- Joined
- Nov 26, 2013
- Location
- UK
Hi guys
Yesterday I received the following email:
This Friday and Saturday Hello Casino will give you 40% Bonus on your first deposit of the day!
There isn't much to say, the bonus has 25 x wager requirement and the winnings from the bonus have no wager requirement.
Simply make a deposit and the bonus will be added straight to your balance. The maximum bonus is EUR/GBP/USD 400!
Have fun,
Hello Casino Support
--
This is their usual 40% bonus, where you can withdraw your deposit and any winnings early and not be bound by any wagering requirements to your bonus. I deposited 200 for an 80 bonus, ran it up to 500 or so, tried to withdraw and the software wouldn't allow me.
I contacted live chat, with two separate reps who infuriating just gave me the hand to the face treatment telling me I had to deposit my bonus 25x, which is NOT the case with this particular bonus. I asked them to elevate it and they wouldn't. I told them if that was their final ruling I would post a complaint here, which they confirmed.
I'm not sure if they have a rep on here, they don't seem to be accredited, can anyone help? It seems amazing that 2 chat reps didn't know their own bonus structure at peak times.
Need more info on Hello Casino? Find our review here.
Yesterday I received the following email:
This Friday and Saturday Hello Casino will give you 40% Bonus on your first deposit of the day!
There isn't much to say, the bonus has 25 x wager requirement and the winnings from the bonus have no wager requirement.
Simply make a deposit and the bonus will be added straight to your balance. The maximum bonus is EUR/GBP/USD 400!
Have fun,
Hello Casino Support
--
This is their usual 40% bonus, where you can withdraw your deposit and any winnings early and not be bound by any wagering requirements to your bonus. I deposited 200 for an 80 bonus, ran it up to 500 or so, tried to withdraw and the software wouldn't allow me.
I contacted live chat, with two separate reps who infuriating just gave me the hand to the face treatment telling me I had to deposit my bonus 25x, which is NOT the case with this particular bonus. I asked them to elevate it and they wouldn't. I told them if that was their final ruling I would post a complaint here, which they confirmed.
I'm not sure if they have a rep on here, they don't seem to be accredited, can anyone help? It seems amazing that 2 chat reps didn't know their own bonus structure at peak times.
Need more info on Hello Casino? Find our review here.
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