I got an email from HavanaClub saying there was a 20 free chip in my account..just log on and have fun. They didn't say that Havanaclub no longer existed but it gave you the option to upgrade to platinum play which I did.
I contacted live chat to have the chip transferred to there and after five minutes he states he couldn't...asked why and he stated after another two or three minutes that I have a bonus in platinum play but there is a deposit attached to that one..asked why they sent the email in the first place and I got no answer...asked him are you there and still no answer... what the hell...he had no answers for me and I guess was through talking to me..glad I experienced this before I made a real deposit.
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**** GREAT NEWS: Your Account's Been Credited *****
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Casino : HavanaClub Casino
Account :
Credits : 20.00 Casino Credits
Promotion : Welcome Back Bonus
Time/Date : 2009-04-09 17:21
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Congratulations Gloria, please enjoy your 20.00 Casino Credits. Simply login to your account and have some fun.
PLEASE ENSURE that you read the Wagering Requirements attached to this bonus as some bonuses have specific requirements.
You can view these requirements by using the link below:
I contacted live chat to have the chip transferred to there and after five minutes he states he couldn't...asked why and he stated after another two or three minutes that I have a bonus in platinum play but there is a deposit attached to that one..asked why they sent the email in the first place and I got no answer...asked him are you there and still no answer... what the hell...he had no answers for me and I guess was through talking to me..glad I experienced this before I made a real deposit.
************************************************************
**** GREAT NEWS: Your Account's Been Credited *****
************************************************************
Casino : HavanaClub Casino
Account :
Credits : 20.00 Casino Credits
Promotion : Welcome Back Bonus
Time/Date : 2009-04-09 17:21
************************************************************
Congratulations Gloria, please enjoy your 20.00 Casino Credits. Simply login to your account and have some fun.
PLEASE ENSURE that you read the Wagering Requirements attached to this bonus as some bonuses have specific requirements.
You can view these requirements by using the link below: