has online gaming gone to the dogs?

Are you being served better or worse by online casinos now compared to when you started?

  • More or less the same. I see no significant change.

    Votes: 12 7.0%
  • I'd say better. Maybe you need a vacation.

    Votes: 4 2.3%
  • A bit worse maybe but not a big deal IMO.

    Votes: 30 17.5%
  • Worse, much worse. Maybe we both need vacations.

    Votes: 117 68.4%
  • "Online Casino"?!? I thought this was a pizza delivery service.

    Votes: 8 4.7%

  • Total voters
    171

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
Bottom line is especially for Australians do not bother wasting your money or time at any online casino they are all at best licenced with a dodgy curico ( unregulated ) licence and they are all out to rip off and scam Aussie players.
I find it funny how easy is to deposit and then to take the money out your account but to make a withdrawal there that many terms and conditions and excuses and bullshitt let's involved with trying to get money from them, all part of the scam.
They are all in one way or another linked either through data shared on a network or they are partnering with each other.
I would never ever waste any more money on ne curico licenced casino online.
God I miss the microgaming days and malta licenced casinos.
But I guess those days are gone for good
It's freaking sad. And it takes its toll on our community. We once had a load of Aussie members (don't get me started on our US traffic) who were a lot of fun, engaging, amicable and even troll-like. But whatever, it was a chunk of our community that has diminished because they are effed out of playing at any legit online casino. Breaks my heart thinking about it - when this industry was a load of fun. Now it has gone to the dogs.
 

EkJR

Senior Member
MM
Joined
Feb 3, 2018
Location
Glasgow
In the UK it's an absolute shambles out with a handful of the biggest operators. Companies like Genesis, Aspire, Jumpman can just operate loads of different brands and hit customers with the same old crap over and over. It's absolutely incredible that these crooks can still run casinos here. Kudos to some who were good and have left the market, such as Betsafe group. There is nothing in it for them here anymore. There is plenty in it for the rogues though...offer utterly pathetic RTP versions of slots, average player doesnt understand RTP and spunks fortunes away. Then when someone dares to withdraw from one of these places they are waiting weeks for any sign of money. It's a true disgrace and the whole sector is in a serious mess.
 

andym

Experienced Member
Joined
Jul 6, 2013
Location
germany
I really thought that there were several single casinos only who changed their promos, rtp, behav... etc to the worst.
but after checking also my other online casinos I played at for the last 6 years plus these fake streamers out there I really have to excuse. It’s not a single casino. It’s the whole industry that gets worse and more worse day by day.
Such a shame. And scam all over the place
 

Deeplay

New World Order
webmeister
CAG
mm1
Joined
Aug 27, 2008
Location
The biG Eu
It’s so bad that I’m using self-exclusion more than ever before.

I have not used SE in a while but do close down accounts. Lots of them the past year or so!

Im down now to 2 casinos - 21casino which i have just re-opened - and videoslots which is open but no deposits. And soon as I get a SOW I see that as my time to quit a casino. Never again will I give my personal financial information out. It is intrusive and I personally find it really disrespectful. One casino very well know name I wont mention asked me "how can you justify a £100 daily deposit limit ?" the tone and context pissed me off greatly! Probably some 21 year old cs rep decades my jr trying to question what I earn and where. I dont and wont justify anything anymore to anyone. If that means no more casino play under the UKGC then so be it.

Just wait until October when the next set of "rules" come into force. Expect some big names to leave the UK. Its not all the casinos fault - as Casinomesiter said in his excellent pod cast - the UKGC have become a political body.
 

BrianGhattas

Where's My Handpay?!?
Joined
Mar 8, 2016
Location
Ottawa, Ontario
@Deeplay

Yeah, I’m down to Video Slots and PlayOLG and I’m on a one month self-exclusion break on both of them. I might have to bid adieu to VS if this talk about PlayOLG finally getting the European slots is happening this week.

I just can’t win any more. $100 deposits are eaten in less than an hour. The slots are way too tight everywhere and I’m not having fun gambling these days. I don’t expect to win every time but losing 90% of the time is ridiculous.
 
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9HOURSAWAY

Experienced Member
PABnononaccred
Joined
Aug 3, 2018
Location
Nottingham
'Has online gambling gone to the dogs'?.....Yes, for sure, the joy has been completely sucked out of it.

