Have you received a QT payment in the last week?

Have you received a QT payment in the last week?

  • Yes.

    Votes: 3 7.3%
  • No.

    Votes: 20 48.8%
  • I didn't order one.

    Votes: 18 43.9%

  • Total voters
    41
Maybe, but....

I don't think they are pulling out of the US either.

The way they are and have been acting is like any financial type business would act when they find out their security has been breached... imo.

Its also the way they would act if they had lost their stateside banking partners, but, I sure hope ur right... I am cynical generally, and when it comes to casino payment processors which use the term, "technical difficulties", I am downright negative...

But, just bc all the other technical difficulties from the past were actually nothing technical, doesn't mean this isn't a t.d. I sure hope it is... But why are they hanging up on ppl and why are they so aloof?

I have a friend whose UMW account was hacked into twice in past 4 days...That would support the theory above... So its not that I want to believe the worst, its just, I have four digit$ lost to EWX, and I feel like they acted kinda similar...

And just to advocate for the devil for one second; IMHO, this is not how a financial organisation acts when there has been a security breach on their walls...In such a case, the company needs to be forthwith and resolute...

BC banks and accounts are all tied into other banks and accounts in the 'My Quicktender" section of the web based software, and credit cards for that matter, I think that a breach in their defenses would mandate explanations and apologies.... I for one would like to know if the 3 bank accounts, countless credit cards, and my addy and other personal data needs to be looked after in an extra special way... I.E. account numbers changed, cc's canceled, tweeker cam installed out front, etc...
 
QT funds withdrawn back to casino?

Well, I read a suggestion on here that seemed worthwhile. The writer suggested that you transfer the funds back into a casino that you trust and have a good relationshp with. I did just that. Put it back into InetBet, since I've been playing there since the 1990's. They've always been good to me, and easy to deal with.

I hit a Royal yesterday (played nickels and won $200). Only deposited $23. Grandkids coming up for some weeks in the very near future, and money was at a great time! So I wrote InetBet and advised of the QT problems and asked could I cash out through another method (check or bank wire). Here is what I received in reply:

Code:
Hi John,
 
Sorry to hear that you are having issues.
I am sure they will have these resolved as fast as they can .
 
If a deposit was made via quicktender as with any other online wallet a withdrawal would need to go back to the same account.
 
The other deposit/withdrawal options we have available for US clients are:
 
Click2Pay
MyPaylinQ
Moneyline - deposit only
Express Payment - Deposit only
Wire Transfer - Minimum $500 withdrawal
 
Best Regards
iNetBet Support

On the iNetBet cashier page, the min. withdrawal for a wire transfer is $200, but this email says $500. They never did mention a check. I've written Emily (inet mgr) here at the forum to see if there is anything she can do. Hopefully, they will allow me to cash via a check. We'll see. Its certainly not their problem, but as a long term player, I'm hoping they will help me out. I know I'm not about to do a QT withdrawal and have the money stuck in the great beyond.

John
'Rambeno"
 
I had requested a check from Inetbet a while back but was told they would not send a check to the US. Granted, I was not in the same situation as you are at the moment but they were very clear about not sending checks to the US. Just sayin




Well, I read a suggestion on here that seemed worthwhile. The writer suggested that you transfer the funds back into a casino that you trust and have a good relationshp with. I did just that. Put it back into InetBet, since I've been playing there since the 1990's. They've always been good to me, and easy to deal with.

I hit a Royal yesterday (played nickels and won $200). Only deposited $23. Grandkids coming up for some weeks in the very near future, and money was at a great time! So I wrote InetBet and advised of the QT problems and asked could I cash out through another method (check or bank wire). Here is what I received in reply:

Code:
Hi John,
 
Sorry to hear that you are having issues.
I am sure they will have these resolved as fast as they can .
 
If a deposit was made via quicktender as with any other online wallet a withdrawal would need to go back to the same account.
 
The other deposit/withdrawal options we have available for US clients are:
 
Click2Pay
MyPaylinQ
Moneyline - deposit only
Express Payment - Deposit only
Wire Transfer - Minimum $500 withdrawal
 
Best Regards
iNetBet Support

On the iNetBet cashier page, the min. withdrawal for a wire transfer is $200, but this email says $500. They never did mention a check. I've written Emily (inet mgr) here at the forum to see if there is anything she can do. Hopefully, they will allow me to cash via a check. We'll see. Its certainly not their problem, but as a long term player, I'm hoping they will help me out. I know I'm not about to do a QT withdrawal and have the money stuck in the great beyond.

John
'Rambeno"
 
Question

I received this email from Quicktender today,

Dear Me,

Thank you for contacting the QuickTender Help Desk.

Please be advised that there was an issue with your recent withdrawal request, which has not been processed by the US banking partner. We are investigation this issue at the moment.

This situation is beyond our control as it relates to the onward transmission of funds transmitted by our European banking partner.

We will do everything we can to resolve this situation.

We are sorry for the inconveniences this may cause and thank you for your patience.

Please note that your 2nd withdrawal (for 912.00 USD)will be cancled and returend to your QuickTender account today.

Please feel free to contact us should you require any further assistance.

Kind Regards,
QuickTender Help Desk
Fax: +44 870 626 9684


Okay, the second withdrawal is back in my QT, but the first one of $420 is not mentioned of being returned. But my question is if I transfer the money back to a casino, will it use my QT balance or pull it from my bank account as a fresh deposit and do I re-deposit the whole amount or less to cover QT fees to avoid them taking it from my checking account?

Also, has the Inetbet rep been alerted to this thread?
 
