Apr 13, 2022
Location
london
Maybe, though from what I can tell this casino is unlicensed and therefore beyond the control of any regulatory body. In other words they operate in the wild west of the internet and can do whatever they like and there is no governing body to tell them otherwise. This usually means bad news for players.

@helpneeded , if you'd like us to help you with this please check out our free complaints service here: Submit Your Online Casino Complaint - Casinomeister
Thanks I will follow that link now. Im shocked that a site that looks so credible has no license - my fault for signing up I know 😔
 

dionysus

Good(w)ill Ambassador
CAG
MM
Joined
Apr 27, 2009
Location
the land of snow and maple syrup
I would agree, but I cannot find any other reliable reviews other than 5 star ratings which look now as though the site has composed them themselves?!
The trust pilot reviews very much mirror my experience.
TP, far more than often, attracts disgruntled players than positive reviews, so, unfortunatey, you never quite get a balanced review
Best bet, is use the search function here, see if there is an exisiting thead, or, barring that, start a thread as you have done, and see if there's player experiences
 

Scott1baird

Senior Member
MM
Joined
Oct 16, 2018
Location
Isle of Bute Scotland
Yes unfortunately I was in a bit of a rough patch with life and without thinking I found this site on Google. Appeared to have good reviews but I’ve just read some worrying ones on Trustpilot
dude your not going to get any money from them. consider it a life lesson.
 

LadyJelena

CM Account Manager
Staff member
CAG
MM
Joined
Mar 18, 2012
Location
Serbia
Indeed wild west - no company info, no license info, no affiliate program :/
Just a horror place
 

mack341

Meister Member
Joined
May 8, 2018
Location
south east england
TP, far more than often, attracts disgruntled players than positive reviews, so, unfortunatey, you never quite get a balanced review
Best bet, is use the search function here, see if there is an exisiting thead, or, barring that, start a thread as you have done, and see if there's player experiences
I used to find it a good laugh after trying to fix any issue via casino live chat or the 'specialist' email consumer dept; the really dodgy casinos though no doubt place fake glowing reviews on there imo.
 

hubbadubbadingdong

Newbie member
Joined
Feb 4, 2022
Location
vancouver
Hopefully you didn’t donate too much to them…….

Might want to cancel your card if they have the details you might find more than you wanted gets taken off
 

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