We are constantly treated either like children or potential money launders, with constant pop up warnings about how long you've been playing, 'we have safe gambling tools' 'why not set a deposit limit?' 'when the fun stops ,stop' to name but three, and of course the dreaded SOW of which has caused me to leave many a casino I have played at and liked, and am now in battle with one of them to get them to pay me the £548.36 they owe me.

Added to this, I joined a casino just three days ago as they had the two games I play the most, I made two deposits, one of £200.00 and one of £500.00. I lost both, that's fair enough, that's gambling for you, but then this morning I get an email from the casino saying that they will have to suspend my account as four and a half years ago I self excluded from Sky BET Group (SBG) and they now own SBG. How was I meant to know this when I signed up and why didn't their system flag it up at the time? Is a player supposed to know who owns who now days? It's a fuc***g minefield!

And also, had I won and made a withdrawal request, do you think it would have been paid?....I think we all know the answer to that one, but while they would have been happy keeping any winnings you can be sure they won't be returning my deposits. What a great earner for the casinos, let everyone sign in and create an account, check a few days later and if they find the player is excluded within the casinos group they can then suspend / close your account and keep your winnings (if you won) and keep your deposits too if you lose. They say you can't have your cake and eat it, but that's Bullshit in the online casino industry, these guys are woofing that cake down!

It's getting to the point in my opinion where the stress and hassle you go through for something that is meant to be a lesiure activty are making me think long and hard if I want to continue slotting...I would miss it, I won't lie, but I would be better off for sure!
 

BrianGhattas

Where's My Handpay?!?
Joined
Mar 8, 2016
Location
Ottawa, Ontario
I'd like to add that it irks me when the "Support Team" parrots the same BS when I complain that their slots are tight. They regurgitate the same "slots are random" dreck every time and believe every gambler doesn't know how they work. It's insulting.

This "lucky bloke of the day" trash needs to end.
 

souldragon

Senior Member
Joined
Oct 17, 2012
Location
Kent,United Kingdom
Personally i will be glad when the land based casinos reopen.Nearest one to me is an hours drive each way but at least if i have a lucky night i will be able to walk out with my winnings without having to worry about having to supply Source of Wealth documents.Although once the UKGC have finished with destroying the online gaming industry they will probably turn their attention to bricks and mortar.
 

lordblucan

Full Member
Joined
May 9, 2013
Location
UK
I started playing back in about 2006 and the last few years have been absolutely awful when I look back. I'm down to two casinos now and will likely close those accounts soon.

I don't bet big or use autoplay very often so some of the new rules coming in won't affect me too much. What has affected me most is the shocking customer support! It genuinely seems like casinos couldn't care less anymore.

I've had lots of bad experiences over the last year but my most recent was at Buzz Bingo. When I noticed cashback I was owed had not been credited to my account, I figured I'd just get on live chat as usual and it would be sorted. How wrong I was, it seems they too have abandoned any kind of customer care. 😞 They ignored me on live chat for a few days then ignored my emails for a few weeks. I finally managed to speak to a CS agent on chat and they told me they would investigate. Since then that agent has also ignored me so I've given up with them altogether. They have even ignored my request to make a complaint.

So yeah, I'll be getting my coat any minute, it's just depressing now.
 

LHofsdal

Ueber Meister
MM
Joined
Jan 9, 2010
Location
NY
I think it is worse also, to the point where I don't play much if at all any more. Just started playing at 3dice again, had a few nice hits but still don't play like I used to. They have only bitcoin to deposit if you're from the US. I don't use bitcoin. Vegas Crest is a place I played at all the time. Just my gut feeling, but it takes an act of god to get a feature since they did some updates. Games just don't play like they use too. I get many emails from players where it is taking over 300 spins to get a feature on Rival slots to get paid 40 cents. Game Art games are now Lucky Games and they aren't lucky at all. A friend of mine sent a video to someone who works for IGT, had over 700 spins on a slot with no feature. This happened 4 times in a row for him. IGT told him not to put in another penny because he would just be wasting his money, the payouts are so low they felt is was comical.

I do miss the days when I first signed up here on CM. I loved reading posts while having my morning tea and seeing everyone joke around. I still visit CM every now and then. I like to see the screen shots of games I can't play and keep up with what is going on in the industry.

