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guts unplayable..anyone else?

Discussion in 'Online Casinos' started by dionysus, Jul 28, 2016.

    Jul 28, 2016
  1. dionysus

    dionysus can turn wine into water CAG MM

    Occupation:
    n/a
    Location:
    I'm a Canucklehead
    Man, the seconds and minutes between spins, game crashes, reloads.
    Anyone else?
    Not my net, checked other tabs and pages and load fine.
    On the plus side, longest session I've had in ages...not winning, but the lag lol
     
    2 people like this.
  2. Jul 28, 2016
  3. dionysus

    dionysus can turn wine into water CAG MM

    Occupation:
    n/a
    Location:
    I'm a Canucklehead
    Ugh, busted out and glad; what a horrible endeavour....even the 5 cents cant spin out because games won't load.
    What a wasted evening, was so stoked to play seeing as I can only dep once a month these days. I'd have had more fun buying paint and watching it dry....might have been as dull staring at the walls, but I'd have had an end result.

    Rant over. lol

    guts unplayable..anyone else?: guts.JPG,Jul 28, 2016
     
  4. Jul 28, 2016
  5. goatwack

    goatwack enthused hangman CAG

    Occupation:
    Turns Tricks
    Location:
    Londonia
    Just remember to contact the 'Help Desk' and quote 'Error code 211'.

    That way chat can really get to the crux of the problem! :(
     
    3 people like this.
  6. Jul 28, 2016
  7. dionysus

    dionysus can turn wine into water CAG MM

    Occupation:
    n/a
    Location:
    I'm a Canucklehead
    lol, because I don't already CClean before I play and need to be told that should fix it :D

    (to be fair,dont think guts has trotted that one out to my recollection - though always annoying to hear)
     
    1 person likes this.
  8. Jul 28, 2016
  9. goatwack

    goatwack enthused hangman CAG

    Occupation:
    Turns Tricks
    Location:
    Londonia
    Sounds like you had a bit of a crap time there Dionysus. To be fair no one enjoys stuttery gameplay like that. Even if I cashed out with a profit it would be painful to reload the slot after every spin and it's not on.

    Sorry to hear your monthly session got ruined because of it, and annoying how casinos just don't do anything to improve their service:mad:

    After all, we all just keep coming back for more of the same. In fact I'd have more fun talking to the wall that I've just watched dry than play bloody laggy slots, it's the worst :mad::mad:
     
    1 person likes this.
  10. Jul 28, 2016
  11. dionysus

    dionysus can turn wine into water CAG MM

    Occupation:
    n/a
    Location:
    I'm a Canucklehead
    It does indeed blow dirty donkey bits. Not getting over starting balance (well, i was 2 bucks up for a second or 2) is bad enough time and again, but to not even enjoy the playing is even worse.
    Maybe next month smooth sailing. :D
     
    2 people like this.
  12. Jul 28, 2016
  13. Harry_BKK

    Harry_BKK Senior Member CAG mm1

    Occupation:
    job is OK
    Location:
    Balcony
    Error 211 is a connection issue somewhere between you-casino-game provider.

    If somebody could explain that API stuff then we might know better what exactly it is.

    guts unplayable..anyone else?: Picture2.png,Jul 28, 2016
     
    2 people like this.
  14. Jul 28, 2016
  15. dionysus

    dionysus can turn wine into water CAG MM

    Occupation:
    n/a
    Location:
    I'm a Canucklehead
    The 211 was only near the end..otherwise, it was simply spiining endlessly then tming out.
    I'd think it was my side, except, as it was just spinning, aside from opening any other pages and loading, i could open another tab, start this new CM thread, post and read it, while the slot was still spinning.
     
    1 person likes this.
  16. Jul 29, 2016
  17. BrianGhattas

    BrianGhattas Where's My Handpay?!?

    Occupation:
    Freelancer
    Location:
    Ottawa, Ontario
    I'm on Day 8 of my GUTS deposit and I've had games crash on my tablet and laptop. Usually affects Microgaming and NextGen. It's annoying but nothing bad. You think it's just lag and then you're forced to restart the game.
     
    1 person likes this.
  18. Jul 29, 2016
  19. Guts - Yits

    Guts - Yits Dormant account

    Occupation:
    Casino Manager
    Location:
    Malta
    Hey guys,

    I was having a crappy time with quickfire/MGS games myself yesterday - although different in nature than yours (game sizing issues, coupled with slowness). The error message is indeed one served by the game provider, but that does not always mean that the error is on their end/

    Let me check your gameplay logs for yesterday to find the games in question and best I can do is send it through to our internal NOC and Microgaming helpdesks.

