GVC - Coral and Galacasino showing the wrong RTP to players, possible breach of license

Flyingslotsman

Senior Member
Joined
Mar 14, 2015
Location
Scotland
So they are making the max win on this roughly 9% of the potential max according to the help file. Why are Netent letting them get away with this, and if someone hits the max potential win do ladbrokes then get to keep 91% of that win? If thats the case then its pure robbery.

If I hit max cap on the bonus at 9p, instead of winning 9k, max I could win would be £900. That shit is not on, how on earth are they getting away with that!
 

Spikie

Experienced Member
Joined
Dec 5, 2016
Location
Uk
This must be a blatant breach of licensing .

Can anyone at GVC confirm that any wins are capped at 10000x stake before the UKGC get a ton of emails in the next couple of days ?
 

Mr_Slot5

Senior Member
Joined
May 6, 2019
Location
Cheshire
What's the betting that once this is investigated we get a 'Sorry, this is an error on our part, it has been amended accordingly'

If this goes in favour of the consumer, how many people will need to be retrospectively paid out?

I just don't understand why some casinos risk things like this. Is short term profit really better than a long term viable business? Things like this could ultimately see them go under...I just don't get the logic.
 

bamberfishcake

Senior Member
MM
Joined
Jan 8, 2019
Location
Essex
So if correct and the remaining winnings go to the casino they are basically creating a completely new revenue stream from max/mega wins.

One way or another this group seem intent in ripping customers off.

Even if they remove the cap; this and the rtp reduction show their intent and the methods they are willing to use getting there.

Not somewhere trusted to play for me.
 

bamberfishcake

Senior Member
MM
Joined
Jan 8, 2019
Location
Essex
Yep, and theyu also added quotas on the affiliate side recently, which i know isn't taken into account now on here, but goes to show their whole attitude is to deceive.

Thanks for spotting this.

Were going to have to get you a detectives badge and trench coat :)

At least we can look out for each other if the UKGC wont protect us from this kind of stuff,
 

Kroffe

เ๓ ค Ŧคภςץ ๒єคг
MM
Joined
Mar 2, 2019
Location
sweden
Thanks for spotting this.

Were going to have to get you a detectives badge and trench coat :)

At least we can look out for each other if the UKGC wont protect us from this kind of stuff,
Things like this makes me a bit paranoid.
Time to check all sites before playing doa2 i guess. :(

Would not have been happy if my doa2 hit was capped at 10 000x stake.
Its such a bs rule, and imo the 250k max is also bad.
If they cap winnings at 250k, they shouldnt be allowed to have betsizes able to produce anything more than that.
 

brianmon

Ueber Meister
webby
mm4
Joined
May 22, 2013
Location
Cumbria
Another UKGC licensed casino which is non-compliant with the regulations is PokerStars.
They display their games in such a way that the helpfiles aren't even accessible.
So your guess is as good as mine as to what RTP PnG (and all the other provider's slots) are running at.

 1262.jpg
 

colinsunderland

Experienced Member
webmeister
MM
Joined
Jan 28, 2016
Location
uk
Its completely misleading for customers, having it hid away at the very end of the help page, that is hidden away too.

In game graphics and help files say differently, why would a customer see an in game screen like below, then go hunting to see if, somewhere else on site, was another file saying a different max win.

2020-05-16 (2).png

The Coral help file for that game also states 10k.
More to the point, which one is actually the correct one.
 

CasinoNinja

Senior Member
MM
Joined
Apr 27, 2017
Location
UK
Another UKGC licensed casino which is non-compliant with the regulations is PokerStars.
They display their games in such a way that the helpfiles aren't even accessible.
So your guess is as good as mine as to what RTP PnG (and all the other provider's slots) are running at.

View attachment 131683

I've sent an email to them asking about this, still waiting for their reply. But looking at other provider's they seem to be running at the highest RTP
 

CasinoNinja

Senior Member
MM
Joined
Apr 27, 2017
Location
UK
I've sent an email to them asking about this, still waiting for their reply. But looking at other provider's they seem to be running at the highest RTP


Actually I figured it out, press the pokerstars icon top left and there is an help menu there. Looks like max RTP
 

wobble33

Experienced Member
Joined
Aug 16, 2004
Location
uk
Guys

Is this now confirmed max 10kx or max 250k payout? I play on these sites, and i wont play any longer here if this is the case but no one has come back to this thread for a while
 
Top