GVC - Coral and Galacasino showing the wrong RTP to players, possible breach of license

Mr_Slot5

Senior Member
Joined
May 6, 2019
Location
Cheshire
Have you got the link to this? I can't find it in their help section. I DID find this Source Of Funds info, which shows why they're not as keen as Casumo to demand it :-

Not only that, they're conflating source of funds and source of wealth.
 

colinsunderland

Experienced Member
webmeister
MM
Joined
Jan 28, 2016
Location
uk
Anything that's capped under the game's own maximum prize will reduce RTP.

Not necessarily. I'm guessing the full amount will be paid, then they will remove the excess on withdrawal, therefore the RTP will stay the same, and GVC will get richer. It will also explain why they now check all withdrawals before they pay.
 

JGslots

Ueber Meister
webmeister
PABinit
Joined
Feb 12, 2013
Location
Wales
This is absolutely disgusting. This needs to be brought to the attention of the UKGC, it’s completely unethical to cap a win at 10,000 stake when most new volatile slots are capable of wins over that figure.

Rob :)
 

colinsunderland

Experienced Member
webmeister
MM
Joined
Jan 28, 2016
Location
uk
This is absolutely disgusting. This needs to be brought to the attention of the UKGC, it’s completely unethical to cap a win at 10,000 stake when most new volatile slots are capable of wins over that figure.

Rob :)

And even worse to have it hidden at the bottom of a hidden help file, when the in game splash screen at the start states you can win over 100000 x stake, and the help file further up the page states max win is 1,000,000 coins. Lets see if @Adam_LadbrokesCoral or the other GVC staff member on here (who I said I wouldn't name) would like to comment on this issue?
 

danofthewibble

Senior Member
Joined
Jan 2, 2018
Location
UK
Aye. Especially as the in-game help file (which is what most people would look at) says nothing of the sort.
 

EkJR

Senior Member
MM
Joined
Feb 3, 2018
Location
Glasgow
More scummy tactics from GVC, this has been added to most, if not all, games

The maximum win from a single game is £250,000 or 10,000xBet - whichever is reached first (depending on currency. Other Operator limits may apply).

Obviously its not often you would win that much, but, as an example, we all know DoA2 can pay 50kx+ imagine getting that once in a lifetime hit and being capped at 10000x stake.

Still waiting for the email telling everyone they were getting ripped off for over a month too.

Still waiting for an answer on behalf of someone as well, sweep sweep I think
 

Spikie

Experienced Member
Joined
Dec 5, 2016
Location
Uk
@UKGC. It’s about time they have a rep here , they should use this site as a source of breaking news.

Shame on GVC . If they stand by the multiplier win cap they should be closed down immediately.
 

Flyingslotsman

Senior Member
Joined
Mar 14, 2015
Location
Scotland
And even worse to have it hidden at the bottom of a hidden help file, when the in game splash screen at the start states you can win over 100000 x stake, and the help file further up the page states max win is 1,000,000 coins. Lets see if @Adam_LadbrokesCoral or the other GVC staff member on here (who I said I wouldn't name) would like to comment on this issue?

Do you know if ladbrokes are the same? I have a little funds in there, if that's the case I'll ensure I don't play there at all.
 

colinsunderland

Experienced Member
webmeister
MM
Joined
Jan 28, 2016
Location
uk
Do you know if ladbrokes are the same? I have a little funds in there, if that's the case I'll ensure I don't play there at all.
I don't have an account there, but would imagine so, they are GVC files, so probably the same across the board.
 

Flyingslotsman

Senior Member
Joined
Mar 14, 2015
Location
Scotland
I don't have an account there, but would imagine so, they are GVC files, so probably the same across the board.
I checked to see DOA2 but only through my mobile, I couldn't find that 10k limit anywhere. I'm going to check via desktop, if that's the case I'm out. They've just "updated the site" it's still bloody awful, but I use it for football bets, will see what novibet have to offer in terms of football instead. Still can't get over this, it's absolute criminal.
 

colinsunderland

Experienced Member
webmeister
MM
Joined
Jan 28, 2016
Location
uk
its a nightmare to find the help files on mobile, I'll have a look on coral in a minute see if i can find them, should be the same on ladbrokes
 

brianmon

Ueber Meister
webby
mm4
Joined
May 22, 2013
Location
Cumbria
The same rules are in the helpfiles at Gala Casino, on all their games that I've checked. Although they don't have DOA2

The maximum win from a single game is £250,000 or 10,000xBet - whichever is reached first (or currency equivalent. Other Operator limits may apply).

Last modification date: 2/18/2020


And if the last modification to the helpfile, was back in February, then this isn't anything new. It's been there for 3 months at the very least.
 

mack341

Senior Member
Joined
May 8, 2018
Location
south east england
Ladbrokes DOA2 help file

"The maximum total win in a game round is capped at 1000000 coins multiplied by the bet level. "

is that the same as 10,000 x?

the help file is contained in those three horizontal lines in the bottom left of the screen, next to the ladbrokes name.

edit: on another point, ladbrokes have revamped their site since I last went on in february, I don't like it much, can't see any improvement. before they had a 'games' and 'slots' page, if I wanted to play netent or PNG [pre the rtp snipping] I would just head to the 'games' section. Now as far as I can tell it's all jumbled up, and the easiest way to find a game is to type the name into search rather than browse as I would before. If you click the 'all slots' category you have the fun of scrolling down the screen while 1453 game icons gradually appear, what's so hard about offering an option to separate according the slot maker, wms, netent etc..??
 
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colinsunderland

Experienced Member
webmeister
MM
Joined
Jan 28, 2016
Location
uk
Ladbrokes DOA2 help file

"The maximum total win in a game round is capped at 1000000 coins multiplied by the bet level. "

is that the same as 10,000 x?

the help file is contained in those three horizontal lines in the bottom left of the screen, next to the ladbrokes name.

Go further down the help file to the RTP section

Can't find the help file son mobile but its here

You do not have permission to view link Log in or register now.


1 million coins is 111,111.11 x stake
 

cncas2123

Meister Member
Joined
May 23, 2015
Location
Belfast
Go further down the help file to the RTP section

Can't find the help file son mobile but its here

You do not have permission to view link Log in or register now.


1 million coins is 111,111.11 x stake
So they are making the max win on this roughly 9% of the potential max according to the help file. Why are Netent letting them get away with this, and if someone hits the max potential win do ladbrokes then get to keep 91% of that win? If thats the case then its pure robbery.
 
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