    If you can PM me some details regarding your ISPs, and devices browser types etc...whatever you can provide it might help a tad. I promise we won't tell you to clear cache and cookies :) @brianGhattas - not sure we've e-met before, any chance you could PM me your Guts user credentials please?

    And anyone outside of Canada experiencing problems of this nature in the last few days? Please let us know, as every little helps.

    Thanks,

    Yits
     
    1 person likes this.
  20. Jul 29, 2016
  21. Guts - Yits

    Guts - Yits Dormant account

    Occupation:
    Casino Manager
    Location:
    Malta
    Firstly, love the Mr Pickles avatar - brilliant!

    I sucks, I hear you - and fully understand how you get to the assumption that we may not be doing enough to improve service. Just want to alleviate concerns that we don't - cos it's always a burning issue that is taken seriously internally.

    The problem is that it is often so random, and so hard to identify individual players'technical issues - i.e. from where they originate. It can be constituted by a multitude of factors internal and external, and the true challenge lies in finding out the exact sources of the issues, usually with remote customers to whose computers and/or phones we of course have no access.

    Hence those annoying requests on my part for device and ISP details etc... because often I'm afraid to say we cannot pinpoint anything with ease, no matter how much or tech-geeks may try.

    Hope this helps,

    Yits

     
    5 people like this.
  22. Jul 29, 2016
  23. citizenx

    citizenx Meister Member MM

    Occupation:
    Stuff
    Location:
    UK
    If it helps, had the same at Rizk on occasion and as they're using the same platform and I've ruled out issues at my end then I would suggest it is some kind of intermittent/ sporadic issue on the platform.

    Its quite rare but can last for a while.
     
    1 person likes this.
  24. Jul 30, 2016
  25. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    LoL is that a genuine table of errors :confused:

    All the codes are the same problem API time out error, What a bloody joke, I do not think who ever designed the code know what they mean

     
    1 person likes this.
  26. Jul 30, 2016
  27. Harry_BKK

    Harry_BKK Senior Member CAG mm1

    Occupation:
    job is OK
    Location:
    Balcony
    Yeah mate that is a part of an original MG manual. The chapter is connection errors. :D
     
    2 people like this.
  28. Aug 1, 2016
  29. PNEFOREVER2

    PNEFOREVER2 Senior Member MM

    Occupation:
    Parcel Sorter.
    Location:
    Preston,lancs
    I'm getting it now, game won't even load. Seems to be worse with the MG games, tried thunderstruck 2 and got the same error :mad:

    Typically, I was right in the middle of a (rare) good session on Immortal Romance too.

    guts unplayable..anyone else?: Guts Error.JPG,Aug 1, 2016
     
    2 people like this.
  30. Aug 1, 2016
  31. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    Had my Monday 'Double' session spoiled also.

    Went to throw my last 20 at IR but in the first few spins it disconnected twice and all other spins were lengthy and laggy :(

    Switched to CFTBL and DOA (which I don't play much these days but wanted smooth spins) and was wiped out in minutes.

    Usually would have gone Rhino/IR/Jurassic but as I say session spoiled by these bloody QF problems which seem never ending.

    Have spoke with Yits about this before and feel for Guts/MT secure as they catch the brunt of the 'moans' yet the people behind the error simply sit back counting their profits, immune to the back lash from customers simply because their servers cannot cope!
     
    2 people like this.
  32. Aug 1, 2016
  33. JkG

    JkG Lady Loser of House Losealot of The Lost Islands

    Occupation:
    Admin.
    Location:
    Ireland
    Yes, I'm getting the same error message - the account not being verified (sorry the same one as OP is getting) and I'm Ireland based.
    Been happening over a week now on mobile and laptop. Very frustrating.
     
  34. Aug 1, 2016
  35. chrisigissi

    chrisigissi Dormant account

    Occupation:
    Business man
    Location:
    Near Koblenz
    Finally Guts allow German Players again and then...
    deposited 20 EUR only to see that the games slow or endless spin and "lost connection to server" :(
    disappointing evening...no need to say that toward switching the games, the bust-out has ended my Guts-Trip

    Hope you will solve the problems, so the gaming will be fun again

    all the best and have a nice evening
    Chrisi
     
    1 person likes this.
  36. Aug 1, 2016
  37. JkG

    JkG Lady Loser of House Losealot of The Lost Islands

    Occupation:
    Admin.
    Location:
    Ireland
    The one game i wanted to play keeps kicking me out with the error message ARGH!! sucks!
     
  38. Aug 1, 2016
  39. kerry888

    kerry888 Full Member

    Occupation:
    Look after my children
    Location:
    w-ton
    Its terrible tonight for the errors had god knows how many , 1 last go and give up till tomorrow lol
     

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