I wish you all the best!
LH
 

pmhcfc

Experienced Member
Joined
Oct 31, 2008
Location
UK

moonlightjoker

Spammer
Joined
Apr 28, 2021
I've played a lot of gambling casinos, it was poker, blackjack, slots. So that is why I decide to write compare article about online gambling for all players. I hope <snip> information will helpful for all.
 
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Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
I've played a lot of gambling casinos, it was poker, blackjack, slots. So that is why I decide to write compare article about online gambling for all players. I hope <snip> information will helpful for all.
Good one. Reported to Cashmio's affiliate manager for posting spam in this forum. I'm guessing that's a violation of their terms and conditions. Bummer for you.
 

Bunbu

Newbie member
Joined
Apr 25, 2021
Or the casino has implemented ridiculous KYC rules that have nothing to do with customer safety or satisfaction and everything to do with the casino making the withdrawal process as painful as possible in the hopes that Joe/Jane Average Player will get so frustrated that they just reverse the withdrawal and end up playing their winnings away. Result? Pissed off and poorer customer.
I have a horrible story about stupid KYC laws, which is a few years (2019) old but I believe many gamblers are still dealing with.
I lost about 1500 euros in one day in that casino playing Monopoly, the worst live show you can encounter. At the end of the day (or night), I hit *800 with the last eurs on my account, and I was able to cashout around 900 eur without any issues.

I played "monopoly" for a few days in a row, every day, and I lost over 4000 euros. Finally, I got *1700-1800 *7 EUR...and now the real story begins.

I pressed the withdraw button... Please send us your KYC... That's what they asked for, so I did it.

"Pictures aren't good..." (even on my newest Samsung phone, which had one of the best cameras in the world)...so we played the "not nice pictures" game three or four times... = 2 days.

What happened after that:

1. Send us utillity bill in PDF, not in JPG
2. Next day: Send us utillity bill in jpg, not in PDF
3. No, no you need to take picture with phone of PDF printed on paper, and send to us...(that's literally and basically making a fool of me or you).

That was going like 3-4 days (utillity saga), I give them all kinds of utility bills that you can imagine for one household. ...i was so pissed off but i was holding my hands...

After the utility bill saga ended, a previously approved and recognized debit card in KYC became a KYC issue... I deposited with two different visa cards...so they demanded that I submit an image of a third debit card from a different bank...!!!
"We need that as KYC proof because you used two different cards to deposit, and we need a third to ensure that all cards are yours, bla bla, bla, bla..." what a load of nonsense, right?
I had an expired card from another bank, so I simply used Photoshop to make it not expired (I was so pissed off, I said that)...
The real joke is that they didn't even notice the photoshoping, and they easy accepted false document... and finally approved my withdrawal 5 minutes after I sent them an image of my expired debit card, and I received my 10,000 euro payout after nearly two weeks of KYC horror.

I immediately closed my account in that casino after verifying that my funds were in my bank account.

I didn't mention the name of the casino, but if someone insist, I can say it. By the way, this wasn't and still is not a shady casino.
 
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Sasukdcf

Full Member
PABnorogue
Joined
Jan 3, 2015
Location
Norwich
ABSOLFUCKINGLUTELY........

its bullshit.... as a higher stakes player its a total load of fucknuts wankfest bullshitting cocksucking pain in the arse waste of time and limited enjoyment and has been for ages.....


spend more time filling in SOW forms or plainly telling casinos to suck my fat one when they refuse my docs....

the stakes are going down by the day

No feature buy is bullshit as puts UK players at a Huge disadvantage (im sure this wouldhave been covered a million times in No Limit threads )

I feel the games have changed and especially BGT games which at higher stakes have become worse than Dire.... in fact a total fucking joke...

(topped off with hitting enhanced feature on wild rose yesterday on £8 stake and winning a massive £65 !!! )

Cant even watch the bandit any more as he does low stakes dull videos now, although he seems to be equally bored also.....


The GC have totally fucked the industry and havent helped in any way..... I could still spunk thousands of pounds if I wanted I just cant have any fun doing it....

but its ok they will soon be banning autoplay so I dont lose track of my play!!!

cretins !!!
 
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