aceinhole21 said:
The Pirate issue is a dead horse, but my question is now I would like to give these guys a try since they are under new ownership. It is probably only fair as well to help them get a new start (although I still think they should change their name.) Is playing there a good idea? any feedback on the NEW Hamptons?
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The following are a couple of quotes directly from emails sent to me when I tried to assist a player in getting paid $5,276.00 that a he had won back on the 4th of February playing slots at Connect to Casino.
The only thing this player did was request a legitimate pay-out. But instead of paying the player they immediately went in to ROBOT mode. Saying that his play was suspect and they were investigating his play (or words to that effect).
I am finished discussing Ben. He will be paid within the stipulated period as is everybody else at Connect To Casino. If you have another case then present it and I will take care of that too.
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Regards
John Spears
Public Relations
Telephone : 1-800-270-8504
This is much better. Now that you present actual cases I can give you actual responses and we can help the players. His account has been banned. As per the rules on our website :
"We reserve the right to ban/close your account at any time at our sole discretion.
In the event that your account is banned and you have not violated any of the rules stated at this website then these are the steps accounting will follow to complete our business with you (in chronological order) :
1> All bonuses will be revoked
2> All deposits will be returned within 72 hours of banning
3> All winnings will be sent to you (via your method of choice) within 30 days of banning
He will be receiving his money within 30 days of banning (by March 28, 2004)
On to the next case please......
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Regards
John Spears
Public Relations
Telephone : 1-800-270-8504
In short if youre looking to play at any of the casinos in this group. Dont say you were not forewarned. Notice in the second quote Mr. Spears states that the player will paid 30 days from the date the player was banned, not from the time the player hit the jackpot.