ive been playing 5 years there now, and many a times ive been lucky to sit and play a day or 2 on a dep racking up loads of ticketsDo I read it correct that every player can only get one ticket for the draw?
I read the german version a couple of days ago and that sounded like you get one ticket for every deposit of 50 or more.
If its only 1 ticket per person at least finally a raffle with a fair chance for everyone. Most of these raffles are useless as someone always has a million tickets.
ya, unless he's been promoted, I think he just has a seat at the table
In regards to the letter that was sent out, If you've received the letter, would you kindly contact us here on CasinoMesiter in a private message and we'll credit you accordingly as there's no deposit required to receive these spins if you've not received these spins as you should receive them as you log in to the website directly.
Unfortunately, the agent who you were in contact with must have been misinformed I'm afraid, I do apologize for that.
Regarding the email that was sent out, is that it was part of our campaign for Battle Royale to deposit and Get Free Spins.
I'm sorry for the email that was sent out, I've informed the casino team about it and your thoughts and they're looking into what happened with the email as it should not been sent out like that.
Unfortunately, it's already been sent out and right now I'm sorry, there's currently nothing I can do about this and we do apologize for it being misleading as we should have used different wording for it.
Your Guts Tasinomeister Team
I was in checking and he is CCO. They are really getting big so I guess they have done a good job. I can't stop thinking it was much better when they were small, and the same goes for most companies.
We suddenly don't matter anymore...
Hi that's all good, however I should not have been pushed to post this issue in this forum in the first place and no GUTS rep has made any effort to contact myself and apologise nor entice me to reopen my account.Hello Everyone again!
I have some good news.
I do apologize for the long wait and inconvenience about this being misleading and you've been credited for our campaign offers, I've now received information that everyone who did receive the Direct Mail offer.
Should now be credited so you should see them in your rewards section on your Guts account when you log in, so get in there and claim it and enjoy your Friday!
Your Guts Tasinomeister Team
no GUTS rep has made any effort to contact myself and apologise nor entice me to reopen my account.
Hi that's all good, however I should not have been pushed to post this issue in this forum in the first place and no GUTS rep has made any effort to contact myself and apologise nor entice me to reopen my account.
Shame as I do like the look of the new layout and am also a frequent online poker player.
Makes me laugh that a group as large as these, print leaflets, post them out through snail mail, and still screw up the promotion. Total incompetence.
Really have to agree with you in this one Colin. Especially if you send snail mail which have much bigger cost attached than email or any instant message, would assume that these snail one ones would be at least triple checked before sending them out. GIG state all the time to be high state of art technology company but unfortunately it don't show everywhere, hope things get better.
An email might be done and sent by one person, an odd typo, working from a template and forgetting to change something, all simple, human error. Not good, but I'm sure we have all made a mistake in an email previously.
In this promotion, someone has made the offer, probably another team designed the leaflets, then it will have been sent to be checked, then off to printers, who will have made one, sent it back for checking and approval, then most likely double checked before the printers post to customers. How many people involved in that process? So either they all missed the mistake, or the promotion wasn't set up properly in the casino backend and they failed to let support staff know, either way, considering the size of GUTS you would think the error would be picked up at some point, without customers having to complain on a forum.