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Discussion in 'Online Casino and Poker Complaints - old section' started by Sebastian, Jan 30, 2006.

    Jan 30, 2006
  1. Sebastian

    Sebastian Banned User

    Occupation:
    Cult Leader
    Location:
    Third rock from the sun
    Okay then. So I've been monitoring these forums for a while and must say I have been very impressed (mostly) with the knowledge of some forum members. Most of you have legitimate complaints about certain casinos which, it has to be said, deserves attention.

    HOWEVER. I have seen many posts bordering on being slightly irrational and void of reason. Of course, from time to time, there will be problems with cashins etc because, quite frankly, casino groups (like any other business) make mistakes. But, in some instances the grievance from a player is derived from them simply not understanding the way things work. In many cases, the accuser is a bonus-abuser who vents furiously at being bust. Casino Groups have to protect themselves from ongoing trends of bonus abuse and groups working together in order to well, basically, cheat.

    Hence the continious amendments to T&C's in order to curb rampant abuse. Often, these amendments are not worded properly, which not only leads to massive frustration for players but, I bet, for a casino's support staff too. Growing pains (remember online gaming is still a very new industry) is bound to happen from time to time until the day everyone's got a handle on rogue elements in gaming. Just as there are dishonest casino's, there are dishonest players who sour the whole experience for all parties involved.

    With time, hopefully, the bad elements will be expelled leaving the pleasures of online gaming to those who deserve it. The industry needs to understand each element of itself better. Players must take responsibility to understand how, what, where etc to wager and meet the wagering requirements, Casinos must state their cases clearly, operate honourably, admit mistakes and offer the sort of service any decent, honsest, gamer deserves . . .

    A happy place can exist with a little bit of effort from all involved.

    Go ahead, have a nice day. :thumbsup:
     
  2. Jan 30, 2006
  3. elscrabinda

    elscrabinda Experienced Member PABnorogue PABnoaccred

    Occupation:
    jvonsofdmpvs
    Location:
    Oxford
    Who are you?
     
  4. Jan 30, 2006
  5. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Busted

    Wasn't that a Who album? :D

    He was caught by Spearmaster. He had made a post earlier concerning Bella Vegas stating: "Hiya. I don't work for them, but I know them well. I see what you say by the way and its a very valid point. I think the problems with all casino's and their respective T&C lies in protecting themselves against syndicates, while simultaniously appeasing players."

    http://www.casinomeister.com/forums...gas-bonus-confusion-trickery-4.html#post65564

    But his IP address is brandboxmedia.com - the marketing firm that is owned by and promotes Grand Prive. Not cool.

    Sebastian requested a change in his user name from Brandon today. I didn't think nothing of it.
     
  6. Jan 30, 2006
  7. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    http://www.casinomeister.com/forums/forum_rules.php

    1.9 - Do not register an account fraudulently. Fraudulent accounts are defined as accounts created specifically to flame others (hiding behind a mask of anonymity), or accounts opened primarily to spam the board or to act as shills. Do not register more than one account in the forum. Additional accounts will be deemed as bogus, and you may find yourself out on the sidewalk lying on your back staring at the stars.
     
  8. Jan 30, 2006
  9. Pinababy69

    Pinababy69 RIP Lisa

    Occupation:
    Crusader
    Location:
    Toronto, Ontario - Canada
    Ya know I saw his post this morning and thought the same thing "Well, how nice that he thinks we're all so great, but who is he?" I checked his profile and saw his posts re: Bella Vegas. That is so not friggin cool, and don't even get me started on Bella Vegas. Where was he when that pages long Grand Prive thread was active? :mad:
     
  10. Jan 30, 2006
  11. Stephen Colbert

    Stephen Colbert Dormant account

    Occupation:
    Student
    Location:
    Los Angeles
    This was the best post ever.
     
  12. Jan 30, 2006
  13. Pinababy69

    Pinababy69 RIP Lisa

    Occupation:
    Crusader
    Location:
    Toronto, Ontario - Canada
    :confused:

    Maybe it's just me, but I get more confused every day.
     
  14. Jan 30, 2006
  15. amandajm

    amandajm Experienced Member

    Occupation:
    Watch
    Location:
    London
    Growing pains = Carte blanche to hold all the cards, preserve the house edge, speak of spirit of promotion and move the goalposts when the sun shines or the moon glows.
     
  16. Jan 30, 2006
  17. AussieDave

    AussieDave Dodgy whacko backstabber

    Occupation:
    Gaming SEO Specialist & Casino Webmaster
    Location:
    Australia
    Good point and question :thumbsup:

    Has someone added something to the water?

    I thought the MillionaireCasino things was low act, but now Grand Prive` marketing have rising to a higher low. My only thought now is who else is going to break ranks?
     
  18. Jan 30, 2006
  19. Stephen Colbert

    Stephen Colbert Dormant account

    Occupation:
    Student
    Location:
    Los Angeles
    It's just that the OP didn't even try to hide it.