I pulled all of mine out of QT via a deposit back into inetbet. It won't re-charge your credit card if your funds are showing in your QT balance. I don't know if inet has been alerted to the thread, but I've written Emily here, and have received email from Alan in CS. Latest I have received from them is:
Code:
Dear John
I am sorry at this time we are all in the same boat, we too are awaiting info from QT as to when this will be resolved.
You will have to bear with us here until we see how this pans out.
Please feel free to contact us at any time.
Best regards
CSR Alan
iNetBet Support Team

So, I'm not sure, but seems like QT problems may be affecting the casino? The one thing I am hoping by this, is that if QT doesn't resolve the problems, that iNetBet will allow the players to withdraw via another method. The only method I would have is bank wire. Inside the cashier in the casino, it states minimum of $200. But support wrote that the minimum is $500. Like I said, I've been a player at iNetBet since the 90's and if this with QT doesnt' "pan out", I hope they'll do what they can to help us get our funds withdrawn. They've ultimately done the right thing for as long as I can recall, reading the various forums.
 
I now have my $912 back in my Inetbet account, the $420 has most likely been seized. I have pm'd Emily as well regarding our situation with QT and hope there is something they can do to help.
 
The Poker sites investigated by DOJ used the Bank of Ireland and wire transfers from you know who are processed by the Bank of Ireland.
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I believe Bank of Ireland is having issues.

Yes the BoI has issues, they lost over 600M last year. How do you know that the poker sites used them, do you have a reference? A FullTilt consultant company, Pocket Kings, is in Dublin but thats the only 'connection' I see. You could well be right, but I'd like to know more.
 
I had the EXACT same problem.

I did the same thing and was denied. I had over $1000 I wanted to wd and requested an Overnight Express check as per THEIR website listing. Then, requested a Bank wire. Both were denied per their team and Emily Hanson. I was forced back to QT. And, lost it all. I actually have the details outlined in another QT thread on here. I am pissed. I could have had my money too if they had just honored their OWN rules.


Well, I read a suggestion on here that seemed worthwhile. The writer suggested that you transfer the funds back into a casino that you trust and have a good relationshp with. I did just that. Put it back into InetBet, since I've been playing there since the 1990's. They've always been good to me, and easy to deal with.

I hit a Royal yesterday (played nickels and won $200). Only deposited $23. Grandkids coming up for some weeks in the very near future, and money was at a great time! So I wrote InetBet and advised of the QT problems and asked could I cash out through another method (check or bank wire). Here is what I received in reply:

Code:
Hi John,
 
Sorry to hear that you are having issues.
I am sure they will have these resolved as fast as they can .
 
If a deposit was made via quicktender as with any other online wallet a withdrawal would need to go back to the same account.
 
The other deposit/withdrawal options we have available for US clients are:
 
Click2Pay
MyPaylinQ
Moneyline - deposit only
Express Payment - Deposit only
Wire Transfer - Minimum $500 withdrawal
 
Best Regards
iNetBet Support

On the iNetBet cashier page, the min. withdrawal for a wire transfer is $200, but this email says $500. They never did mention a check. I've written Emily (inet mgr) here at the forum to see if there is anything she can do. Hopefully, they will allow me to cash via a check. We'll see. Its certainly not their problem, but as a long term player, I'm hoping they will help me out. I know I'm not about to do a QT withdrawal and have the money stuck in the great beyond.

John
'Rambeno"
 
Got this today from Slotocash

Dear Holly


Please note UseMyWallet (Quicktender) have temporarily stopped processing withdrawals to members bank accounts.

Funds that were withdrawn by members and merchants from Quicktender to their bank account between the 5th and 13th May are thought to have been seized by DOJ and Quicktender are currently investigating the issue and awaiting notification of this action.

We have been assured that funds currently in Quicktender are safe and can be transferred too and from merchant accounts until they find a resolution.

Members that have deposited via UseMyWallet need to withdraw via UseMywallet. This is due to Merchants not being able to withdraw funds, as the accepted currency is USD and any withdrawals have to go via a US bank whether the merchant is located in the US or not.

We urge our members not to panic and take the wrong course of action as all our members that have missing withdrawals between the 5th and 13th May will have the funds put back into their Quicktender account. This will be implemented once we receive confirmation from Quicktender of the accounts effected.

We are currently trying to find an alternative withdrawal solution for our members and will continue to update you with information as and when we receive it.

Kind Regards

Georgina

Hope this helps any of you wondering whats going on with QT.
 
This is odd because

Got this today from Slotocash

Dear Holly


Please note UseMyWallet (Quicktender) have temporarily stopped processing withdrawals to members bank accounts.

Funds that were withdrawn by members and merchants from Quicktender to their bank account between the 5th and 13th May are thought to have been seized by DOJ and Quicktender are currently investigating the issue and awaiting notification of this action.

We have been assured that funds currently in Quicktender are safe and can be transferred too and from merchant accounts until they find a resolution.

Members that have deposited via UseMyWallet need to withdraw via UseMywallet. This is due to Merchants not being able to withdraw funds, as the accepted currency is USD and any withdrawals have to go via a US bank whether the merchant is located in the US or not.

We urge our members not to panic and take the wrong course of action as all our members that have missing withdrawals between the 5th and 13th May will have the funds put back into their Quicktender account. This will be implemented once we receive confirmation from Quicktender of the accounts effected.

We are currently trying to find an alternative withdrawal solution for our members and will continue to update you with information as and when we receive it.

Kind Regards

Georgina

Hope this helps any of you wondering whats going on with QT.

This is odd because Quicktender assured me that funds transfered from our accounts to merchant accounts are being paid to the merchants without issue. Yet, the above email says the merchant isn't being paid? I think I better investigate this with quicktender as someone is misinforming us.
 

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