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Guts seems offline atm

Discussion in 'Online Casinos' started by petro, Dec 14, 2015.

    Dec 14, 2015
  1. petro

    petro Dormant account, per user request PABnoaccred2 PABaccred

    Occupation:
    N/A
    Location:
    Narnia
    I was just playing at Guts and it logged me off the casino.
    Now, when I try to enter Guts it comes up with a page in a different language.
    It seems all links get redirected to this page, anyone else having this problem?
     
  2. Dec 14, 2015
  3. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    Working fine here in the UK :confused:
     
  4. Dec 14, 2015
  5. Welith

    Welith Non-Gambler

    Occupation:
    N/A
    Location:
    Sweden
    Its the same for me.
     
  6. Dec 14, 2015
  7. petro

    petro Dormant account, per user request PABnoaccred2 PABaccred

    Occupation:
    N/A
    Location:
    Narnia
    Upon further experimentation trying a different browser worked.
     
  8. Dec 14, 2015
  9. Harry_BKK

    Harry_BKK Senior Member CAG mm1

    Occupation:
    job is OK
    Location:
    Balcony
    all smooth and Ok here. :thumbsup:

    try the usual: close browser, clear cache and history.

    I know, we all heard it before, but in 90% of the cases it fixes the problem.
     
  10. Dec 14, 2015
  11. petro

    petro Dormant account, per user request PABnoaccred2 PABaccred

    Occupation:
    N/A
    Location:
    Narnia
    I think an affiliate somehow hijacked my browser as I can see the word "referrer" in the url.
    Pretty shocking tactics.
     
  12. Dec 16, 2015
  13. Guts - Yits

    Guts - Yits Dormant account

    Occupation:
    Casino Manager
    Location:
    Malta
    explanation

    Hi guys,

    Sorry to get back to you all so late.

    Firstly, @Petro, I promise you nothing of the nature you describe is in play - we are far too overworked and busy to cook up anything even remotely as sinister :oops:

    Our SEO manager had set up a redirect for certain, organic traffic coming from locations in Norway, and we were going to A/B test which route the selected customers seemed to like better. Nothing malicious, just to try and improve our site and keep the landing punters engaged.

    At the same time, I was sitting more or less alone in the office, updating the next day's Xmas trivia content (by the way, if you're not involved, get on it now. Free spins just for answering questions...no strings attached :)). As I cleared site cache to put the changes into place, it triggered this A/B test redirect for very selected traffic to go live for everyone, myself included.

    A good 25 minutes of panic ensued, and after getting all the relevant people to look at it, the code had opened up the redirect for everyone, in error. My awesome colleagues ran to the rescue from their various locations and fixed it.

    Sorry for the disturbance this caused, and please PM me if you suffered any financial disadvantage. Apologies on behalf of the whole Guts team.

    Yits
     
    3 people like this.

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