    "Hi folks, I realize that we're here together trying to have fun at casinos - EVIL SYNDICATES OF PLAYERS STEALING MONEY - and have fun playing but maybe - STOP BEING "BONUS ABUSERS" - we can all work together - CASINOS PAY ME TO DO THIS - and forgive the casinos for their trespasses - WE DON'T WANT TO SPEND TIME THINKING OF BETTER OFFERS THAN CLANDESTINE T&C'd BONUS OFFERS - and all have a good fun time."
     
  20. Jan 30, 2006
  21. Mousey

    Mousey Ueber Meister Mouse CAG

    Occupation:
    Pencil Pusher
    Location:
    Up$hitCreek
    I don't like snide. And Sebastian's post comes across as snide. And condescending. Reminds me of the following email....

     
  22. Jan 30, 2006
  23. vedat

    vedat Dormant account

    Location:
    TURKEY
    come on

    casinos terms made sure that bonus abusers isnt welcome and people who likes to play with bonus had to wager 20x times at slots on most of casinos and how can ppl abuse that %90 -%95 pay out on 4000$ wager you will lose between 200$ and 400$ easyly or more and still when people get lucky and meets wagering requirements they have to pay them and casinos feel cheated becouse a player won with bonus so what you offer that bonus find another way to promote you casinos dont complain when a players deposit get bonus and lose then deposits more and more then lose lose lose so treat winners like winner no matter what they win with bonus or not. there should be winners on casinos if no winners noone will come to play.
    . why do we play to have fun and hoping to win no one comes to casinos to lose will know that he or she will lose but has hope to win
     
    Last edited: Jan 30, 2006
  24. Jan 30, 2006
  25. tim5ny

    tim5ny Quit Gambling


    You've been here 5 days! What do know about the best post?
     
  26. Jan 31, 2006
  27. caruso

    caruso Banned User - repetitive violations of <a href="ht

    Occupation:
    Casino apologist
    Location:
    England
    Oh horror, Bella Vegas up to no good?? Say it ain't so.

    You must register/login in order to see the link.
     
  28. Jan 31, 2006
  29. jetset

    jetset Ueber Meister CAG

    Occupation:
    Senior Partner, InfoPowa News Service
    Location:
    Earth
    This blatant and dishonest deception sent my blood pressure soaring this morning as soon as I read it.

    Grand Prive just seems to go from bad to worse, and there is clearly no control over the managers at Brandbox and their totally unprofessional way of doing business as evidenced here.

    *Condescending* is a very apt description of this cretin's original post (good choice of words there, Mousey)

    I would hope to see the owner of Grand Prive / Brandbox apprised of this latest gaffe...and immediate action taken to straighten this clown out, and perhaps tighten discipline and ethics at Brandbox too.
     
    2 people like this.
  30. Jan 31, 2006
  31. iataz

    iataz Dormant account

    After being a regular (daily) depositing player for over 6 years with this casino group and becoming a VIP member, all of a sudden I can't get anyone to answer any emails, even after being told if I ever have any problems to email them and they will get right back to me.. I emailed in December and haven't heard anything back, now I don't know how anybody else feels,but to me that isn't right back.. a couple of days, even a week is right back,not a month.
    Perhaps it is because I have told them point blank my feelings on how they have been running things lately,and I have posted my feelings as such also
    Or maybe it is because I took advantage of the promotions that they emailed me inviting me to participate in and cashed out on some of them
    Maybe it is because I refuse to sing their praises and kiss their ass just to try and win a few free chips

    There are plenty of other microgaming casinos with better customer service and better treatment of players out there. I for one will be depositing and playing at those.
     
  32. Jan 31, 2006
  33. iataz

    iataz Dormant account



    Who is the owner of Grand Prive/Brandbox by the way?
     
  34. Jan 31, 2006
  35. Webzcas

    Webzcas Winter is Coming!

    Occupation:
    Webmaster
    Location:
    Block S25, South Stand, Ashton Gate, BS3
    Unfortunately they are not the first casino outfit to try to manipulate the forums to garner some positive publicity or curry favour with the player community.

    Connect 2 Casino carried out a similar campaign, spamming any gambling related forum they came across last summer - they also realised that the player community isn't as thick as they hoped and were swiftly hoisted upon their own petard.

    Nice catch spearmaster :thumbsup:
     
  36. Jan 31, 2006
  37. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Kudos to Spear. This board has some of the sharpest moderators and members around. The integrity and veracity of this board is a priority in Casinomeisterland.

    This is dangerous territory for shills, only a newbie employee would try something like this. At least I would think so.
     
  38. Jan 31, 2006
  39. Vesuvio

    Vesuvio Dormant account

    Location:
    UK
    I know it's not worth taking such blatant stupidity seriously... but it does seem to be representative of the way many casino groups think (witness Captain Cook et al.). It's disturbing that they don't seem to understand the industry they're working in.

    They seem to think they're being attacked by sinister "syndicates" or groups, when on the whole they're at threat from basic probability and their own promotions. Sure, groups swap information on the best bonuses, but it's no different from people posting on here about "which slot's hot" (well, except the info's usually profitable :D ).

    I'm not saying no-one crosses the line into behaviour you might call cheating, but it takes a fairly warped mind to call it cheating when you take a casino up on their offer (which of course has the noble aim of making you lose whatever you deposit).

    I'd hate to think who deserves the pleasure of losing money to the likes of Sebastian :eek2:
     

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