Heads up to Roulette69 !

uungy

Dormant account
PABaccred
PABnoaccred
PABnononaccred
Joined
Jul 11, 2004
Location
Planet Earth (I think)
Just a heads up to Roulette69, the new kid on the block. Credit needs to be given when due (I do knock some casinos too, but will give praise when they deserve it)

Played there recently and withdrawal done within 24 hours of being requested! The figure and speed would put Heroes casino shame (it was a larger withdrawal than the one talking there, and TBH not much would put Heroes to shame). The Manager Tatiana was brilliant all the way, and to be honest support was very good.

Played there before they were accredited, and they were just as fast then already, (only smaller withdrawals, but processed in the same timeframe).

Well deserved being accredited!
 

TheMatrixMan

Dormant account
Joined
May 13, 2006
Location
Finland
I joined them 2 days ago. Their RNG roulette seems to be truelly random. Im currently 40 euros up and they have nice girls in live baccarat.
 

R69_Manager

Dormant account
Joined
Feb 13, 2009
Location
Malta
No reply

Hello LOOKAWAY. We take care of all emails within 24hrs period. At this moment there are no emails pending. Could you please let me know your email ticket ID so that I can look into it. Thanks
 

LOOKAWAY

Dormant Account
PABnonaccred
Joined
Oct 29, 2007
Location
England
I sent the email through your website, I dont have a ticket number.

How could you know if there were any emails pending to me?
 

R69_Manager

Dormant account
Joined
Feb 13, 2009
Location
Malta
Well, all pending emails have been taken care of. If you send an email to our site you will get an automated reply with a ticket number so that you can track the progress of your query. All emails that are received within our system are assign a ticked id for tracking purposes. May I ask where you sent your email to?
 

LOOKAWAY

Dormant Account
PABnonaccred
Joined
Oct 29, 2007
Location
England
I just wanted to know if there is a deposit bonus that can be played on your micro gaming slots, Also if there is a downloadable micro gaming casino.

I am already a member of your other casino.
 

R69_Manager

Dormant account
Joined
Feb 13, 2009
Location
Malta
Hi,

Yes, bonuses can be used to play MG slots, however there is a system limitation at this moment, bonuses are credited within the orbis casino and only the winnings generated from such bonuses can be transferred to MG casino. If this will be an issue for you then contact me during office hours over Live Chat support and I can sure arrange something for you.

No download MG casino, just flash.
 

LOOKAWAY

Dormant Account
PABnonaccred
Joined
Oct 29, 2007
Location
England
Hi, I just got a automated response confirming the receipt of my ticket. So very late indeed. And yes you see I did send a email to you.

I am looking for a deposit match at the microgaming casino. PM what you are offering.
 

R69_Manager

Dormant account
Joined
Feb 13, 2009
Location
Malta
LOOKAWAY. I looked for the email that you sent, it was received on 18 May 2009 10:34 AM and replied to on 18 May 2009 10:49 AM. a few minutes after the email was recieved. You can verify this by login to your Roulette69 account, going to the Help Page and from there to the Support pages (link for chat support). There under the option VIEW TICKETS you can see the email and the reply. That is also the best way to track all your correspondence with the casino without running the risk of having your email client blocking our email replies.
 

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